2026 EXAM PREPARATION
MNO 2026
Exam Packs
Consolidated Study Notes • MNO2601–MNO2609
MNO2601 Intro to Management MNO2602 Org. Behaviour MNO2603 Strategic Mgt
MNO2604 Human Resources MNO2605 Financial Mgt MNO2606 Marketing Mgt
MNO2607 Operations Mgt MNO2608 Entrepreneurship MNO2609 Info Systems
,■ FOR EXAM PREPARATION USE ONLY
, MNO 2026 EXAM PACKS Management Modules MNO2601–09
MNO2601 Introduction to Management
1. Definition & Nature of Management
Management is the process of planning, organising, leading, and
controlling resources (human, financial, physical, and informational) to
achieve organisational goals effectively and efficiently.
KEY MANAGEMENT CONCEPTS
• Effectiveness: Doing the right things to achieve goals
• Efficiency: Doing things right with minimum waste of resources
• Management involves working with and through people
• Applies to all types of organisations (public, private, NGO)
2. The Four Functions of Management (POLC)
Function Description
Planning Setting objectives and determining the best course of
action to achieve them
Organising Arranging tasks, people and resources to accomplish
the work
Leading Directing, influencing and motivating employees to
perform tasks
Controlling Monitoring performance, comparing it to goals, and
taking corrective action
3. Management Levels
Level Role & Responsibilities
Top Management Set overall direction; strategic decisions (CEO, MD,
Directors)
Middle Management Implement strategies; coordinate activities
(Departmental Managers)
MNO 2026 Exam Packs | Management Modules MNO2601-09 | For Exam Preparation Use Only Page 2
MNO 2026
Exam Packs
Consolidated Study Notes • MNO2601–MNO2609
MNO2601 Intro to Management MNO2602 Org. Behaviour MNO2603 Strategic Mgt
MNO2604 Human Resources MNO2605 Financial Mgt MNO2606 Marketing Mgt
MNO2607 Operations Mgt MNO2608 Entrepreneurship MNO2609 Info Systems
,■ FOR EXAM PREPARATION USE ONLY
, MNO 2026 EXAM PACKS Management Modules MNO2601–09
MNO2601 Introduction to Management
1. Definition & Nature of Management
Management is the process of planning, organising, leading, and
controlling resources (human, financial, physical, and informational) to
achieve organisational goals effectively and efficiently.
KEY MANAGEMENT CONCEPTS
• Effectiveness: Doing the right things to achieve goals
• Efficiency: Doing things right with minimum waste of resources
• Management involves working with and through people
• Applies to all types of organisations (public, private, NGO)
2. The Four Functions of Management (POLC)
Function Description
Planning Setting objectives and determining the best course of
action to achieve them
Organising Arranging tasks, people and resources to accomplish
the work
Leading Directing, influencing and motivating employees to
perform tasks
Controlling Monitoring performance, comparing it to goals, and
taking corrective action
3. Management Levels
Level Role & Responsibilities
Top Management Set overall direction; strategic decisions (CEO, MD,
Directors)
Middle Management Implement strategies; coordinate activities
(Departmental Managers)
MNO 2026 Exam Packs | Management Modules MNO2601-09 | For Exam Preparation Use Only Page 2
