QUESTIONS AND CORRECT ANSWERS
GRADED A+
◉ What role does the staffing function of human resource management
play within organizations?. Answer: Recruiting and selection of people
with the needed skills of jobs within the organization
◉ What are the types of employee compensation?. Answer: Direct and
indirect
◉ What is the role of performance appraisals?. Answer: Measure and
monitor employee performance
◉ How does HRM enhance human potential?. Answer: Through training
and development
◉ HRM's work on improving the workplace environment focuses what
two environments?. Answer: Physical and psychological
◉ What must management be aware of in order to maintain effective
work relationships?. Answer: Employee rights
,◉ What impact has globalization had on HR practices?. Answer: HR
policies need international applicability and be cognizant (and inclusive)
of other cultures
◉ What are the four implicit HR objectives?. Answer: Improve
productivity Improve quality of work life Ensure legal compliance
Foster ethical behavior
◉ How can HR managers make a significant contribution toward
productivity improvements?. Answer: Work organization-
processes/distribution organization of work design Work design-
contents, methods, and relationships among jobs
◉ How do organizations improve the quality of work life? How have
employees' attitudes regarding involvement with their work shifted?.
Answer: Greater involvement in work-enjoy more autonomy and chance
to have input
◉ Why is it important that HR mangers and personnel be familiar with
the laws and regulations?. Answer: Protect employees, protect
organizaiton, and avoid liability
◉ Define the term "moral philosophy.". Answer: Principles, rules, and
values people use when deciding what is right or wrong
, ◉ How can HR professionals create a culture where ethical behavior is
encouraged?. Answer: Create a positive work environment Hiring ethical
individuals Provide ethical training Labeling and modeling ethical
behavior Creating a well-defined code of ethics Establishing a open-door
policy Providing an employee assisntance program
◉ Define the term "business ethics.". Answer: Values and principles
used to decide whether the collective behavior of an organization's
members is appropriate
◉ What are the six major trends have been identified as influencing the
work environment?. Answer: Increased competition Costs and benefits
associated with HR utilization Productivity changes (changes in
technology, capital investment, economic changes, capital utilization,
outsourcing, and government policies
◉ Internal Environment: Define "culture" and identify who shapes an
organization's culture.. Answer: Organization's value system-identified
people's values and assumptions about their willingness to work, their
ethics, and the way they should be treated
◉ Internal Environment: Define technology.. Answer: Equipment and
knowledge used to produce goods and services