Solution Manual withTest Bank zx zx zx zx
to accompany
zx
SupervisionofPolicePersonnel zx zx zx
Tenth Edition zx
Nathan F. Iannone zx zx
zxMarvinD.Iannone zx zx
zxJeff Bernstein zx
zx Robert Dowd zx
Contents
Suggestions for Use of Instructor‘s Manual ................................................................................................................. 1
zx zx zx zx zx
Introduction: Orientation to Supervision ..................................................................................................................... 2
zx zx zx
Chapter 1 .................................................................................................................................................................. 3
zx
The Supervisor‘s Role................................................................................................................................................ 3
zx zx
Chapter 2 .................................................................................................................................................................. 6
zx
The Supervisor‘s Function in Organization, Administration, and Management ............................................................. 6
zx zx zx zx zx zx zx
Chapter 3 ................................................................................................................................................................ 13
zx
Leadership, Supervision, and Command Presence ..................................................................................................... 13
zx zx zx zx
iii
Copyright © 2024 Pearson Education, Inc.
zx zx zx zx zx
,Chapter 4 ................................................................................................................................................................ 21
zx
The Training Function ..............................................................................................................................................21
zx zx
Chapter 5 ................................................................................................................................................................ 31
zx
Interpersonal Communications.................................................................................................................................31
zx
Chapter 6 ................................................................................................................................................................ 40
zx
Principles of Employee Interviewing ........................................................................................................................ 40
zx zx zx
Chapter 7 ................................................................................................................................................................ 45
zx
Some Psychological Aspects of Supervision ............................................................................................................. 45
zx zx zx zx
Chapter 8 ................................................................................................................................................................ 49
zx
Special Problems in Counseling and Remediation ..................................................................................................... 49
zx zx zx zx zx
Chapter 9 ................................................................................................................................................................ 54
zx
Employee Dissatisfaction and Grievances .................................................................................................................54
zx zx zx
Chapter 10............................................................................................................................................................... 58
zx
Discipline: Principles, Policies, and Practices ........................................................................................................... 58
zx zx zx zx
Chapter 11............................................................................................................................................................... 64
zx
Personnel Complaint Investigation Procedures and Techniques ................................................................................. 64
zx zx zx zx zx
Chapter 12............................................................................................................................................................... 69
zx
Personnel Evaluation Systems and Performance Rating Standards ............................................................................. 69
zx zx zx zx zx zx
Chapter 13............................................................................................................................................................... 80
zx
Tactical Deployment of Field Forces ........................................................................................................................ 80
zx zx zx zx
Chapter 14............................................................................................................................................................... 89
zx
Legal Knowledge Every Supervisor and Manager Should Have ................................................................................. 89
zx zx zx zx zx zx zx
Chapter 15............................................................................................................................................................... 96
zx
Other Important Supervisory and Management Topics .............................................................................................. 96
zx zx zx zx zx
Test Bank ................................................................................................................................................................ 99
zx
iv
Copyright © 2024 Pearson Education, Inc.
zx zx zx zx zx
, Suggestions for Use of Instructor’s Manual zx zx zx zx zx
This Instructor‘s Manual is designed to be used for a typical three-credit college course. It can
zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx
also be used very easily for courses of greater or lesser length, at the instructor‘s discretion. In
zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx
fact, the entire Manual has been designed to give maximum discretion to you, the instructor. Use it
zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx
to guide your course as much as you need; let it support your own expertise, teaching techniques,
zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx
and the unique needs of your class.
zx zx zx zx zx zx zx
There are detailed lesson plans for every chapter. These are intended to help you tailor your lesson
zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx
plans to the needs of each class. Each chapter also has a number of Assignments offered. This puts
zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx
more tools in your tool kit to help you get the best fit between the material and the student. There
zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx
should be more here than you will need.
zx zx zx zx zx zx zx zx
There is an extensive bank of test questions. They will tell you how well your students are
zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx
learning the material, and how well you are teaching them. Use them as starting points for your
zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx
own test questions or use them as they are.
zx zx zx zx zx zx zx zx zx
In all cases, we have tried to help you get your students fully engaged as active learners. This
zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx
book is very practice oriented. The lesson plans and test questions have likewise been developed to
zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx
help students get their hands on the subject. With your skill as a teacher and as a leader, they will
zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx
not only learn about Police Supervision; they will learn how to become Police Supervisors.
