D072 WGU Assessment Study Guide Actual Exam 2026 -
2027\complete questions and correct detailed answer\Verified
100% Graded A+
Team Member A shares their perspective of a recent project, and Team
Member B suggests that there might be a better way to approach the
same objective. Team
Member A responds by saying, "Well, that's fine with me, but don't be
surprised if other people are upset by your opinion." Which communication
style is Team Member A using for this response?
Passive-aggressive
Which competency is the basis for developing effective business relationships,
including teamwork, empathy, and trust?
Emotional intelligence
A leader with high emotional intelligence is looking to capitalize on this trait
while working with social media. How would the leader do so?
Use social media as a tool to connect multiple stakeholders
What is a characteristic of people with strong moral identity?
They are more considerate of others' feelings and viewpoints.
What are characteristics of someone who is Machiavellian in nature?
Lower emotional intelligence and higher emotional detachment
,A supervisor conducts a 90-day evaluation with a new employee. It is
recommended
that the new employee take more initiative to complete tasks and to persevere,
even on the most challenging days.
Which technique is the new employee being encouraged to display?
Motivation
A team member wants to start implementing meditation to reprogram
unconscious
behavior. The goal is to learn to listen first and speak second. Which time period
after beginning this approach will be the most challenging for this team
member?
1-21 days
A staff member seems to delay her ability to accomplish tasks because she is
worrying more about the impact of the plan than she is about actually seeing
the plan through.
This has a significant effect on fellow coworkers because they desire to stay in the
present moment and work through the issues that are being uncovered. Which
strategy does the staff member need to work on?
Mindfulness
A manager decides to make an effort to preserve positive relationships even
when the interaction addresses problems of a serious nature. Which type of
communication is the manager interested in using to improve emotional
intelligence?
Supportive communication
, What is the ultimate goal for leaders when supporting employees in their
development of emotional intelligence?
To encourage employees to regularly think about issues relating to emotional
intelligence
A leader is trying to improve staff's emotional intelligence and decides to
support the use of incident debriefs. Why did the leader decide to use this
technique?
To provide feedback to employees
An individual has the ability to guide others due to her knowledge base about a
product. Her personality attracts admiration from others who are anxious to
work for her due to these personality characteristics. Which profile exhibits this
type of behavior?
Leader
An individual understands a project's goal, selects a group of employees who
can work on the task, and encourages the team to begin work towards the
desired result. The
individual has the knowledge and personality to get the work accomplished
successfully. Which behavior does this individual exemplify?
Leadership
Which tactic involves leaders garnering support by engaging values, emotions,
and beliefs?
Inspirational appeal
2027\complete questions and correct detailed answer\Verified
100% Graded A+
Team Member A shares their perspective of a recent project, and Team
Member B suggests that there might be a better way to approach the
same objective. Team
Member A responds by saying, "Well, that's fine with me, but don't be
surprised if other people are upset by your opinion." Which communication
style is Team Member A using for this response?
Passive-aggressive
Which competency is the basis for developing effective business relationships,
including teamwork, empathy, and trust?
Emotional intelligence
A leader with high emotional intelligence is looking to capitalize on this trait
while working with social media. How would the leader do so?
Use social media as a tool to connect multiple stakeholders
What is a characteristic of people with strong moral identity?
They are more considerate of others' feelings and viewpoints.
What are characteristics of someone who is Machiavellian in nature?
Lower emotional intelligence and higher emotional detachment
,A supervisor conducts a 90-day evaluation with a new employee. It is
recommended
that the new employee take more initiative to complete tasks and to persevere,
even on the most challenging days.
Which technique is the new employee being encouraged to display?
Motivation
A team member wants to start implementing meditation to reprogram
unconscious
behavior. The goal is to learn to listen first and speak second. Which time period
after beginning this approach will be the most challenging for this team
member?
1-21 days
A staff member seems to delay her ability to accomplish tasks because she is
worrying more about the impact of the plan than she is about actually seeing
the plan through.
This has a significant effect on fellow coworkers because they desire to stay in the
present moment and work through the issues that are being uncovered. Which
strategy does the staff member need to work on?
Mindfulness
A manager decides to make an effort to preserve positive relationships even
when the interaction addresses problems of a serious nature. Which type of
communication is the manager interested in using to improve emotional
intelligence?
Supportive communication
, What is the ultimate goal for leaders when supporting employees in their
development of emotional intelligence?
To encourage employees to regularly think about issues relating to emotional
intelligence
A leader is trying to improve staff's emotional intelligence and decides to
support the use of incident debriefs. Why did the leader decide to use this
technique?
To provide feedback to employees
An individual has the ability to guide others due to her knowledge base about a
product. Her personality attracts admiration from others who are anxious to
work for her due to these personality characteristics. Which profile exhibits this
type of behavior?
Leader
An individual understands a project's goal, selects a group of employees who
can work on the task, and encourages the team to begin work towards the
desired result. The
individual has the knowledge and personality to get the work accomplished
successfully. Which behavior does this individual exemplify?
Leadership
Which tactic involves leaders garnering support by engaging values, emotions,
and beliefs?
Inspirational appeal
