WGU C483 - PRINCIPLES OF
MANAGEMENT LATEST
ACTUAL EXAM WITH
CORRECT ANSWERS GRADED
A+
QUESTIONAdvertising support model - answer-Charging fees to advertise on a site
QUESTIONAffective conflict - answer-Emotional disagreement directed toward other
people
QUESTIONAffiliate model - answer-Charging fees to direct site visitors to other
companies' sites
QUESTIONAffirmative action - answer-Special efforts to recruit and hire qualified
members of groups that have been discriminated against in the past
QUESTIONAfter-action review - answer-A frank and open-minded discussion of four
basic questions aimed at continuous improvement
QUESTIONAlderfer's ERG theory - answer-A human needs theory postulating that
people have three basic sets of needs that can operate simultaneously (Existence,
Relatedness and Growth)
QUESTIONArbitration - answer-The use of a neutral third party to resolve a labor
dispute
Accommodation - answer-A style of dealing with conflict involving cooperation on behalf
of the other party but not being assertive about one's own interests
,QUESTIONAccountability - answer-The expectation that employees will perform a job,
take corrective action when necessary, and report upward on the status and quality of
their performance
QUESTIONAccounting audits - answer-Procedures used to verify accounting reports
and statements
QUESTIONAcquisition - answer-One firm buying another
QUESTIONActivity-based costing (ABC) - answer-A method of cost accounting
designed to identify streams of activity and then to allocate costs across particular
business processes according to the amount of time employees devote to particular
activities
QUESTIONAdapters - answer-Companies that take the current industry structure and
its evolution as givens, and choose where to compete
QUESTIONAdverse impact - answer-When a seemingly neutral employment practice
has a disproportionately negative effect on a protected group
QUESTIONAssessment center - answer-A managerial performance test in which
candidates participate in a variety of exercises and situations
QUESTIONAssets - answer-The values of the various items the corporation owns
QUESTIONAuthentic leadership - answer-A style in which the leader is true to himself
or herself while leading
QUESTIONAuthority - answer-The legitimate right to make decisions and to tell other
people what to do
QUESTIONBroker - answer-A person who assembles and coordinates participants in a
network
QUESTIONBudgeting - answer-The process of investigating what is being done and
comparing the results with the corresponding budget data to verify accomplishments or
remedy differences; also called budgetary controlling
QUESTIONBuffering - answer-Creating supplies of excess resources in case of
unpredictable needs
QUESTIONBureaucratic control - answer-The use of rules, regulations, and authority to
guide performance
,QUESTIONBusiness accelerators - answer-Organization that provides support and
advice to help young businesses grow
QUESTIONBusiness ethics - answer-The moral principles and standards that guide
behavior in the world of business
QUESTIONBusiness incubators - answer-Protected environments for new, small
businesses
QUESTIONBusiness plan - answer-A formal planning step that focuses on the entire
venture and describes all the elements involved in starting it
QUESTIONBusiness strategy - answer-The major actions by which a business
competes in a particular industry or market
QUESTIONCafeteria benefit program - answer-An employee benefit program in which
employees choose from a menu of options to create a benefit package tailored to their
needs
QUESTIONCarbon footprint - answer-The output of carbon dioxide and other
greenhouses gases
QUESTIONAutocratic leadership - answer-A form of leadership in which the leader
makes decisions on his or her own and then announces those decisions to the group
QUESTIONAutonomous work groups - answer-Groups that control decisions about and
execution of a complete range of tasks
QUESTIONAvoidance - answer-A reaction to conflict that involves ignoring the problem
by doing nothing at all or deemphasizing the disagreement
QUESTIONBalanced scorecard - answer-Control system combining four sets of
performance measures: financial, customer, business process, and learning and growth
QUESTIONBalance sheet - answer-A report that shows the financial picture of a
company at a given time and itemizes assets, liabilities, and stockholders' equity
QUESTIONBarriers to entry - answer-Conditions that prevent new companies from
entering an industry
QUESTIONBehavioral approach - answer-A leadership perspective that attempts to
identify what good leaders do—that is, what behaviors they exhibit
QUESTIONBenchmarking - answer-The process of comparing an organization's
practices and technologies with those of other companies
, QUESTIONBootlegging - answer-Informal work on projects, other than those officially
assigned, of employees' own choosing and initiative
QUESTIONBoundaryless organization - answer-Organization in which there are no
barriers to information flow
QUESTIONBoundary-spanning - answer-Interacting with people in other groups, thus
creating linkages between groups
QUESTIONBounded rationality - answer-A less-than-perfect form of rationality in which
decision makers cannot be perfectly rational because decisions are complex and
complete information is unavailable or cannot be fully processed
QUESTIONBrainstorming - answer-A process in which group members generate as
many ideas about a problem as they can; criticism is withheld until all ideas have been
proposed
QUESTIONCaux Principles - answer-Ethical principles established by international
executives based in Caux, Switzerland, in collaboration with business leaders from
Japan, Europe, and the United States
QUESTIONCentralized organization - answer-An organization in which high-level
executives make most decisions and pass them down to lower levels for implementation
QUESTIONCertainty - answer-The state that exists when decision makers have
accurate and comprehensive information
QUESTIONCharismatic leader - answer-A person who is dominant, self-confident,
convinced of the moral righteousness of his or her beliefs, and able to arouse a sense
of excitement and adventure in followers
QUESTIONChief information officer (CIO) - answer-Executive in charge of information
technology strategy and development
QUESTIONClan control - answer-Control based on the norms, values, shared goals,
and trust among group members
QUESTIONCoaching - answer-Dialogue with a goal of helping another be more
effective and achieve his or her full potential on the job
QUESTIONCoalitional model - answer-Model of organizational decision making in
which groups with differing preferences use power and negotiation to influence