zx zx zx zx zx zx zx zx zx zx zx zx zx zx
1
Copyright © 2024 Pearson Education, Inc. zx zx zx zx zx
, Course Introduction: Orientation to Supervision
zx zx zx zx
Activities
Activity 1: Course Procedural Requirements
zx zx zx zx
Materials Needed:
zx 1. Chalkboard/Whiteboard/Flip charts as desired zx zx zx
2. Chalk or erasable markers
zx zx zx
3. Other visual aids as desired
zx zx zx zx
Introduction: 1. Why understanding the rules of the school helps the student
zx zx zx zx zx zx zx zx zx
2. How the class will be conducted
zx zx zx zx zx
3. Discuss readings zx
4. Overview of course zx zx
Presentation: 1. What students can expect from the instructor
zx zx zx zx zx zx
2. What is expected of students
zx zx zx zx
a. Assignments
b. Classroom participation zx
c. Exams/makeup policies zx
d. Grading policies zx
3. Discuss features of the syllabus, text book, bibliography
zx zx zx zx zx zx zx
4. Method of presentation zx zx
5. Instructor, students, introduce themselves, any information about
zx zx zx zx zx zx
themselves they want to share, briefly describe the motivation for
zx zx zx zx zx zx zx zx zx zx
taking the class
zx zx zx
6. Motivation: Discuss why it is essential for supervisors to master the zx zx zx zx zx zx zx zx zx zx
principles and techniques of supervising people
zx zx zx zx zx zx
a. Improve personal effectiveness zx zx
b. Improve organizational effectiveness zx zx
c. Maintain high morale and reduce grievances zx zx zx zx zx
d. Make the job easier zx zx zx
e. Increase capacity for promotion zx zx zx
7. Make the transition into a new position more comfortable
zx zx zx zx zx zx zx zx
Assignment: 1. Collect any Activities from the preceding chapter
zx zx zx zx zx zx
2. Read the next chapter
zx zx zx
3. Be prepared to discuss Applied Knowledge Questions and Questions
zx zx zx zx zx zx zx zx
2
Copyright © 2024 Pearson Education, Inc. zx zx zx zx zx
to accompany
zx
SupervisionofPolicePersonnel zx zx zx
Tenth Edition zx
Nathan F. Iannone zx zx
zxMarvinD.Iannone zx zx
zxJeff Bernstein zx
zx Robert Dowd zx
Contents
Suggestions for Use of Instructor‘s Manual ................................................................................................................. 1
zx zx zx zx zx
Introduction: Orientation to Supervision ..................................................................................................................... 2
zx zx zx
Chapter 1 .................................................................................................................................................................. 3
zx
The Supervisor‘s Role................................................................................................................................................ 3
zx zx
Chapter 2 .................................................................................................................................................................. 6
zx
The Supervisor‘s Function in Organization, Administration, and Management ............................................................. 6
zx zx zx zx zx zx zx
Chapter 3 ................................................................................................................................................................ 13
zx
Leadership, Supervision, and Command Presence ..................................................................................................... 13
zx zx zx zx
iii
Copyright © 2024 Pearson Education, Inc.
zx zx zx zx zx
,Chapter 4 ................................................................................................................................................................ 21
zx
The Training Function ..............................................................................................................................................21
zx zx
Chapter 5 ................................................................................................................................................................ 31
zx
Interpersonal Communications.................................................................................................................................31
zx
Chapter 6 ................................................................................................................................................................ 40
zx
Principles of Employee Interviewing ........................................................................................................................ 40
zx zx zx
Chapter 7 ................................................................................................................................................................ 45
zx
Some Psychological Aspects of Supervision ............................................................................................................. 45
zx zx zx zx
Chapter 8 ................................................................................................................................................................ 49
zx
Special Problems in Counseling and Remediation ..................................................................................................... 49
zx zx zx zx zx
Chapter 9 ................................................................................................................................................................ 54
zx
Employee Dissatisfaction and Grievances .................................................................................................................54
zx zx zx
Chapter 10............................................................................................................................................................... 58
zx
Discipline: Principles, Policies, and Practices ........................................................................................................... 58
zx zx zx zx
Chapter 11............................................................................................................................................................... 64
zx
Personnel Complaint Investigation Procedures and Techniques ................................................................................. 64
zx zx zx zx zx
Chapter 12............................................................................................................................................................... 69
zx
Personnel Evaluation Systems and Performance Rating Standards ............................................................................. 69
zx zx zx zx zx zx
Chapter 13............................................................................................................................................................... 80
zx
Tactical Deployment of Field Forces ........................................................................................................................ 80
zx zx zx zx
Chapter 14............................................................................................................................................................... 89
zx
Legal Knowledge Every Supervisor and Manager Should Have ................................................................................. 89
zx zx zx zx zx zx zx
Chapter 15............................................................................................................................................................... 96
zx
Other Important Supervisory and Management Topics .............................................................................................. 96
zx zx zx zx zx
Test Bank ................................................................................................................................................................ 99
zx
iv
Copyright © 2024 Pearson Education, Inc.
