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Phase 2 Wisconsin Police Academy – Comprehensive Training & Exam Prep 2026–2027
Phase 2 Wisconsin Police Academy – Comprehensive
Training & Exam Prep 2026–2027
Guidehttps://www.stuvia.com/dashboard!@_)#*)(@$)($@*($@)($@*_ 2/20/2026
, Phase 2 Wisconsin Police Academy
(PCS) What does mediation mean?
Intervention of an acceptable, impartial, and neutral third part to assist contending parties to voluntarily reach
their own mutually acceptable settlement in a dispute
(PCS)What are things to keep in mind while considering mediation?
- Officer safety must not be compromised
- Subjects must be willing to talk
- Subjects must remain rational
- Subjects must be willing to compromise
- Subjects must not get physical
(PCS) If after mediation is tried and your threat assessment indicates possible danger to officer safety, what should
you do?
Escalate to another disturbance resolution tactic such as arbitration or crisis intervention or (if needed) use of
physical intervention tactics.
2/20/2026
, Phase 2 Wisconsin Police Academy
(PCS) What are the ground rules for basic mediation tactics?
- Introduce yourself
- Explain your role as a mediator
- Everything said is part of a law enforcement contact
- Explain mediation process
- Answer questions
- Get verbal agreement to process
(PCS) What does arbitration mean?
A person in authority makes decisions about what actions are to be taken in order to stabilize a situation, once
attempts to seek cooperation prove ineffective and/or safety is compromised
(PCS) What is the technique for arbitration?
- Make a request for a subject to do something and why
- If the subject refuses, offer two choices for them to decide
- Make sure you check their choice and take appropriate action for their choice
2/20/2026
, Phase 2 Wisconsin Police Academy
(PCS) What is a way to remember the steps for arbitration?
REACT.
- Request cooperation
- Explain reason
- Allow choice
- Check decision
- Take action
(PCS) What is crisis intervention?
Dealing with anyone who is not thinking clearly and rationally, making it difficult to use reasoning and logic to
encourage compliance
(PCS) What are the steps for pre-intervention preparation in a crisis?
- Calm yourself
- Center yourself and get focused
- Develop a strategy for the intervention
2/20/2026
Phase 2 Wisconsin Police Academy – Comprehensive Training & Exam Prep 2026–2027
Phase 2 Wisconsin Police Academy – Comprehensive
Training & Exam Prep 2026–2027
Guidehttps://www.stuvia.com/dashboard!@_)#*)(@$)($@*($@)($@*_ 2/20/2026
, Phase 2 Wisconsin Police Academy
(PCS) What does mediation mean?
Intervention of an acceptable, impartial, and neutral third part to assist contending parties to voluntarily reach
their own mutually acceptable settlement in a dispute
(PCS)What are things to keep in mind while considering mediation?
- Officer safety must not be compromised
- Subjects must be willing to talk
- Subjects must remain rational
- Subjects must be willing to compromise
- Subjects must not get physical
(PCS) If after mediation is tried and your threat assessment indicates possible danger to officer safety, what should
you do?
Escalate to another disturbance resolution tactic such as arbitration or crisis intervention or (if needed) use of
physical intervention tactics.
2/20/2026
, Phase 2 Wisconsin Police Academy
(PCS) What are the ground rules for basic mediation tactics?
- Introduce yourself
- Explain your role as a mediator
- Everything said is part of a law enforcement contact
- Explain mediation process
- Answer questions
- Get verbal agreement to process
(PCS) What does arbitration mean?
A person in authority makes decisions about what actions are to be taken in order to stabilize a situation, once
attempts to seek cooperation prove ineffective and/or safety is compromised
(PCS) What is the technique for arbitration?
- Make a request for a subject to do something and why
- If the subject refuses, offer two choices for them to decide
- Make sure you check their choice and take appropriate action for their choice
2/20/2026
, Phase 2 Wisconsin Police Academy
(PCS) What is a way to remember the steps for arbitration?
REACT.
- Request cooperation
- Explain reason
- Allow choice
- Check decision
- Take action
(PCS) What is crisis intervention?
Dealing with anyone who is not thinking clearly and rationally, making it difficult to use reasoning and logic to
encourage compliance
(PCS) What are the steps for pre-intervention preparation in a crisis?
- Calm yourself
- Center yourself and get focused
- Develop a strategy for the intervention
2/20/2026
