Test Bank — Operations and Supply Chain Management, 16th Edition — F. Robert Jacobs & Richard Chase — Latest Update 2025/2026 — (All Chapters Covered 1–22 + Supplementary Modules)

This complete Test Bank for Operations and Supply Chain Management (16th Edition) by F. Robert Jacobs and Richard Chase offers instructors a robust and well-structured set of exam questions, aligned with the official textbook content and learning outcomes. The test bank includes multiple-choice, true/false, and quantitative problem-solving items with full answer keys—covering strategy, product design, supply chain processes, quality control, ERP systems, and operational planning. Each chapter and supplemental section is fully addressed, ensuring comprehensive assessment across undergraduate and MBA operations management courses. Chapters include: Chapter 1: Introduction, Chapter 2: Strategy, Chapter 3: Design of Products and Services, Chapter 4: Projects, Chapter 5: Strategic Capacity Management (with 5S Investment Analysis), Chapter 6: Learning Curves, Chapter 7: Manufacturing Processes (7S: Manufacturing Technology), Chapter 8: Facility Layout, Chapter 9: Service Processes (9S: Health Care), Chapter 10: Waiting Line Analysis and Simulation, Chapter 11: Process Design and Analysis (11S: Operations Consulting), Chapter 12: Six Sigma Quality, Chapter 13: Statistical Quality Control, Chapter 14: Lean Supply Chains, Chapter 15: Logistics, Distribution, and Transportation, Chapter 16: Global Sourcing and Procurement, Chapter 17: The Internet of Things and ERP, Chapter 18: Forecasting, Chapter 19: Sales and Operations Planning (19S: Linear Programming Using Excel Solver), Chapter 20: Inventory Management, Chapter 21: Material Requirements Planning, and Chapter 22: Workcenter Scheduling (22S: Theory of Constraints).