MGT 325 - Module 1 Review Exam
UPDATED ACTUAL QUESTIONS AND
CORRECT ANSWERS
The management of people through the application of knowledge from the field of
organizational behavior is a primary means through which competitive advantage
can be created and sustained. - CORRECT ANSWER True
Organizational behavior is a field of study that endeavors to understand, explain,
predict, and change human behavior as it occurs in the organizational contex - CORRECT
ANSWER True
The field of organizational behavior focuses on observable behaviors, such as
talking in a meeting, running production equipment, or writing a report but does
not also consider internal states, such as thinking, perceiving, and deciding. - CORRECT
ANSWER False - does not deal with internal states
Micro organizational behavior is concerned mainly with the behaviors of
individuals working together in teams. - CORRECT ANSWER false - micro is
individuals working alone. Meso focuses on teams. Macro is entire
organization.
Macro organizational behavior examines questions like "How do differences in
ability affect employee productivity?" and "How do individual employees'
perceptions influence workplace behavior?" - CORRECT ANSWER False
"Empowerment" is the delegation to non-managers of the authority to make
significant decisions on their jobs. - CORRECT ANSWER True
, The "moral rights" approach to ethics suggests that the appropriateness of the
use of power should be judged in terms of the consequences of this use. - CORRECT
ANSWER False - the "moral rights" approach to ethics suggest that power is used
appropriately
only when no one's personal rights or freedoms are sacrificed.
Diagnosis is a procedure in which managers gather information about a
troublesome situation and try to summarize it in a problem statement. - CORRECT
ANSWER True
Solution is the process of identifying ways to resolve the problem identified
during the evaluation phase of the process of problem solving. - CORRECT
ANSWER False - the problem is identified in the diagnosis phase of problem solving
(diagnosis,
solution, action, evaluation)
Managers prescribing solutions must resist the urge to satisfice—to choose the
first alternative that seems workable. - CORRECT ANSWER True
In the action stage of problem solving, managers must first stipulate the specific
activities they believe are needed to solve a particular problem and then oversee
the implementation of these activities. - CORRECT ANSWER True
Problem solving concludes with evaluation, the process of determining whether
actions taken to solve the problem had the intended effect - CORRECT ANSWER True
perception is the process of using our five senses to experience the world around us. -
CORRECT ANSWER False - Perception is the process by which individuals select,
organize, store, and retrienve information.
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UPDATED ACTUAL QUESTIONS AND
CORRECT ANSWERS
The management of people through the application of knowledge from the field of
organizational behavior is a primary means through which competitive advantage
can be created and sustained. - CORRECT ANSWER True
Organizational behavior is a field of study that endeavors to understand, explain,
predict, and change human behavior as it occurs in the organizational contex - CORRECT
ANSWER True
The field of organizational behavior focuses on observable behaviors, such as
talking in a meeting, running production equipment, or writing a report but does
not also consider internal states, such as thinking, perceiving, and deciding. - CORRECT
ANSWER False - does not deal with internal states
Micro organizational behavior is concerned mainly with the behaviors of
individuals working together in teams. - CORRECT ANSWER false - micro is
individuals working alone. Meso focuses on teams. Macro is entire
organization.
Macro organizational behavior examines questions like "How do differences in
ability affect employee productivity?" and "How do individual employees'
perceptions influence workplace behavior?" - CORRECT ANSWER False
"Empowerment" is the delegation to non-managers of the authority to make
significant decisions on their jobs. - CORRECT ANSWER True
, The "moral rights" approach to ethics suggests that the appropriateness of the
use of power should be judged in terms of the consequences of this use. - CORRECT
ANSWER False - the "moral rights" approach to ethics suggest that power is used
appropriately
only when no one's personal rights or freedoms are sacrificed.
Diagnosis is a procedure in which managers gather information about a
troublesome situation and try to summarize it in a problem statement. - CORRECT
ANSWER True
Solution is the process of identifying ways to resolve the problem identified
during the evaluation phase of the process of problem solving. - CORRECT
ANSWER False - the problem is identified in the diagnosis phase of problem solving
(diagnosis,
solution, action, evaluation)
Managers prescribing solutions must resist the urge to satisfice—to choose the
first alternative that seems workable. - CORRECT ANSWER True
In the action stage of problem solving, managers must first stipulate the specific
activities they believe are needed to solve a particular problem and then oversee
the implementation of these activities. - CORRECT ANSWER True
Problem solving concludes with evaluation, the process of determining whether
actions taken to solve the problem had the intended effect - CORRECT ANSWER True
perception is the process of using our five senses to experience the world around us. -
CORRECT ANSWER False - Perception is the process by which individuals select,
organize, store, and retrienve information.
p.68
