QUESTIONS AND VERIFIED ANSWERS GRADED A+
◎ What is the main goal of conducting an organizational level needs assessment ANSWER: -
Should be conducted in order to determine its short- and long-term goals and needs. It is at this
step that the anticipated future needs of the firm are identified based on vision and anticipated
strategy and the organization's product-market niche.
◎ What are the three levels of needs assessment. ANSWER: - Organization analysis, task level
and person level
◎ When performing an organization analysis, it is necessary to investigate _________
components of an organization. ANSWER: - system-wide
◎ The degree to which the program is connected to—and supportive of—organizational goals
and strategy: ANSWER: - Determines the effectiveness of the training program
◎ What is one reason why it is important for the training program to be supportive of
organizational goals and strategies? ANSWER: - So employees attend take and it seriously &
Managers value the training
◎ A task analysis is used to: ANSWER: - conducted to determine the tasks required to meet
major organizational goals presently and in the future, and to determine important dimensions
of these tasks. The determination of major tasks then leads to the development of a list of
knowledge, skills, abilities, and other characteristics (KSAOs) deemed necessary for successful
job completion. These KSAOs, in turn, can be translated quite directly into learning objectives
for a training program.
◎ A task analysis results in a detailed statement of: ANSWER: - A description of the job-
◎ The preliminary list of tasks associated with a given job can be developed by: ANSWER: - The
preliminary list of tasks associated with a given job might be developed by talking with those
who have done the work or their supervisors, or through direct observation of someone doing
the job.
◎ Once the preliminary list of tasks is developed, the analyst should seek validation of the list
by: ANSWER: - checking with other subject matter experts (SMEs) such as upper level managers
or retirees who once held the job, or other job incumbents besides those spoken to in the initial
investigation.