IOP3706
ASSIGNMENT 1 SEMESTER 1 2026
UNIQUE NO.
DUE DATE: 2026
, Personnel Psychology: Employee Retention - IOP3706
QUESTION 1
Three forms of turnover influencing employees’ turnover intentions at Ubuntu
Manufacturing (5 marks)
1. Voluntary Turnover
Voluntary turnover occurs when employees choose to leave the organisation on their
own accord.
At Ubuntu Manufacturing, exit interviews show that skilled engineers, supervisors, and
young professionals are resigning due to dissatisfaction with:
Lack of career development
Unfulfilled promotion promises
Poor reward structures
Inconsistent performance appraisals
This indicates that employees are actively choosing to leave for better opportunities
elsewhere, especially competitors offering flexible work and clearer reward systems.
Voluntary turnover is costly because it often involves high-performing and scarce-skilled
employees.
2. Functional Turnover
Functional turnover refers to the departure of low-performing or poorly fitting employees,
which may benefit the organisation.
In the case of Ubuntu Manufacturing, the concern is not functional turnover, but rather
the loss of high performers and skilled professionals. This suggests that turnover is
ASSIGNMENT 1 SEMESTER 1 2026
UNIQUE NO.
DUE DATE: 2026
, Personnel Psychology: Employee Retention - IOP3706
QUESTION 1
Three forms of turnover influencing employees’ turnover intentions at Ubuntu
Manufacturing (5 marks)
1. Voluntary Turnover
Voluntary turnover occurs when employees choose to leave the organisation on their
own accord.
At Ubuntu Manufacturing, exit interviews show that skilled engineers, supervisors, and
young professionals are resigning due to dissatisfaction with:
Lack of career development
Unfulfilled promotion promises
Poor reward structures
Inconsistent performance appraisals
This indicates that employees are actively choosing to leave for better opportunities
elsewhere, especially competitors offering flexible work and clearer reward systems.
Voluntary turnover is costly because it often involves high-performing and scarce-skilled
employees.
2. Functional Turnover
Functional turnover refers to the departure of low-performing or poorly fitting employees,
which may benefit the organisation.
In the case of Ubuntu Manufacturing, the concern is not functional turnover, but rather
the loss of high performers and skilled professionals. This suggests that turnover is
