TEST BANK for Information Technology for Management:
Driving Digital Transformation to Increase Local and
Global Performance, Growth and Sustainability 12th
Edition by Efraim Turban, Carol Pollard, Gregory Wood
All Chapters Fully Covered 1-14| Verified Questions & 100% Correct
Answers for Exam Preparations| A+ PASS GUARANTEED
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Chapter 1: Digital Transformation Disrupts Companies, Competition, and Careers Locally
and Globally
Multiple Choice
1. In the early stages of a startup like Uber, valuation is based heavily on the company‘s
a. technology
b. present value
c. growth potential
d. assets
Correct Answer: C Difficulty: Medium
Section Reference: Opening Case
Learning Objective: Define the differences between the on-demand and sharing economies and the six
business objectives IT should focus on to enhance organizational performance, growth, and sustainability.
AACSB: Technology
2. is an easy-to-read, often single-page, real-time user interface, showing a graphical presentation of
the current status and historical trends of an organization‘s key performance indicators to enable
instantaneous and informed decisions to be made.
a. Predictions
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b. Dashboards
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c. Digital models
d. Real-time reports
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Correct Answer: B Difficulty: Easy
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Section Reference: Technology Mega Trends
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Learning Objective: Describe how IT is disrupting the way that companies operate, the IT megatrends
that are driving organizational performance, growth, and sustainability and how COVID-19 is
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accelerating digital transformation.
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AACSB: Technology
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3. A top concern of well-established corporations, global financial institutions, born-on-the- Web
retailers, and government agencies is how to design their digital business models in order to do all of the
following, except:
a. Deliver an incredible customer experience
b. Improve profitability
c. Implement cloud computing
d. Increase market share
Correct Answer: C Difficulty: Medium
Section Reference: Disruptive Digital Business Models
Learning Objective: Define the differences between the on-demand and sharing economies and the six
business objectives IT should focus on to enhance organizational performance, growth, and sustainability.
AACSB: Analytic skills
4. In the digital (online) space, there is a strong relationship between the quality of a firm's
, which in turn increases revenue.
a. mobile apps and business transactions
b. IoT capabilities and KPIs
c. business model and marketing efforts
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d. customer experience and loyalty
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Correct Answer: D Difficulty: Hard
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Section Reference: Disruptive Digital Business Models
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Learning Objective: Define the differences between the on-demand and sharing economies and the six
business objectives IT should focus on to enhance organizational performance, growth, and sustainability.
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AACSB: Technology
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5. Market conditions and technological innovations that are propelling the explosion of on- demand and
shared services include all the following except:
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a. smartphone-connected consumers
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b. private data centers
c. simple and secure purchasing flows
d. location-based services
Correct Answer: B Difficulty: Medium
Section Reference: Doing Business in the On-Demand and Sharing Economy
Learning Objective: Define the differences between the on-demand and sharing economies and the six
business objectives IT should focus on to enhance organizational performance, growth, and sustainability.
AACSB: Technology
6. is a company‘s core strategy for making a profit. It defines the products and/or services it will
sell, its target market, costs associated with doing business, and the company‘s ongoing plans for
achieving its goals.
a. Business model
b. Website
c. Data analytics
d. Technology stack
Correct Answer: A Difficulty: Easy
Section Reference: Disruptive Digital Business Models
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Learning Objective: Define the differences between the on-demand and sharing economies and the six
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business objectives IT should focus on to enhance organizational performance, growth, and sustainability.
AACSB: Technology
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7. Machine-to-machine (M2M) technology enables sensor-embedded products to share reliable real-time
data .
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a. over short distances
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b. via radio signals
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c. using cloud services
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d. via databases
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