Interview Phases, Subjective and Objective Data
Collection, Nonverbal and Verbal Communication
Techniques, Health History and Lifestyle
Assessment, Review of Systems, COLDSPA
Symptom Analysis, Biographical and Family Data,
Nutrition, Activity, Sleep, Substance Use, Self-
Concept and Self-Care, Social and Relationship
Assessment, Values and Beliefs, Education and
Work, Stress and Coping Mechanisms, Patient-
Centered Data Collection, and Implementation of
Holistic Nursing Practice Exam Questions Verified
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Subjective data consists of:
sensations or symptoms
feelings
perceptions
desires
preferences
beliefs
ideas
values
personal information
Phases of the interview (4)
preintroductory
introductory
working
summary/closing
Preintroductory phase
, The nurse reviews the medical record before meeting with the client
introductory phase
After introducing herself to the client, the nurse explains the purpose of the interview, discusses
the types of questions that will be asked, explains the reason for taking notes, and assures the
client that confidential information will remain confidential.
Working phase
the nurse elicits the client's comments about major biographical data, reasons for seeking care,
history of present health concern, past health history, family history, review of body systems
(ROS) for current health problems, lifestyle and health practices, and developmental level.
Summary and Closing Phase
the nurse summarizes information obtained during the working phase and validates problems
and goals with the client. She also identifies and discusses possible plans to resolve the problem
(nursing diagnoses and collaborative problems) with the client.
the nurse makes sure to ask if anything else concerns the client and if there are any further
questions.
Nonverbal communication
appearance- professional
demeanor- professional, focus on client and and the upcoming interview and assessment,
professional distance
Facial expression- keep expression neutral and friendly.
attitude- nonjudgmental attitude, all clients should be accepted, do not act superior to the
client
Five A's of behavior change
Ask
Advise
Assess
Assist
Arrange
Silence (nonverbal)