MGT 605 Exam 1 Questions Exam Complete Test ,
Practice Questions, Verified Answer Key, and
Study Guide for (Latest 2026 Edition)
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Terms in this set (83)
organizational behavior The study of human behavior in organizational
settings, the interface between human behavior
and the organization, and the organization itself
planning the process of determining an organizations
desired future and the best means to obtain that
Organizing the process of designing jobs, grouping jobs into
units, and establishing patterns of authority
between jobs and units
leading the process of getting the organization's members
to work together toward the organization's goals
controlling the process of monitoring and correcting the
actions of the organization and its members to
keep them directed toward their goals
tactical skills skills necessary to accomplish specific tasks
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, 2/23/26, 5:41 PM MGT 605 Exam 1 Questions Exam Complete Test , Practice Questions, Verified Answer Key, and Study Guide for (Latest 2026 Edit…
interpersonal skills the ability to effectively communicate with,
understand, and motivate individuals and groups
conceptual skills the ability to think abstract
diagnostic skills The ability to understand cause-and-effect
relationships and to recognize the optimal
solutions to problems
Human Resource Management set of organizational activities directed at
attracting, developing, and maintaining an effective
workforce
competitive advantage anything that gives a firm an edge over rivals in
attracting customers and defending itself against
competition
cost leadership strategy striving to be the lowest cost producer for a
particular level of product quality
operational excellence Maximizing the efficiency of the
manufacturing/product development process to
minimize costs
differentiation strategy developing a product or service that has unique
characteristics valued by customers
product innovation developing new products or services
specialization strategy focusing on a narrow market segment or niche and
pursing either a differentiation or cost leadership
strategy within that market segment
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