ACTUAL QUESTIONS AND CORRECT
ANSWERS
The practice administrator at A. Smith, MD, is concerned about the recent decrease in patient
volume and the increase in the number of appointment cancellations. Identify the system they
can use to run a report tracking all appointment cancellations and patient volume. -
CORRECT ANSWER
Because of all the new remote patient monitoring that is being done in response to COVID-
19, there has been a huge increase in the amount of storage necessary for all of this electronic
patient data. The IT Director meets with you, the HIM Director, to discuss the need for
additional cloud-based storage. The CFO did not approve the funds because she doesn't
understand the need. The IT Director needs to explain the concept of _________ to the CFO
for her to comprehend the necessity of more storage. - CORRECT ANSWER big data
The CEO, CFO, and the governing body of Smithtown Healthcare want to investigate how to
prepare for a new telehealth clinic. The _________information system would be the best
option to use to assist in this process. - CORRECT ANSWER DSS
The hospital is evaluating which external healthcare organizations are used most often for
continuing care for discharged patients after they leave the hospital. It needs information on
which rehabilitation facilities and skilled nursing facilities are used most frequently to
determine the need for additional facilities. The ______________system would provide this
information. - CORRECT ANSWER R-ADT
Tina is the EMPI Coordinator for Smithtown Healthcare, a large medical center with many
satellite clinics. Because so many patients visit the clinics, sometimes new health record
numbers are mistakenly assigned to them (even though they may already have a number)
when they register for a particular service. Tina performs all of the following except: -
CORRECT ANSWER Verify insurance status
The _____________ information system would help the CEO develop a 10-year strategic
plan, run "what-if" scenarios through the information systems, and determine what might