CHW Final Exam Actual Exam 2026/2027 |
Questions and Verified Answers | 100%
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SECTION 1: ROLES & RESPONSIBILITIES OF CHWS (Questions 1-15)
Q1: A community health worker is working with a client who has been diagnosed with diabetes.
The client is struggling to understand their medication regimen. What is the MOST appropriate
role for the CHW in this situation?
A. Adjust the client's medication dosage based on blood sugar readings
B. Provide education about diabetes medications using plain language and the teach-back
method. [CORRECT]
C. Prescribe a new medication that might be easier for the client to take
D. Refer the client to a specialist without further discussion
Correct Answer: B
Rationale: CHWs provide health education and support using plain language and techniques like
teach-back to ensure understanding (B). CHWs do not adjust medications (A) or prescribe (C) –
these are beyond scope. Referring to a specialist (D) may be appropriate but should be done after
education and discussion with the client.
Q2: During a home visit, a client asks a CHW to interpret their recent lab results and explain
what they mean for their health condition. What is the appropriate CHW response?
A. Interpret the lab values and provide a medical diagnosis based on the results
B. Explain that interpreting lab results is outside the CHW scope and encourage the client to
discuss results with their healthcare provider. [CORRECT]
C. Look up the lab values online and provide an interpretation based on internet research
D. Tell the client not to worry about the numbers as long as they feel okay
Correct Answer: B
Rationale: CHWs do not interpret diagnostic tests or provide medical diagnoses (B). This is
outside the CHW scope of practice and requires clinical training. Options A, C, and D all involve
unauthorized practice or providing misleading information.
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Q3: A CHW is facilitating a diabetes support group in a community center. A participant asks the
CHW to check their blood sugar using a glucometer. What should the CHW do?
A. Refuse to help and tell the participant to see a doctor immediately
B. Demonstrate proper technique and assist the participant with self-monitoring if trained and
authorized by their program. [CORRECT]
C. Check the blood sugar and then adjust the participant's insulin dosage
D. Check the blood sugar and tell the participant whether their level is good or bad
Correct Answer: B
Rationale: Many CHW programs train workers to assist with self-monitoring activities like
blood glucose checks as part of self-management support (B). However, CHWs do not interpret
results for medical decision-making (D) or adjust medications (C).
Q4: Which of the following BEST describes the CHW role as a liaison between the community
and health systems?
A. Making medical decisions for clients who cannot communicate with doctors
B. Bridging cultural and linguistic gaps, facilitating communication, and helping navigate
systems while respecting client autonomy. [CORRECT]
C. Replacing the need for professional interpreters in clinical settings
D. Advocating for hospital policies that limit services to undocumented immigrants
Correct Answer: B
Rationale: The CHW liaison role focuses on bridging gaps through cultural brokerage,
improving communication, and system navigation while empowering clients to make their own
decisions (B). CHWs do not make medical decisions for clients (A) or replace professional
services (C).
Q5: A CHW is working as part of an interdisciplinary healthcare team. What is the PRIMARY
responsibility of the CHW in this team setting?
A. To perform clinical procedures delegated by physicians
B. To represent the community perspective, provide culturally appropriate education, and support
care coordination. [CORRECT]
C. To supervise other team members' interactions with community clients
D. To handle all administrative paperwork for the team
Correct Answer: B
Rationale: CHWs bring unique community knowledge and cultural expertise to interdisciplinary
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teams, focusing on education, outreach, and care coordination support (B). CHWs do not
perform clinical procedures (A) or supervise clinical staff (C).
Q6: During a community needs assessment, a CHW identifies that many residents lack access to
fresh produce. What is the MOST appropriate CHW action?
A. Open a grocery store in the neighborhood
B. Research existing resources, connect residents to food assistance programs, and advocate for
policy changes to address food access. [CORRECT]
C. Tell residents they need to move to areas with better grocery stores
D. Distribute vitamin supplements to replace fresh produce
Correct Answer: B
Rationale: CHWs identify community needs and connect residents to resources while
advocating for systemic changes (B). Opening businesses (A) or telling people to relocate (C) are
not realistic CHW roles, and supplements (D) do not address the root cause.
Q7: A client offers a CHW a $50 gift card as a thank you for helping them navigate Medicaid
enrollment. What should the CHW do?
A. Accept the gift to avoid offending the client
B. Politely decline the gift and explain professional boundaries regarding gift acceptance.
[CORRECT]
C. Accept the gift but report it to the supervisor later
D. Ask the client for cash instead of a gift card
Correct Answer: B
Rationale: Accepting gifts can create dual relationships and conflicts of interest. CHWs should
maintain professional boundaries by politely declining and explaining agency policies (B).
Accepting gifts (A, C) or requesting alternatives (D) violates ethical standards.
Q8: Which activity is OUTSIDE the typical scope of practice for a Community Health Worker?
A. Providing culturally appropriate health education on chronic disease management
B. Conducting blood draws for laboratory testing. [CORRECT]
C. Assisting clients with appointment scheduling and transportation coordination
D. Collecting data for community health assessments
Correct Answer: B
Rationale: Blood draws require clinical licensure (phlebotomy certification) and are outside the
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CHW scope (B). Health education (A), care coordination (C), and data collection (D) are core
CHW functions.
Q9: A CHW is conducting outreach in a neighborhood with low COVID-19 vaccination rates.
What is the PRIMARY goal of this outreach activity?
A. To force community members to get vaccinated
B. To provide accurate information, address concerns, and connect interested individuals to
vaccination services. [CORRECT]
C. To judge people who choose not to vaccinate
D. To replace the role of public health nurses
Correct Answer: B
Rationale: CHW outreach focuses on education, relationship building, and connecting
community members to services while respecting autonomy (B). Coercion (A), judgment (C), or
replacing clinical roles (D) are inappropriate.
Q10: A CHW notices that a client's home environment has safety hazards that could impact their
asthma condition. What is the appropriate CHW response?
A. Ignore the hazards as they are not the CHW's responsibility
B. Document observations, educate the client about environmental triggers, and connect them to
housing resources if available. [CORRECT]
C. Immediately call child protective services without discussing with the client
D. Clean the home themselves to fix the hazards
Correct Answer: B
Rationale: CHWs address social determinants of health by identifying hazards, educating
clients, and making appropriate referrals while respecting client autonomy (B). Ignoring hazards
(A), making unilateral reports (C), or providing direct services outside scope (D) are
inappropriate.
Q11: When working with an interdisciplinary team, a CHW should share client information:
A. With any team member who asks for it
B. Only with team members who have a legitimate need to know for care coordination purposes,
with appropriate client consent. [CORRECT]
C. On social media to raise awareness about community health issues
D. With the client's family members without asking the client