, Instructor Resources
Neuliep, Intercultural Communication, 7e
SAGE Publishing, 2018
Test Bank
Chapter 1: The Necessity of Intercultural Communication
Multiple Choice
1. Communicating
and\\establishing\\relationships\\with\\people\\from\\different\\cultures\\can\\lead\\to\\a\\number\\of\\benef
its,\\including\\healthier\\communities,\\increased\\commerce,\\reduced\\conflict,\\and\\ .
a. personal\\growth\\through\\tolerance
b. reduced\\illegal\\immigration
c. increased\\legal\\immigration
d. increased\\agenda\\setting\\opportunities\\
Ans:\\A
Answer\\Location:\\Benefits\\of\\Intercultural\\Communication
Learning\\Objective:\\1-
1:\\Describe\\why\\intercultural\\communication\\is\\a\\necessity.\\Cognitive\\Domain:\\K
nowledge
Difficulty\\Level:\\Easy
2. Who\\is\\generally\\recognized\\as\\the\\founder\\of\\the\\academic\\discipline\\we\\call\\intercultural
\\communication?
a. Edward\\T.\\Hall
b. James\\W.\\Neuliep
c. James\\C.\\McCroskey
d. Arthur\\M.\\Schlesinger\
\Ans:\\ A
Answer\\Location:\\The\\Study\\of\\Intercultural\\Communication
Learning\\Objective:\\1-
4:\\Explain\\the\\different\\contexts\\that\\make\\up\\the\\contextual\\model\\of\\intercultural\\communicati
on.
Cognitive\\Domain:\\Knowledge\\Diffic
ulty\\Level:\\Easy
3. Communication\\is\\considered\\a\\process\\because\\ .
a. it\\is\\contextual
b. it\\is\\always\\developing
c. it\\frequently\\stops\\and\\starts
d. it\\is\\verbal\\and\\nonverbal\
\Ans:\\ B
Answer\\Location:\\The\\Nature\\of\\Human\\Communication
Learning\\Objective:\\1-
2:\\Define\\and\\discuss\\the\\nature\\of\\communication.\\Cognitive\\Domain:\\Comprehe
nsion
Difficulty\\Level:\\Medium
, Instructor Resources
Neuliep, Intercultural Communication, 7e
SAGE Publishing, 2018
4. Communication\\is\\considered\\interactive\\and\\transactive\\because\\ .
a. it\\occurs\\between\\people
b. it\\is\\multidimensional
c. it\\is\\intrapersonal
d. it\\is\\flexible\\and\\adaptive\
\Ans:\\ A
Answer\\Location:\\The\\Nature\\of\\Human\\Communication
Learning\\Objective:\\1-
2:\\Define\\and\\discuss\\the\\nature\\of\\communication.\\Cognitive\\Domain:\\Knowledg
e
Difficulty\\Level:\\Easy
5. A\\symbol\\can\\be\\defined\\as\\ .
a. a\\natural\\part\\of\\that\\which\\it\\represents
b. a\\decoded\\message\\presenting\\something\\else
c. an\\arbitrarily\\selected\\and\\learned\\stimulus\\representing\\something\\else
d. an\\encoded\\message\\representing\\something\\else\
\Ans:\\ C
Answer\\Location:\\The\\Nature\\of\\Human\\Communication
Learning\\Objective:\\1-
2:\\Define\\and\\discuss\\the\\nature\\of\\communication.\\Cognitive\\Domain:\\Knowledg
e
Difficulty\\Level:\\Easy
6. Intentional\\communication\\occurs\\when\\ .
a. two\\or\\more\\people\\perceive\\each\\other
b. two\\or\\more\\people\\consciously\\engage\\in\\interaction\\with\\each\\other
c. two\\or\\more\\people\\create\\nonverbal\\symbols\\representing\\something\\else
d. two\\or\\more\\people\\use\\language\\to\\create\\symbols
\\Ans:\\ B
Answer\\Location:\\The\\Nature\\of\\Human\\Communication
Learning\\Objective:\\1-
2:\\Define\\and\\discuss\\the\\nature\\of\\communication\\Cognitive\\Domain:\\Knowledg
e
Difficulty\\Level:\\Easy
7. There\\are\\at\\least\\five\\different\\contexts\\that\\influence\\intercultural\\communication,\\including
\\the\\cultural\\context,\\the\\ microcultural\\context,\\the\\environmental\\context, \\the\\sociorelational\\c
ontext,\\and\\the\\ .
a. perceptual\\context
b. historical\\context
c. personal\\context
d. situational\\context
\\Ans:\\ A
Learning\\Objective:\\1-
4:\\Explain\\the\\different\\contexts\\that\\make\\up\\the\\contextual\\model\\of\\intercultural\\communicati
on.