zx zx zx zx zx
, Suggestions for Use of Instructor’s Manual zx zx zx zx zx
This Instructor‘s Manual is designed to be used for a typical three-credit college course. It can
zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx
also be used very easily for courses of greater or lesser length, at the instructor‘s discretion. In
zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx
fact, the entire Manual has been designed to give maximum discretion to you, the instructor. Use it
zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx
to guide your course as much as you need; let it support your own expertise, teaching techniques,
zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx
and the unique needs of your class.
zx zx zx zx zx zx zx
There are detailed lesson plans for every chapter. These are intended to help you tailor your lesson
zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx
plans to the needs of each class. Each chapter also has a number of Assignments offered. This puts
zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx
more tools in your tool kit to help you get the best fit between the material and the student. There
zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx
should be more here than you will need.
zx zx zx zx zx zx zx zx
There is an extensive bank of test questions. They will tell you how well your students are
zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx
learning the material, and how well you are teaching them. Use them as starting points for your
zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx
own test questions or use them as they are.
zx zx zx zx zx zx zx zx zx
In all cases, we have tried to help you get your students fully engaged as active learners. This
zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx
book is very practice oriented. The lesson plans and test questions have likewise been developed to
zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx
help students get their hands on the subject. With your skill as a teacher and as a leader, they will
zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx zx
not only learn about Police Supervision; they will learn how to become Police Supervisors.
zx zx zx zx zx zx zx zx zx zx zx zx zx zx
1
Copyright © 2024 Pearson Education, Inc. zx zx zx zx zx
, Course Introduction: Orientation to Supervision
zx zx zx zx
Activities
Activity 1: Course Procedural Requirements
zx zx zx zx
Materials Needed:
zx 1. Chalkboard/Whiteboard/Flip charts as desired zx zx zx
2. Chalk or erasable markers
zx zx zx
3. Other visual aids as desired
zx zx zx zx
Introduction: 1. Why understanding the rules of the school helps the student
zx zx zx zx zx zx zx zx zx
2. How the class will be conducted
zx zx zx zx zx
3. Discuss readings zx
4. Overview of course zx zx
Presentation: 1. What students can expect from the instructor
zx zx zx zx zx zx
2. What is expected of students
zx zx zx zx
a. Assignments
b. Classroom participation zx
c. Exams/makeup policies zx
d. Grading policies zx
3. Discuss features of the syllabus, text book, bibliography
zx zx zx zx zx zx zx
4. Method of presentation zx zx
5. Instructor, students, introduce themselves, any information about
zx zx zx zx zx zx
themselves they want to share, briefly describe the motivation for
zx zx zx zx zx zx zx zx zx zx
taking the class
zx zx zx
6. Motivation: Discuss why it is essential for supervisors to master the zx zx zx zx zx zx zx zx zx zx
principles and techniques of supervising people
zx zx zx zx zx zx
a. Improve personal effectiveness zx zx
b. Improve organizational effectiveness zx zx
c. Maintain high morale and reduce grievances zx zx zx zx zx
d. Make the job easier zx zx zx
e. Increase capacity for promotion zx zx zx
7. Make the transition into a new position more comfortable
zx zx zx zx zx zx zx zx
Assignment: 1. Collect any Activities from the preceding chapter
zx zx zx zx zx zx
2. Read the next chapter
zx zx zx
3. Be prepared to discuss Applied Knowledge Questions and Questions
zx zx zx zx zx zx zx zx
2
Copyright © 2024 Pearson Education, Inc. zx zx zx zx zx
