WGU C720 Operations and Supply Chain
Management questions and answers 2025\2026 A+
Grade
Operations Management
- correct answer The multidisciplinary science that organizations use to acquire inputs (people, capital,
material, or energy and transform them into outputs (products and/or services) that ultimately provide
value to the end customer
Biggest difference between Service Providers and Goods Producers
- correct answer A good is tangible and a service is not
Resources
- correct answer People, Capital, and Materials
Product Design
- correct answer The determination of the characteristics, features, and performance of the product
Product Technology
- correct answer The application of knowledge to improve the product
Process
- correct answer Describes how to accomplish a task
Process Design
- correct answer Describes how a product is made
Process Technology
- correct answer The application of knowledge to improve a process
, Teamwork Approach
- correct answer In managing operation can help solve quality and productivity problems
Strategy
- correct answer Consists of the organizational goals and the methods for implementing the goals, called
key procedures
Business Process
- correct answer A set of work activities with a preferred order, and identifiable beginning and end,
inputs, and clearly defined outputs that add value to the customer
Plan
- correct answer List of actions that management expects to take
Organizational Structure
- correct answer The infrastructure of formal relationships among different functions or subsystems,
such as marketing, finance, and operations
Relative Advantage
- correct answer The difference between the lowest cost producer and the next lower cost producer
Ethics
- correct answer A sense of what is right and what is wrong that guide behavior
Sustainability
- correct answer Reflects the efforts organizations are expected to make to balance their interconnected
obligations to economic viability, the societies in which they operate, and the natural environment
Competitive Advantage
- correct answer A capability that customers value, such as short delivery lead-time or high product
quality that gives an organization an edge against its competition
Market Share
- correct answer A company's sales divided by the sales of all companies in its industry
Management questions and answers 2025\2026 A+
Grade
Operations Management
- correct answer The multidisciplinary science that organizations use to acquire inputs (people, capital,
material, or energy and transform them into outputs (products and/or services) that ultimately provide
value to the end customer
Biggest difference between Service Providers and Goods Producers
- correct answer A good is tangible and a service is not
Resources
- correct answer People, Capital, and Materials
Product Design
- correct answer The determination of the characteristics, features, and performance of the product
Product Technology
- correct answer The application of knowledge to improve the product
Process
- correct answer Describes how to accomplish a task
Process Design
- correct answer Describes how a product is made
Process Technology
- correct answer The application of knowledge to improve a process
, Teamwork Approach
- correct answer In managing operation can help solve quality and productivity problems
Strategy
- correct answer Consists of the organizational goals and the methods for implementing the goals, called
key procedures
Business Process
- correct answer A set of work activities with a preferred order, and identifiable beginning and end,
inputs, and clearly defined outputs that add value to the customer
Plan
- correct answer List of actions that management expects to take
Organizational Structure
- correct answer The infrastructure of formal relationships among different functions or subsystems,
such as marketing, finance, and operations
Relative Advantage
- correct answer The difference between the lowest cost producer and the next lower cost producer
Ethics
- correct answer A sense of what is right and what is wrong that guide behavior
Sustainability
- correct answer Reflects the efforts organizations are expected to make to balance their interconnected
obligations to economic viability, the societies in which they operate, and the natural environment
Competitive Advantage
- correct answer A capability that customers value, such as short delivery lead-time or high product
quality that gives an organization an edge against its competition
Market Share
- correct answer A company's sales divided by the sales of all companies in its industry