Cognitive\\Domain:\\Knowledge\\Diffic
ulty\\Level:\\Easy
, Instructor Resources
Neuliep, Intercultural Communication, 7e
SAGE Publishing, 2018
8. Culture\\can\\be\\defined\\as\\an\\accumulated\\pattern\\of\\ .
a. contexts,\\situations,\\and\\environments
b. processes,\\dynamics,\\and\\intentions
c. languages,\\schools,\\and\\laws
d. values,\\beliefs,\\and\\behaviors\
\Ans:\\D
Answer\\Location:\\A\\Contextual\\Model\\of\\Intercultural\\Communication
Learning\\Objective:\\1-
4:\\Explain\\the\\different\\contexts\\that\\make\\up\\the\\contextual\\model\\of\\intercultural\\communicati
on.
Cognitive\\Domain:\\Knowledge\\Diffic
ulty\\Level:\\Easy
9. The\\verbal\\and\\nonverbal\\symbols\\with\\which\\members\\of\\a\\culture\\communicate\\are\\ .
a. taught\\informally
b. shared\\universally
c. culture\\bound
d. universally\\expressed
\\Ans:\\ C
Answer\\Location:\\Verbal\\and\\Nonverbal\\Symbol\\Systems\\Learni
ng\\Objective:\\1-
3:\\Define\\and\\discuss\\the\\nature\\of\\culture.\\Cognitive\\Domain:\\Kn
owledge
Difficulty\\Level:\\Easy
10. The\\environmental\\context\\in\\the\\model\\of\\intercultural\\communication\\includes\\the\\ .
a. intrinsic\\and\\extrinsic\\cultural\\context
b. the\\intimate\\sociorelationships\\that\\people\\develop\\in\\the\\culture
c. the\\physical\\geography,\\architecture,\\landscape\\and\\climate\\of\\the\\culture
d. the\\landmark\\institutions\\of\\a\\culture\\(e.g.,\\schools, \\malls,\\ballparks)
\\Ans:\\ C
Answer\\Location:\\A\\Contextual\\Model\\of\\Intercultural\\Communication
Learning\\Objective:\\1-
4:\\Explain\\the\\different\\contexts\\that\\make\\up\\the\\contextual\\model\\of\\intercultural\\communicati
on.
Cognitive\\Domain:\\Knowledge\\Diffic
ulty\\Level:\\Easy
11. Increased\\uncertainty\\during\\intercultural\\communication\\is\\typically\\associated\\with
.
a. increased\\use\\of\\verbal\\symbols
b. increased\\use\\of\\nonverbal\\symbols
c. decreased\\volume\\of\\voice
d. increased\\anxiety
\\Ans:\\D
Answer\\Location:\\Intercultural\\Communication\\and\\Uncertainty
Learning\\Objective:\\1-
4:\\Explain\\the\\different\\contexts\\that\\make\\up\\the\\contextual\\model\\of\\intercultural\\communicati
on.
Cognitive\\Domain:\\Comprehension
Neuliep, Intercultural Communication, 7e
SAGE Publishing, 2018
Test Bank
Chapter 1: The Necessity of Intercultural Communication
Multiple Choice
1. Communicating
and\\establishing\\relationships\\with\\people\\from\\different\\cultures\\can\\lead\\to\\a\\number\\of\\benef
its,\\including\\healthier\\communities,\\increased\\commerce,\\reduced\\conflict,\\and\\ .
a. personal\\growth\\through\\tolerance
b. reduced\\illegal\\immigration
c. increased\\legal\\immigration
d. increased\\agenda\\setting\\opportunities\\
Ans:\\A
Answer\\Location:\\Benefits\\of\\Intercultural\\Communication
Learning\\Objective:\\1-
1:\\Describe\\why\\intercultural\\communication\\is\\a\\necessity.\\Cognitive\\Domain:\\K
nowledge
Difficulty\\Level:\\Easy
2. Who\\is\\generally\\recognized\\as\\the\\founder\\of\\the\\academic\\discipline\\we\\call\\intercultural
\\communication?
a. Edward\\T.\\Hall
b. James\\W.\\Neuliep
c. James\\C.\\McCroskey
d. Arthur\\M.\\Schlesinger\
\Ans:\\ A
Answer\\Location:\\The\\Study\\of\\Intercultural\\Communication
Learning\\Objective:\\1-
4:\\Explain\\the\\different\\contexts\\that\\make\\up\\the\\contextual\\model\\of\\intercultural\\communicati
on.
Cognitive\\Domain:\\Knowledge\\Diffic
ulty\\Level:\\Easy
3. Communication\\is\\considered\\a\\process\\because\\ .
a. it\\is\\contextual
b. it\\is\\always\\developing
c. it\\frequently\\stops\\and\\starts
d. it\\is\\verbal\\and\\nonverbal\
\Ans:\\ B
Answer\\Location:\\The\\Nature\\of\\Human\\Communication
Learning\\Objective:\\1-
2:\\Define\\and\\discuss\\the\\nature\\of\\communication.\\Cognitive\\Domain:\\Comprehe