decisions
MANAGEMENT LATEST
ACTUAL EXAM WITH
CORRECT ANSWERS GRADED
A+
QUESTIONAdvertising support model - answer-Charging fees to advertise on a site
QUESTIONAffective conflict - answer-Emotional disagreement directed toward other
people
QUESTIONAffiliate model - answer-Charging fees to direct site visitors to other
companies' sites
QUESTIONAffirmative action - answer-Special efforts to recruit and hire qualified
members of groups that have been discriminated against in the past
QUESTIONAfter-action review - answer-A frank and open-minded discussion of four
basic questions aimed at continuous improvement
QUESTIONAlderfer's ERG theory - answer-A human needs theory postulating that
people have three basic sets of needs that can operate simultaneously (Existence,
Relatedness and Growth)
QUESTIONArbitration - answer-The use of a neutral third party to resolve a labor
dispute
Accommodation - answer-A style of dealing with conflict involving cooperation on behalf
of the other party but not being assertive about one's own interests
,QUESTIONAccountability - answer-The expectation that employees will perform a job,
take corrective action when necessary, and report upward on the status and quality of
their performance
QUESTIONAccounting audits - answer-Procedures used to verify accounting reports
and statements
QUESTIONAcquisition - answer-One firm buying another
QUESTIONActivity-based costing (ABC) - answer-A method of cost accounting
designed to identify streams of activity and then to allocate costs across particular
business processes according to the amount of time employees devote to particular
activities
QUESTIONAdapters - answer-Companies that take the current industry structure and
its evolution as givens, and choose where to compete
QUESTIONAdverse impact - answer-When a seemingly neutral employment practice
has a disproportionately negative effect on a protected group
QUESTIONAssessment center - answer-A managerial performance test in which
candidates participate in a variety of exercises and situations
QUESTIONAssets - answer-The values of the various items the corporation owns
QUESTIONAuthentic leadership - answer-A style in which the leader is true to himself
or herself while leading
QUESTIONAuthority - answer-The legitimate right to make decisions and to tell other
people what to do
QUESTIONBroker - answer-A person who assembles and coordinates participants in a
network
QUESTIONBudgeting - answer-The process of investigating what is being done and
comparing the results with the corresponding budget data to verify accomplishments or
remedy differences; also called budgetary controlling
QUESTIONBuffering - answer-Creating supplies of excess resources in case of
unpredictable needs
QUESTIONBureaucratic control - answer-The use of rules, regulations, and authority to
guide performance
,QUESTIONBusiness accelerators - answer-Organization that provides support and
advice to help young businesses grow
QUESTIONBusiness ethics - answer-The moral principles and standards that guide
behavior in the world of business
QUESTIONBusiness incubators - answer-Protected environments for new, small
businesses
QUESTIONBusiness plan - answer-A formal planning step that focuses on the entire
venture and describes all the elements involved in starting it
QUESTIONBusiness strategy - answer-The major actions by which a business
competes in a particular industry or market
QUESTIONCafeteria benefit program - answer-An employee benefit program in which
employees choose from a menu of options to create a benefit package tailored to their
needs
QUESTIONCarbon footprint - answer-The output of carbon dioxide and other
greenhouses gases
QUESTIONAutocratic leadership - answer-A form of leadership in which the leader
makes decisions on his or her own and then announces those decisions to the group
QUESTIONAutonomous work groups - answer-Groups that control decisions about and
execution of a complete range of tasks
QUESTIONAvoidance - answer-A reaction to conflict that involves ignoring the problem
by doing nothing at all or deemphasizing the disagreement
QUESTIONBalanced scorecard - answer-Control system combining four sets of
performance measures: financial, customer, business process, and learning and growth
QUESTIONBalance sheet - answer-A report that shows the financial picture of a
company at a given time and itemizes assets, liabilities, and stockholders' equity
QUESTIONBarriers to entry - answer-Conditions that prevent new companies from
entering an industry
QUESTIONBehavioral approach - answer-A leadership perspective that attempts to
identify what good leaders do—that is, what behaviors they exhibit
QUESTIONBenchmarking - answer-The process of comparing an organization's
practices and technologies with those of other companies
, QUESTIONBootlegging - answer-Informal work on projects, other than those officially
assigned, of employees' own choosing and initiative
QUESTIONBoundaryless organization - answer-Organization in which there are no
barriers to information flow
QUESTIONBoundary-spanning - answer-Interacting with people in other groups, thus
creating linkages between groups
QUESTIONBounded rationality - answer-A less-than-perfect form of rationality in which
decision makers cannot be perfectly rational because decisions are complex and
complete information is unavailable or cannot be fully processed
QUESTIONBrainstorming - answer-A process in which group members generate as
many ideas about a problem as they can; criticism is withheld until all ideas have been
proposed
QUESTIONCaux Principles - answer-Ethical principles established by international
executives based in Caux, Switzerland, in collaboration with business leaders from
Japan, Europe, and the United States
QUESTIONCentralized organization - answer-An organization in which high-level
executives make most decisions and pass them down to lower levels for implementation
QUESTIONCertainty - answer-The state that exists when decision makers have
accurate and comprehensive information
QUESTIONCharismatic leader - answer-A person who is dominant, self-confident,
convinced of the moral righteousness of his or her beliefs, and able to arouse a sense
of excitement and adventure in followers
QUESTIONChief information officer (CIO) - answer-Executive in charge of information
technology strategy and development
QUESTIONClan control - answer-Control based on the norms, values, shared goals,
and trust among group members
QUESTIONCoaching - answer-Dialogue with a goal of helping another be more
effective and achieve his or her full potential on the job
QUESTIONCoalitional model - answer-Model of organizational decision making in
which groups with differing preferences use power and negotiation to influence
decisions
