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An Integrated Approach to Online Marketing
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3rd Edition by Simon Kingsnorth.
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All Chapters 1 - 22
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,TABLE OF CONTENT
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m Chapterm1:mThemfoundatimonsmofmdigitalmmarketing
.mmmmmmmmmmmmmmmPagem:m2
m Chapterm2:mUnderstandingmthemdigitalmecosystemmm
mm Pagem:m10mm
m Chapterm3:mIntegratingmdigitalmintomwidermorganiz
ationmstrategymPagem:m13m
Chapterm4:mUnderstandingmthemevolvingmdigitalmcon
sumermPagem:m17
Chapterm5:mBarriers,mconsiderationsmandmdatamprot
ectionminmdigitalmmarketingmstrategymPagem:m21mCh
apterm6:mEnablingmtechnologiesmformonlinemmarketi
ngmandmdigitalmtransformationmPagem:m25mChapterm
7:mPlanningmyourmdigitalmmarketingmstrategym–
Objectives,mPagem:m29m
Chapterm8:mSEOmstrategymandmorganicmtechniquesmP
agem:m34m
Chapterm9:mBuildingmandmoptimizingmamwinningmpai
dmsearchmstrategymPagem:m38m
Chapterm10:mDisplaymadvertisingmandmprogrammati
cmtargetingmPagem:m42
m Chapterm11:mTailoringmyourmsocialmmediamstrategym
.mPagem:m45m
,Chapterm12:mMarketingmautomation,mmessagingman
dmemailmmarketingm–
m themunsungmheroes.mPagem:m50mChapterm13:mAffiliat
esmschemesmandmpartnershipsmtomdelivermhighlymtar
getedmleadsmPagem:m53m
Chapterm14:mLeadmgenerationmthatmdeliversmresultsm
.mPagem:m56m
Chapterm15:mContentmstrategym–
m amkeympillarmofmsuccessmPagem:m60
Chapterm16:mPersonalizingmthemcustomermjourneyma
ndmdigitalmexperiencemPagem:m65m
Chapterm17:mEffectivemExperiencemDesignm(XD)m.mPa
gem:m69m
Chapterm18:mOptimizingmyourme-
commercemplatformm.mPagem:m72m
Chapterm19:mManagingmloyalty,mCRMmandmdatam.mP
agem:m75m
Chapterm20:mMeasuringmsuccessmthroughmdatamanal
yticsmandmreportingmPagem:m80m
Chapterm21:mProvidingmamsmoothmonlinemserviceman
dmcustomermexperiencemPagem:m84m
Chapterm22:mPuttingmtogethermyourmdigitalmmarketi
ngmstrategy.mPagem:m87
, DigitalmMarketingmStrategym3embymSimonmKingsnort
hmChapterm1:mThemfoundationsmofmdigitalmmarketing
Testmbankmanswers
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2. False
3. c)
4. b)
5. b)
6. c)
7. a)
8. d)
9. True
10. False:
11. b)
12. False
13. c)
14. b)
15. b)
16. True
17. a)
18. c)
19. c)
20. a),mb)