nsion
Difficulty\\Level:\\Medium
, Instructor Resources
Neuliep, Intercultural Communication, 7e
SAGE Publishing, 2018
4. Communication\\is\\considered\\interactive\\and\\transactive\\because\\ .
a. it\\occurs\\between\\people
b. it\\is\\multidimensional
c. it\\is\\intrapersonal
d. it\\is\\flexible\\and\\adaptive\
\Ans:\\ A
Answer\\Location:\\The\\Nature\\of\\Human\\Communication
Learning\\Objective:\\1-
2:\\Define\\and\\discuss\\the\\nature\\of\\communication.\\Cognitive\\Domain:\\Knowledg
e
Difficulty\\Level:\\Easy
5. A\\symbol\\can\\be\\defined\\as\\ .
a. a\\natural\\part\\of\\that\\which\\it\\represents
b. a\\decoded\\message\\presenting\\something\\else
c. an\\arbitrarily\\selected\\and\\learned\\stimulus\\representing\\something\\else
d. an\\encoded\\message\\representing\\something\\else\
\Ans:\\ C
Answer\\Location:\\The\\Nature\\of\\Human\\Communication
Learning\\Objective:\\1-
2:\\Define\\and\\discuss\\the\\nature\\of\\communication.\\Cognitive\\Domain:\\Knowledg
e
Difficulty\\Level:\\Easy
6. Intentional\\communication\\occurs\\when\\ .
a. two\\or\\more\\people\\perceive\\each\\other
b. two\\or\\more\\people\\consciously\\engage\\in\\interaction\\with\\each\\other
c. two\\or\\more\\people\\create\\nonverbal\\symbols\\representing\\something\\else
d. two\\or\\more\\people\\use\\language\\to\\create\\symbols
\\Ans:\\ B
Answer\\Location:\\The\\Nature\\of\\Human\\Communication
Learning\\Objective:\\1-
2:\\Define\\and\\discuss\\the\\nature\\of\\communication\\Cognitive\\Domain:\\Knowledg
e
Difficulty\\Level:\\Easy
7. There\\are\\at\\least\\five\\different\\contexts\\that\\influence\\intercultural\\communication,\\including
\\the\\cultural\\context,\\the\\ microcultural\\context,\\the\\environmental\\context, \\the\\sociorelational\\c
ontext,\\and\\the\\ .
a. perceptual\\context
b. historical\\context
c. personal\\context
d. situational\\context
\\Ans:\\ A
Learning\\Objective:\\1-
4:\\Explain\\the\\different\\contexts\\that\\make\\up\\the\\contextual\\model\\of\\intercultural\\communicati
on.
Cognitive\\Domain:\\Knowledge\\Diffic
ulty\\Level:\\Easy
, Instructor Resources
Neuliep, Intercultural Communication, 7e
SAGE Publishing, 2018
8. Culture\\can\\be\\defined\\as\\an\\accumulated\\pattern\\of\\ .
a. contexts,\\situations,\\and\\environments
b. processes,\\dynamics,\\and\\intentions
c. languages,\\schools,\\and\\laws
d. values,\\beliefs,\\and\\behaviors\
\Ans:\\D
Answer\\Location:\\A\\Contextual\\Model\\of\\Intercultural\\Communication
Learning\\Objective:\\1-
4:\\Explain\\the\\different\\contexts\\that\\make\\up\\the\\contextual\\model\\of\\intercultural\\communicati
on.
Cognitive\\Domain:\\Knowledge\\Diffic
ulty\\Level:\\Easy
9. The\\verbal\\and\\nonverbal\\symbols\\with\\which\\members\\of\\a\\culture\\communicate\\are\\ .
a. taught\\informally
b. shared\\universally
c. culture\\bound
d. universally\\expressed
\\Ans:\\ C
Answer\\Location:\\Verbal\\and\\Nonverbal\\Symbol\\Systems\\Learni
ng\\Objective:\\1-
3:\\Define\\and\\discuss\\the\\nature\\of\\culture.\\Cognitive\\Domain:\\Kn
owledge
Difficulty\\Level:\\Easy
10. The\\environmental\\context\\in\\the\\model\\of\\intercultural\\communication\\includes\\the\\ .
a. intrinsic\\and\\extrinsic\\cultural\\context
b. the\\intimate\\sociorelationships\\that\\people\\develop\\in\\the\\culture
c. the\\physical\\geography,\\architecture,\\landscape\\and\\climate\\of\\the\\culture
d. the\\landmark\\institutions\\of\\a\\culture\\(e.g.,\\schools, \\malls,\\ballparks)
\\Ans:\\ C
Answer\\Location:\\A\\Contextual\\Model\\of\\Intercultural\\Communication
Learning\\Objective:\\1-
4:\\Explain\\the\\different\\contexts\\that\\make\\up\\the\\contextual\\model\\of\\intercultural\\communicati
on.
Cognitive\\Domain:\\Knowledge\\Diffic
ulty\\Level:\\Easy
11. Increased\\uncertainty\\during\\intercultural\\communication\\is\\typically\\associated\\with
.
a. increased\\use\\of\\verbal\\symbols
b. increased\\use\\of\\nonverbal\\symbols
c. decreased\\volume\\of\\voice
d. increased\\anxiety
\\Ans:\\D
Answer\\Location:\\Intercultural\\Communication\\and\\Uncertainty
Learning\\Objective:\\1-
4:\\Explain\\the\\different\\contexts\\that\\make\\up\\the\\contextual\\model\\of\\intercultural\\communicati
on.
Cognitive\\Domain:\\Comprehension
