WGU C785 FINAL EXAM
COMPREHENSIVE STUDY GUIDE
WITH COMPLETE SOLVED
QUESTIONS GRADED A PLUS 2026
• Application Software . Answer: Programs end users run to accomplish
tasks.
• Productivity Software . Answer: Application software used to aid in
productivity. I.E. Presentation software, word processor, spreadsheets.
• Internet Usage Software . Answer: Email, FTP client, web browser
• System Software . Answer: Consists of programs that make up the OS
and directly support system itself.
**Includes services or DAEMONS
• Server Software . Answer: Works with hardware to provide network
service.
• Local Application . Answer: Software stored on an individual
computer.
, • Intranet . Answer: A LAN that uses IP. Used to communicate within
organization.
• Cloud Computing . Answer: Allows organization to access
resources/app anywhere, anytime. Beneficial because an org. may access
resources it may not normally have.
• Operating Systems . Answer: Allows a user to easily access
hardware/software, required to maintain computer environment.
• Kernel . Answer: Core component of OS.
Loads when computer first boots
Sits on top of hardware, is interface b/w hardware and software.
• Device Drivers . Answer: Interface b/w OS and hardware.
• Shell . Answer: Interface for user, often personalized. The shell
provides access to the kernel.
I.E. The GUI will translate mouse motions into calls to kernel/routines.
Desktop elements include shortcuts, windows theme, menus,
background.
• Services (Daemons) . Answer: OS programs that start when OS is
loaded. They run in the background and wait for an event to initiate.
COMPREHENSIVE STUDY GUIDE
WITH COMPLETE SOLVED
QUESTIONS GRADED A PLUS 2026
• Application Software . Answer: Programs end users run to accomplish
tasks.
• Productivity Software . Answer: Application software used to aid in
productivity. I.E. Presentation software, word processor, spreadsheets.
• Internet Usage Software . Answer: Email, FTP client, web browser
• System Software . Answer: Consists of programs that make up the OS
and directly support system itself.
**Includes services or DAEMONS
• Server Software . Answer: Works with hardware to provide network
service.
• Local Application . Answer: Software stored on an individual
computer.
, • Intranet . Answer: A LAN that uses IP. Used to communicate within
organization.
• Cloud Computing . Answer: Allows organization to access
resources/app anywhere, anytime. Beneficial because an org. may access
resources it may not normally have.
• Operating Systems . Answer: Allows a user to easily access
hardware/software, required to maintain computer environment.
• Kernel . Answer: Core component of OS.
Loads when computer first boots
Sits on top of hardware, is interface b/w hardware and software.
• Device Drivers . Answer: Interface b/w OS and hardware.
• Shell . Answer: Interface for user, often personalized. The shell
provides access to the kernel.
I.E. The GUI will translate mouse motions into calls to kernel/routines.
Desktop elements include shortcuts, windows theme, menus,
background.
• Services (Daemons) . Answer: OS programs that start when OS is
loaded. They run in the background and wait for an event to initiate.
