Ryanair Policies and Procedures Exam with Latest Questions and Verified Answers

Ryanair Policies and Procedures Exam with Latest Questions and Verified Answers 1. What is Ryanair's general policy regarding name changes on a booked flight? a) Name changes are free of charge up to 24 hours before departure. b) Name changes are permitted for a fee, and the fee varies depending on the route and time of change. c) Name changes are strictly prohibited once a booking is confirmed. d) Name changes are only allowed for spelling corrections. ANSWER B 2. Which of the following is NOT typically included in Ryanair's basic fare? a) A small personal bag. b) Checked baggage allowance. c) Seat selection. d) Online check-in. ANSWER B 3. What is the standard online check-in window for Ryanair flights for passengers without pre-booked seats? a) Up to 7 days before departure. b) 24 hours to 2 hours before scheduled departure. c) 48 hours to 4 hours before scheduled departure. d) 15 days to 4 hours before scheduled departure. ANSWER B 4. If a passenger misses their outbound flight, what is Ryanair's policy regarding their return flight? a) The return flight is automatically cancelled without refund. b) The return flight remains valid, but a rebooking fee applies. c) The return flight is usually cancelled, as per their "no-show" clause, unless explicitly rebooked. d) The passenger can board the return flight without any issues. ANSWER C 5. What is the policy for infants (under 2 years old) traveling with Ryanair? a) Infants require their own seat at a reduced fare. b) Infants can sit on an adult's lap for a small fee. c) Infants travel free of charge and require no booking. d) Infants are not permitted on Ryanair flights. ANSWER B 6. Can a passenger purchase travel insurance directly through Ryanair during the booking process? a) No, Ryanair does not offer travel insurance. b) Yes, Ryanair offers optional travel insurance during the booking flow. c) Only for international flights. d) Only for flights booked more than 3 months in advance.