REAL EXAM QUESTIONS AND CORRECT ANSWERS
(VERIFIED ANSWERS) ALREADY GRADED A+ /
NEWEST EXAM / JUST RELEASED!! LATEST UPDATE
____ is the Philosophy of the Phoenix Fire Department
The PFD Way
the ___of our members is the strength and foundation of the PFD
Diversity
Phoenix Fire Standard of Customer service:
to arrive with a positive attitude and deliver fast, safe, professional service
What is Cornerstone 1st of the PFD way
Make the commitment
What is the 2nd Cornerstone of the PFD way?
Be accountable
,Accountable members take _ for their success and for the success of the
department
Responsibility
Upon entering the fire service, members the freedom to behave independently
Forfeit
What is Cornerstone 3 of the PFD way?
Be self disciplined
!!!!!Total wellness incorporates and prioritizes?
Physical, mental, spiritual, and financial health
What is Cornerstone 4 of the PFD way?
Be responsible leader
Leadership is a process of _ influence which encourages high performance and
teamwork to make a positive impact on our community and our department
positive
Leaders put ___ first, closely followed by professionalism and courtesy
Safety
, What is the Cornerstone 5 of the PFD way?
Maintain a positive environment
What are the 4 outlined BEHAVIORS all members need to practice?
Consideration
Discretion
Acceptance
Unity
What is Cornerstone 6 of the PFD way?
The RBO ( relationships by objectives ) process
The RBO process brings PHX firefighters, local 493, and together in an open
and
honest environment
PFD Management
The RBO process is based on the principle that those who are to the actual
services
we provide should be allowed equitable input into the system
Closest
In your own words describe the RBO process
The RBO process is essentially the gathering of FF's, Local 493, and management
to discuss issues, advance the department, and gather ways to make PHX fire as a
whole better.