2026-2027 Includes Frequently Tested Questions With
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1. You are in the process of completing a business plan for the golf shop. Initial
forecasts of sales, expenses, and profit have been made. Past data has been
analyzed and important inside and outside factors have been identified.
What is the next step to be taken towards completing the plan? - ANSWER
Make assumptions about how inside and outside factors will affect the
business.
2. "Jason Du Pre is purchasing the Fallen Oaks Golf Course. The business plan
he presented to his banker included his history of successfully operating
similar facilities, budget projections for the first five years under his
management, and objectives and strategies for reaching his goals. The
banker rejected his loan application because of missing information. What
important element is missing from Du Pre's business plan?" - ANSWER
Proposed mission statement
3. The process for developing a business plan starts before you establish the
goals you would like to achieve for the shop's coming year. - ANSWER
TRUE
,4. A vision defines the short-term objectives that must be accomplished in the
upcoming year. - ANSWER FALSE
5. What is the process called when the manager reviews total rounds to
determine who is playing and when? - ANSWER Yield Analysis
6. Mission statements should include a definition of the facility's underlying
financial model. - ANSWER FALSE
7. Which of the following would be considered internal data for planning
purposes? - ANSWER Prior year's budget
8. What should govern the decision to pursue an opportunity? - ANSWER
Meets organizational goals and objectives
9. Which of the following is an example of a weakness that a SWOT analysis
might disclose? - ANSWER No mission statement
10.The interpretation of quantitative data is less susceptible to differences of
opinion than qualitative data. - ANSWER TRUE
11.The utility of your business plan for managing day-to-day operations in a
golf shop depends on your ability to manage internal factors. - ANSWER
TRUE
,12.Which of the following is an example of qualitative data? - ANSWER
Feedback about pace of play
13.Consider the following statement as part of a business plan: "Increase range
profits by 20% by the end of the next fiscal year." According to the Business
Planning course, this statement would best be classified as an objective. -
ANSWER TRUE
14.Which characteristic of goals and objectives is described as capable of being
observed, recorded, and measured? - ANSWER Specific
15.The following agenda was part of a golf range business plan: "Purchase 250
dozen new range balls and rotate usage three times a year. Who: Head
Professional. When: By February 15. Cost: $2100." According to the
Business planning course, which of the following describes the business
plan component represented by this statement? - ANSWER Strategy
16.Which of the following would be considered a complete objective? -
ANSWER Increase rounds by 10% in the next year
17.Which action would be the most appropriate facility response when income
fails to meet expectations? - ANSWER Increase the number of rounds
through better promotions
18.A cash flow budget is primarily concerned with what measure? - ANSWER
Money on hand at the end of the period
, 19.Consider the following table. Based on trend analysis, what forecast would
be made on the number of weekend rounds that will be played in year five?
- ANSWER They will increase.
20.Which of the following is one of the techniques is used to validate
assumptions? - ANSWER Expert Review
21.What is the formula for Merchandise Net Operating Income? - ANSWER
Revenue - (Cost of Goods + Operating Expenses)
22.A long-term golf shop employee is being replaced by an assistant who will
receive higher compensation. Which would be the most reasonable
assumption given this situation? - ANSWER Increased sales will offset
higher expenses.
23.Sales staff labor is included in the cost of goods. - ANSWER FALSE
24.Conducting a base year analysis is a good choice for a facility that has just
completed a project that added nine new holes to the original 9-hole
course. - ANSWER TRUE
25.What information should form the basis of a golf shop's 12-month budget? -
ANSWER Forecasts and assumptions in the business plan
26.Assumptions are necessary for forecasting numbers. - ANSWER TRUE