SCRIPTER GENESYS CLOUD FINAL EXAM PAPER 2026 COMPLETE QUESTIONS AND VERIFIED SOLUTIONS

SCRIPTER GENESYS CLOUD FINAL EXAM
PAPER 2026 COMPLETE QUESTIONS AND
VERIFIED SOLUTIONS

⩥ Where can we share scripts select correct answers from below list?
Answer: Export scripts from Org A


Import them into Org B to share across organizations.


⩥ How to add present and previous month current bill so that it can be
displayed together as a one if both of them are stored in STRING data
type separately? Answer: convert each to number and add using dynamic
number data type


⩥ Using ____action we can pass flow data to screen pop from call flow?
Answer: Set screen pop


⩥ Select the correct sequence from below list to create contact list
addition manually? Answer: Navigate to Scripts -> click Create button -
> Enter name -> under Select A Template click Blank Script -> On the
toolbar click the Script menu -> click Script Properties -> right side,
expand Outbound -> turn On -> click Contact List -> Select the required
contact list to add -> From the toolbar add Contact List Form component
-> save and publish the script

,⩥ Select correct sequence from below list to create component template?
Answer: Navigate to Scripts -> select a script -> select the component or
container -> On right pane click on Create Component button -> type
name/description in Name/Description field -> click Create button


⩥ Select correct sequence from below list to create script template?
Answer: Navigate to Scripts -> select a script -> On toolbar click Script
menu -> click Script Properties -> select Create Template From Script ->
type name/description in Name/Description field -> click Create
Template button


⩥ What is unsaved changes load time option? Answer: 6 minutes


⩥ Script Error Answer: Validation


⩥ T or F


Unsaved script restore Answer: True


⩥ T or F


Callback once scheduled can be done before maximum of 30 days
Answer: True

,⩥ In preview mode, how is customer name written for an outbound call?
Answer: [ customer name ] - single square bracket


⩥ In script editor, how is customer name written? {{ .customername}}
Answer: Hello {{Outbound.First Name}},


⩥ How many default script template is present? Answer: 4 [default
callback, default inbound, default outbound, Blank]


⩥ Data type "Hello World"? Answer: Ans: Char
Number, Boolean, string, char


⩥ How may type of variable available in script? Answer: 3 [built-in
variable, custom variable, dynamic variable]


⩥ How many days call back can be schedule in advance? Answer:
Answer: Up to 30 days


⩥ If/Else Exp custom action what options are present in right side as
compared to left side? Answer: Interpolated Text, Expression, Variable

, ⩥ If we exchanging or passing data that is unrelated to the call from one
application to another what built in variable, we will use? Answer:
{{UUI.UUIData}}


⩥ Which component we will use to quickly format set of text and
image? Answer: Mark Down Component


⩥ Can we share component template across organization? Answer: Yes


⩥ Can we share Script template across organization? Answer: No


⩥ What variable use to pass data to secure flow? Answer:
Flow.InvocationData


⩥ Where can an agent add updates about current call before transferring
the call to next agent? Answer: Notes Section


⩥ We cannot delete a page once published True/False? Answer: False


⩥ We cannot change data type of a variable once created


True/False? Answer: True