ISA UTILITY SPECIALIST (CHAPTERS 1-7) WITH QUESTIONS AND CORRECT VERIFIED ANSWERS GRADED A+ GUARANTEED 100% PASS

ISA UTILITY SPECIALIST (CHAPTERS 1-7) WITH QUESTIONS
AND CORRECT VERIFIED ANSWERS GRADED A+
GUARANTEED 100% PASS


Which type of cuts are more acceptable? - CORRECT ANSWERS-nodal cuts

(e.g. drop-crotch, thinning)



The __________-__________ rule suggests that workers should take time before starting a job to check
for potentially unsafe conditions & discuss them. - CORRECT ANSWERS-two-minute



According to ANSI Z133, the minimum approach distance for persons other than qualified line-clearance
arborists for 50 kV & less is __________. - CORRECT ANSWERS-10 feet



Trees growing into contact with a single-phase distribution conductor pose __________ threat of a tree-
ground fault. - CORRECT ANSWERS-little



Where should the final cut be made for proper utility pruning? - CORRECT ANSWERS-just
outside of the branch bark ridge and the branch collar



A vegetation management scheduling unit may be an entire __________ or a __________ __________.
- CORRECT ANSWERS-circuit;
geographical area



2 examples of protective equipment: - CORRECT ANSWERS-circuit breakers

lightning receptors



On a storm site, cutting should not begin until all risks have been assessed & the __________ approach
has been decided & adopted. - CORRECT ANSWERS-safest



Actively __________ can facilitate understanding a customer's perceptions and demonstrate the utility
representative's sincere interest in a customer. - CORRECT ANSWERS-listening

,As clearance work progresses, __________ between crews & dispatcher is critically important to
determine locations of downed or damaged lines. - CORRECT ANSWERS-communication



__________ negotiation uses the best aspects from both hard & soft bargaining. - CORRECT
ANSWERS-interest-based


An energized wire or conductor in a circuit is also known as a __________. - CORRECT
ANSWERS-phase


Fast-growing, problem species are sometimes known as __________ __________. - CORRECT
ANSWERS-cycle busters


Flush cuts damage which tissues? - CORRECT ANSWERS-the trunk



Clearing for a new distribution line is likely to be paid for by a __________ budget. - CORRECT
ANSWERS-capital


Surface temperatures at the point of contact with high voltage can reach __________ degrees F. -
CORRECT ANSWERS-1,000


__________ __________ occurs when someone touches an energized fixture. __________ __________
can occur when a person touches a conductive object that is in contact with an energized fixture. -
CORRECT ANSWERS-direct contact;
indirect contact



A grid-based scheduling system is most likely to be used by highly __________ utilities. - CORRECT
ANSWERS-urbanized


Why is utility pruning done? - CORRECT ANSWERS-to maintain safety and rights-of-way

,Reactive maintenance is often called __________. - CORRECT ANSWERS-hotspotting



True or False?

Guy wires are intended to help support poles but may become unintentionally energized. -
CORRECT ANSWERS-true


One of the highest personal risks in a storm is __________. - CORRECT ANSWERS-fatigue



When trying to negotiate mutually agreeable solutions & gain commitment based on customer interests,
the focus should be on __________, no on specific individuals. - CORRECT ANSWERS-issues



A __________ is similar to a fuse or cutout, but it resets after a predetermined time period. -
CORRECT ANSWERS-re-closer


Always consider that all lines are __________. - CORRECT ANSWERS-energized



Tree replacement programs are an important aspect of many utility customer relations programs & focus
on selecting: - CORRECT ANSWERS-the right tree for the right place



If a structurally weak tree were on or close to the utility right-of-way, __________ __________ &
__________ would be considered targets. - CORRECT ANSWERS-utility lines & equipment



A challenge with grid-based scheduling is that circuits may traverse many grids, allowing for a variety of
__________ __________. - CORRECT ANSWERS-tree conditions



The difference in voltage between two objects someone simultaneously touches: - CORRECT
ANSWERS-touch potential


Which type of pruning encourages the growth of branches away from the wires? - CORRECT
ANSWERS-directional pruning

, Minimum working distances for qualified line-clearance arborists are specified in the __________ safety
standard. - CORRECT ANSWERS-ANSI Z133



The sound of a running home generator should alert crews to the possibility of __________. -
CORRECT ANSWERS-backfeed


Measuring customer satisfaction by the number of __________ received is a very reactive approach to
customer relations. - CORRECT ANSWERS-complaints



Ideally, TGRs should be applied when a tree is actively growing & __________-__________ months
before pruning takes place. - CORRECT ANSWERS-2-3



What is the maximum amount of foliage that should be removed in one growing season? -
CORRECT ANSWERS-25%
(this is according to ANSI A300)



The most expensive way to schedule work is: - CORRECT ANSWERS-hotspotting



__________ __________ is the difference in voltage on the ground between two of a person's body
parts near where electricity goes into the ground. - CORRECT ANSWERS-step potential



A energized human body, tree, or climbing rope are all examples or __________ contact - CORRECT
ANSWERS-indirect


A contractor is paid for each tree pruned or removed when contracted using a __________ __________
contract. - CORRECT ANSWERS-unit price



When is it acceptable to deviate from the pruning standards? - CORRECT ANSWERS-during
storm restoration



Besides pruning, __________ & __________ treatments are often part of an integrated vegetation
management program. - CORRECT ANSWERS-mechanical & herbicide