EXAM COVERAGE
SIA Door Supervisor Training - Module 1 Exam
Roles & Responsibilities of a Door Supervisor
Duties and legal authority
Professional conduct and ethics
Public safety and personal safety
Legislation & Licensing
Security Industry Authority (SIA) licensing requirements
Licensing conditions and renewal procedures
,Relevant UK laws (Licensing Act 2003, Health & Safety at
Work Act, Equality Act 2010)
Health & Safety
Risk assessment and hazard identification
Fire safety and emergency procedures
Personal protective equipment (PPE)
Conflict Management & Communication
Conflict resolution techniques
Verbal communication and de-escalation strategies
Handling aggression and intoxicated individuals
Physical Intervention & Use of Force
Legal and proportionate use of force
Restraint techniques and safety considerations
Avoiding excessive force and liability issues
,Incident Reporting & Documentation
Writing accurate and legible reports
Recording incidents for legal and regulatory purposes
Evidence preservation
Customer Service & Public Relations
Maintaining professionalism under pressure
Balancing security duties with customer interaction
Recognizing vulnerable persons and safeguarding
If allegations of sexual assault are made to security
operatives, they must...?
Safeguard the victim and separate them from the assailant
, A common health emergency for a security operative in a
night club is...?
Intoxication