EXAM COVERAGE
SIA Door Supervisor Training - Module 3 Exam
Emergency Procedures & Evacuation
Fire safety and evacuation protocols
Emergency planning and risk assessment
Coordinating with emergency services
First Aid & Health Awareness
Basic first aid for injuries and medical emergencies
CPR and handling unconscious or unresponsive persons
,Recognizing medical conditions (e.g., seizures,
intoxication, drug effects)
Vulnerability & Safeguarding
Identifying vulnerable adults and children
Recognizing signs of abuse or exploitation
Reporting and referral procedures
Licensing & Regulatory Compliance
Security Industry Authority (SIA) licensing conditions
Record-keeping and documentation compliance
Understanding relevant UK legislation
Customer Service & Public Relations
Professional interaction with patrons and colleagues
Maintaining a safe but welcoming environment
Handling complaints and disputes professionally
, Mental Health Awareness & Conflict De-escalation
Recognizing mental health issues
Applying appropriate de-escalation techniques
Supporting individuals in crisis while maintaining safety
Ethics & Professional Conduct
Maintaining professional standards under pressure
Avoiding discrimination and abuse of authority
Upholding personal and employer reputation