1|Page
ASAP PACE Certificate Exam ||Verified Exam!!|| Most
Recent Exam Actual Complete Real Exam Questions
And Correct Answers (Verified Answers) Already
Graded A+ | Guaranteed Success!! Newest Exam!!!
Which of the following statements regarding negotiation is
untrue?
A) Women are significantly more uncomfortable doing it.
B) Women who fail to negotiate salaries at the start of their
careers could leave up to $2 million on the table.
C) Negotiations are naturally adversarial and antagonistic.
D) Negotiation is defined as a discussion aimed at
reaching an agreement.
E) Even a small concession creates good will in the
negotiation process. - Answer-C) Negotiations are
naturally adversarial and antagonistic.
Which of the following are examples of non-verbal active
listening tools?
A) Probing and paraphrasing
B) Reflecting and encouraging
C) Clarifying and mirroring
,2|Page
D) Nodding and mirroring
E) Paraphrasing and reflecting - Answer-D) Nodding and
mirroring
Another way to think of managing up is:
A) Manipulation
B) Influencing someone who has authority over you
C) Pushing yourself on others
D) Disrespecting organizational hierarchy
E) Trying to control others - Answer-B) Influencing
someone who has authority over you
Intended meaning can often be misunderstood in writing.
Therefore, in the workplace, it is typically advised to avoid
written attempts at: (Select all that apply)
A) Humor
B) Sarcasm
C) Sympathy
D) Excitement
E) All of the above - Answer-A) HumorB) Sarcasm
,3|Page
Inflection is defined as
A) The degree of height or depth of a sound
B) The rate at which words are spoken
C) The degree of sound intensity or loudness
D) The rhythmic up and down of the voice
E) Stress placed upon a specific word or words to
underscore importance - Answer-D) The rhythmic up and
down of the voice
Which of the following statements is an example of
prescriptive feedback?
A) "The report could use more graphics to help illustrate
the information"
B) "Your presentation lacked substance, but I still found it
entertaining"
C) "The group failed to meet the established goals of the
project"
D) "You used the wrong checklist, that's why you missed
this step"
E) "I don't know why you keep double-booking
appointments" - Answer-A) "The report could use more
graphics to help illustrate the information"
, 4|Page
All of the following statements regarding body language
are true except
A) It is ambiguous and difficult to read with perfect
accuracy at all times.
B) There are generally agreed-upon interpretations.
C) Interpretations can vary by culture and other
established social norms.
D) It is the most powerful contributing factor in the
meaning derived from communication.
E) All of the above statements are true. - Answer-E) All of
the above statements are true.
According to the Platinum Rule, Thinkers and Relaters are
both
A) Open, meaning they are expressive
B) Guarded, meaning they are reserved and formal
C) Direct, meaning they are forceful, extroverted and fast-
paced
D) Indirect, meaning they are cautious, introverted and
slower-paced
E) None of the above - Answer-D) Indirect, meaning they
are cautious, introverted and slower-paced
ASAP PACE Certificate Exam ||Verified Exam!!|| Most
Recent Exam Actual Complete Real Exam Questions
And Correct Answers (Verified Answers) Already
Graded A+ | Guaranteed Success!! Newest Exam!!!
Which of the following statements regarding negotiation is
untrue?
A) Women are significantly more uncomfortable doing it.
B) Women who fail to negotiate salaries at the start of their
careers could leave up to $2 million on the table.
C) Negotiations are naturally adversarial and antagonistic.
D) Negotiation is defined as a discussion aimed at
reaching an agreement.
E) Even a small concession creates good will in the
negotiation process. - Answer-C) Negotiations are
naturally adversarial and antagonistic.
Which of the following are examples of non-verbal active
listening tools?
A) Probing and paraphrasing
B) Reflecting and encouraging
C) Clarifying and mirroring
,2|Page
D) Nodding and mirroring
E) Paraphrasing and reflecting - Answer-D) Nodding and
mirroring
Another way to think of managing up is:
A) Manipulation
B) Influencing someone who has authority over you
C) Pushing yourself on others
D) Disrespecting organizational hierarchy
E) Trying to control others - Answer-B) Influencing
someone who has authority over you
Intended meaning can often be misunderstood in writing.
Therefore, in the workplace, it is typically advised to avoid
written attempts at: (Select all that apply)
A) Humor
B) Sarcasm
C) Sympathy
D) Excitement
E) All of the above - Answer-A) HumorB) Sarcasm
,3|Page
Inflection is defined as
A) The degree of height or depth of a sound
B) The rate at which words are spoken
C) The degree of sound intensity or loudness
D) The rhythmic up and down of the voice
E) Stress placed upon a specific word or words to
underscore importance - Answer-D) The rhythmic up and
down of the voice
Which of the following statements is an example of
prescriptive feedback?
A) "The report could use more graphics to help illustrate
the information"
B) "Your presentation lacked substance, but I still found it
entertaining"
C) "The group failed to meet the established goals of the
project"
D) "You used the wrong checklist, that's why you missed
this step"
E) "I don't know why you keep double-booking
appointments" - Answer-A) "The report could use more
graphics to help illustrate the information"
, 4|Page
All of the following statements regarding body language
are true except
A) It is ambiguous and difficult to read with perfect
accuracy at all times.
B) There are generally agreed-upon interpretations.
C) Interpretations can vary by culture and other
established social norms.
D) It is the most powerful contributing factor in the
meaning derived from communication.
E) All of the above statements are true. - Answer-E) All of
the above statements are true.
According to the Platinum Rule, Thinkers and Relaters are
both
A) Open, meaning they are expressive
B) Guarded, meaning they are reserved and formal
C) Direct, meaning they are forceful, extroverted and fast-
paced
D) Indirect, meaning they are cautious, introverted and
slower-paced
E) None of the above - Answer-D) Indirect, meaning they
are cautious, introverted and slower-paced
