SMART SERVE PRACTICE TEST 2026
UPDATED QUESTIONS WITH ANSWERS
True or False
The Government of Canada issues licences for the sale and service of alcohol in Ontario correct
answerFalse, The Alcohol and Gaming Commission of Ontario (AGCO), which is an arm's length agency
of the Ontario Government, issues licences for the sale and service of alcohol in Ontario. The AGCO can
also suspend or revoke a licence.
True or False
The minimum age for someone to serve or sell alcohol in Ontario is 18. correct answerTrue
The minimum age for someone to serve or sell alcohol in Ontario is 18. He or she must also be Smart
Serve certified.
True or False
You could be held civilly and/or criminally liable if you serve too much alcohol to a customer. correct
answerTrue, The Liquor Licence Act (LLA) is legislation that outlines the laws and regulations affecting
the sale and service of alcohol in Ontario. This includes ensuring that you never serve a customer to the
point of intoxication. Not complying with the laws and regulations, could result in you being held civilly
and/or criminally liable.
True of False
1
, Drinking coffee will help a person who is intoxicated sober up faster. correct answerFalse, Drinking
coffee, water or eating food will not help someone sober up faster. Once alcohol has been absorbed by the
body and moves into the bloodstream, only time will help.
True of False
An 8 ounce glass of beer is equal to an 8 ounce glass of wine. correct answerFalse, There are big
differences in the alcohol content found in beer, wine, and spirits. This program will introduce a
benchmark called a "Standard Drink" to help you estimate the amount of alcohol each customer has
consumed.
True or False
You can refuse the sale of alcohol to any customer even if they produce a valid I.D. correct answerTrue, It
is your legal obligation to refuse the sale of alcohol to anyone if you have reason to believe he/she is
intoxicated and/or you suspect they may be purchasing alcohol for an underage person.
True or False
A customer can show identification without a photo to prove they are age 19 or older. correct
answerFalse, A valid I.D. is one that is issued by the government and must include a person's photograph
and date of birth.
True or False
After an intoxicated customer has left your establishment, you are no longer liable for him or her. correct
answerFalse, Your liability does not end when the customer leaves. If you have served a customer to the
point of intoxication, you are liable for them until they are sober again.
True or False
2
UPDATED QUESTIONS WITH ANSWERS
True or False
The Government of Canada issues licences for the sale and service of alcohol in Ontario correct
answerFalse, The Alcohol and Gaming Commission of Ontario (AGCO), which is an arm's length agency
of the Ontario Government, issues licences for the sale and service of alcohol in Ontario. The AGCO can
also suspend or revoke a licence.
True or False
The minimum age for someone to serve or sell alcohol in Ontario is 18. correct answerTrue
The minimum age for someone to serve or sell alcohol in Ontario is 18. He or she must also be Smart
Serve certified.
True or False
You could be held civilly and/or criminally liable if you serve too much alcohol to a customer. correct
answerTrue, The Liquor Licence Act (LLA) is legislation that outlines the laws and regulations affecting
the sale and service of alcohol in Ontario. This includes ensuring that you never serve a customer to the
point of intoxication. Not complying with the laws and regulations, could result in you being held civilly
and/or criminally liable.
True of False
1
, Drinking coffee will help a person who is intoxicated sober up faster. correct answerFalse, Drinking
coffee, water or eating food will not help someone sober up faster. Once alcohol has been absorbed by the
body and moves into the bloodstream, only time will help.
True of False
An 8 ounce glass of beer is equal to an 8 ounce glass of wine. correct answerFalse, There are big
differences in the alcohol content found in beer, wine, and spirits. This program will introduce a
benchmark called a "Standard Drink" to help you estimate the amount of alcohol each customer has
consumed.
True or False
You can refuse the sale of alcohol to any customer even if they produce a valid I.D. correct answerTrue, It
is your legal obligation to refuse the sale of alcohol to anyone if you have reason to believe he/she is
intoxicated and/or you suspect they may be purchasing alcohol for an underage person.
True or False
A customer can show identification without a photo to prove they are age 19 or older. correct
answerFalse, A valid I.D. is one that is issued by the government and must include a person's photograph
and date of birth.
True or False
After an intoxicated customer has left your establishment, you are no longer liable for him or her. correct
answerFalse, Your liability does not end when the customer leaves. If you have served a customer to the
point of intoxication, you are liable for them until they are sober again.
True or False
2
