MA 121 Comprehensive Final Exam with All Correct &
100% Verified Answers |Latest Version |Already
Graded A+
Requires a full, written disclosure concerning the payment of any fee that will be collected in more
than four installments. ✔Correct Answer-Truth in Lending Act of 1969
When using a computerized billing system to post charges, the MA should do all of the following
except:
-enter or verify the ICD-10-CM diagnosis code
-access the menu item for entering new payments
-enter the date of service and CPT procedure code(s)
-verify that the ICD-10-CM code matches the encounter form ✔Correct Answer-access the menu
item for entering new payments
A collection problem that requires immediate action because this individual has a balance due and
has moved without leaving a forwarding address. ✔Correct Answer-a skip
What must be considered when referring an account to a collection agency? ✔Correct Answer--
The patient must be notified
-Diagnosis must not be included
-Medical information must not be included
Which of the following is not a typical AR transaction?
-Charge
-Payment
-Adjustment
-Reduction ✔Correct Answer-Reduction
A carryover from the days of manual billing ✔Correct Answer-ledger card
What is included in a patient billing record? ✔Correct Answer--Name and address
-Marital status
-Employer
A discount that physicians may opt to offer to other physicians, staff, family members, or clergy.
✔Correct Answer-Professional courtesy (PC)
Which of the following is not one of the usual collection techniques?
-Reminder notices
-Collections letters
-Collection agency
-Telephone calls to the local police ✔Correct Answer-Telephone calls to the local police
Which of the following is not considered an adjustment?
, -Discount
-Write-off
-Contractual allowance
-Debit ✔Correct Answer-Debit
THe pegboard system is an effective method of documenting patient bills and payment. This system
is also called the ____________ method. ✔Correct Answer-Write-it-once
To ensure security when accepting a credit card payment, the assistant should do all of the following
except:
-make sure the name on the card matches the patient's name
-check to ensure that the expiration date is later than the current date
-keep the patient's credit card number on file
-write down the last four digits of the card number ✔Correct Answer-keep the patient's credit card
number on file
To make sure the accounts and entries are correct, the day sheets need to be ________________ at
the end of the day. ✔Correct Answer-reconciled
The RA/EOB lists all of the following except:
-the amount billed
-the amount allowed
-the amount paid
-the amount past due ✔Correct Answer-The amount past due
________________ information regarding payment policies and fees helps patients become aware of
office procedures. ✔Correct Answer-Posted
_______________ contracts may require that the copayment be paid at the time of the visit and may
not allow providers to bill patients at a later time. ✔Correct Answer-Managed care
Which of the following is not listed on the EOB form?
-Name of patient
-Name of insured
-Amount paid
-Medical history of the patient ✔Correct Answer-Medical history
____________ are not responsible for bills unless they are declared emancipated. ✔Correct
Answer-Minors
Typical percentage of amount collected that collection agencies charge ✔Correct Answer-25-50
Which type of information should patients be given regarding financial obligations? ✔Correct
Answer--Charges for services
-Participating insurance plans
-Payment plans for the uninsured
100% Verified Answers |Latest Version |Already
Graded A+
Requires a full, written disclosure concerning the payment of any fee that will be collected in more
than four installments. ✔Correct Answer-Truth in Lending Act of 1969
When using a computerized billing system to post charges, the MA should do all of the following
except:
-enter or verify the ICD-10-CM diagnosis code
-access the menu item for entering new payments
-enter the date of service and CPT procedure code(s)
-verify that the ICD-10-CM code matches the encounter form ✔Correct Answer-access the menu
item for entering new payments
A collection problem that requires immediate action because this individual has a balance due and
has moved without leaving a forwarding address. ✔Correct Answer-a skip
What must be considered when referring an account to a collection agency? ✔Correct Answer--
The patient must be notified
-Diagnosis must not be included
-Medical information must not be included
Which of the following is not a typical AR transaction?
-Charge
-Payment
-Adjustment
-Reduction ✔Correct Answer-Reduction
A carryover from the days of manual billing ✔Correct Answer-ledger card
What is included in a patient billing record? ✔Correct Answer--Name and address
-Marital status
-Employer
A discount that physicians may opt to offer to other physicians, staff, family members, or clergy.
✔Correct Answer-Professional courtesy (PC)
Which of the following is not one of the usual collection techniques?
-Reminder notices
-Collections letters
-Collection agency
-Telephone calls to the local police ✔Correct Answer-Telephone calls to the local police
Which of the following is not considered an adjustment?
, -Discount
-Write-off
-Contractual allowance
-Debit ✔Correct Answer-Debit
THe pegboard system is an effective method of documenting patient bills and payment. This system
is also called the ____________ method. ✔Correct Answer-Write-it-once
To ensure security when accepting a credit card payment, the assistant should do all of the following
except:
-make sure the name on the card matches the patient's name
-check to ensure that the expiration date is later than the current date
-keep the patient's credit card number on file
-write down the last four digits of the card number ✔Correct Answer-keep the patient's credit card
number on file
To make sure the accounts and entries are correct, the day sheets need to be ________________ at
the end of the day. ✔Correct Answer-reconciled
The RA/EOB lists all of the following except:
-the amount billed
-the amount allowed
-the amount paid
-the amount past due ✔Correct Answer-The amount past due
________________ information regarding payment policies and fees helps patients become aware of
office procedures. ✔Correct Answer-Posted
_______________ contracts may require that the copayment be paid at the time of the visit and may
not allow providers to bill patients at a later time. ✔Correct Answer-Managed care
Which of the following is not listed on the EOB form?
-Name of patient
-Name of insured
-Amount paid
-Medical history of the patient ✔Correct Answer-Medical history
____________ are not responsible for bills unless they are declared emancipated. ✔Correct
Answer-Minors
Typical percentage of amount collected that collection agencies charge ✔Correct Answer-25-50
Which type of information should patients be given regarding financial obligations? ✔Correct
Answer--Charges for services
-Participating insurance plans
-Payment plans for the uninsured
