1. A well-known early application of artificial intelligence was the
chess program hosted at IBM's supercomputer (Deep Blue). correct
answer: True
2. Many experts agree that AI is concerned with two basic ideas
correct answer: (1) the study of human thought processes (to
understand what intelligence is) and (2) the representation and
duplication of those thought processes in machines. correct
answer: True
3. AI in banking help banks improve only their back-office operations.
correct answer: False
4. Most of the existing AI applications, which are between assisted
and au- tonomous, are referred to as directed intelligence. correct
answer: False
5. NLP can be used for generating user documentation. correct answer:
True
6. Intelligent agents do not have the ability to learn by using and
expanding the knowledge embedded in them. correct answer: False
7. Routine decisions are more likely to be fully automated, especially
if they are simple. correct answer: True
8. Wislow sees the use of AI as a continuation of automation that
supports HRM and keeps changing it. correct answer: True
9. Intelligent agents are effective tools for overcoming the most
critical burden of the Internet information overload and making
computers more viable deci- sion support tools. correct answer: True
10. AI machines have demonstrated superiority over humans in
playing complex games such as chess. correct answer: True
11. Beginning in 2015, researchers recognized the opportunity
of using AI for supporting the decision-making process and for
completely automating deci- sion making. correct answer: False
12. Accountants use of AI, including bots and professional
routines, has in- creased. correct answer: True
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, 13. Advancements in AI are improving several areas in the
insurance industry, mostly in issuing policies and handling claims.
correct answer: True
14. After the initial hire, training and retraining employees is
generally unimpor- tant. correct answer: False
15. The use of chatbots in HRM is increasing rapidly. Their
ability to provide current information to employees anytime is a
major reason. correct answer: True
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