lOMoAR
700591
k k
cPSD| 11
TEST BANK For
k k k
Human Resources Management in Canada
k k k k
15th Canadian Edition by Gary Dessler
k k k k k
Chapters 1 - 17
k k k k
,lOMoAR
700591
k k
cPSD| 11
, lOMoAR
700591
k k
cPSD| 11
AnswerskarekatkthekendkofkeachkChapter
Chapterk1
MULTIPLEkCHOICE. Choosekthekonekalternativekthatkbestkcompleteskthekstatementkorkanswerskthekquestion.
1) Humankresourceskmanagementkreferskto:
A) thekmanagementkofkpeoplekinkorganizations.
B) conceptskandktechniqueskforkorganizingkworkkactivities.
C) allkmanagerialkactivities.
D) conceptskandktechniqueskusedkinkleadingkpeoplekatkwork.
E) managementktechniqueskforkcontrollingkpeoplekatkwork.
2) Thekknowledge,keducation,ktraining,kskills,kandkexpertisekofkakfirm'skworkerskiskknownkas:
A) physicalkcapital.
B) management'skphilosophy.
C) humankcapital.
D) productionkcapital.
E) culturalkdiversity.
3) Humankresourceskpracticeskthatksupportkstrategykinclude:
A) performancekmanagement.
B) productionkscheduling.
C) policieskandkprocedures.
D) staffingkpractices.
E) rewardskpractices.
4) AkcompanykutilizeskaksystemktokmeasurekthekimpactkofkHumankResourceskwhichkbalanceskmeasureskrelatingkt
okfinancialkresults,kcustomers,kinternalkbusinesskprocesseskandkhumankcapitalkmanagement.kThisksystemkiskknowskask
the:
A) HRIS.
B) balancedkstrategy.
C) HumankCapitalkIndex.
D) balancedkscorecard.
E) nonekofkthekabove.
5) Youkhavekbeenktaskedkwithkbuildingkemployeekengagementkatkthekfirmkyoukworkkfor.kStrategickhumankr
esourceskinitiativeskyoukwouldkconsiderkimplementingkinclude:
A) employeekrecognitionkprogramskandkmanagementkdevelopmentkprograms.
B) diversitykprograms.
C) employeekrecognitionkprograms.
D) employeekrelationskactivity.
E) jobkdesignkindicators.
6) HRkdepartmentkstaffkmemberskarektraditionallykinvolvedkinkkeykoperationalkresponsibilities.kWhichkofkthekf
ollowingkiskankoperationalkresponsibility?
A) settingkgoalskandkobjectives
B) collectingkmetrics
C) analyzingkmetrics
D) interpretingkhumankrightklaws
E) interpretingkhealthkandksafetyklegislation
, lOMoAR
700591
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cPSD| 11
7) Beingkcompletelykfamiliarkwithkemploymentklegislation,kHRkpolicieskandkprocedures,kcollectivekagreement
s,kandkthekoutcomekofkrecentkarbitrationkhearingskandkcourtkdecisionskiskmostkcloselykrelatedkwithkwhichkofkthekfollo
wingkHRkactivities?
A) servingkaskakconsultant
B) formulatingkpolicieskandkprocedures
C) offeringkadvice
D) providingkservices
E) servingkaskakchangekagent
8) Thekpracticekofkcontractingkwithkoutsidekvendorsktokhandlekspecifiedkfunctionskonkakpermanentkbasiskiskk
nownkas
A) hiringktemporarykemployees.
B) payrollkandkbenefitskadministration.
C) contractkadministration.
D) outsourcing.
E) labour-managementkrelations.
9) Thekcompany'skplankforkhowkitkwillkbalancekitskinternalkstrengthskandkweaknesseskwithkexternalko
pportunitieskandkthreatskinkorderktokmaintainkcompetitivekadvantagekiskknownkas
A) HRkstrategy.
B) strategy.
C) environmentalkscanning.
D) policieskandkprocedures.
E) nonekofkthekabove.
10) RitakiskthekHRkDirectorkofkakmanufacturingkcompany.kShekrecentlykundertookkresearchktokidentifykcompet
itorkcompensationkandkincentivekplans,kinformationkaboutkpendingklegislativekchangeskandkavailabilitykofktalentkink
theklabourkmarketkforkthekupcomingkstrategickplanningkmeeting.kRitakwaskconducting:
A) environmentalkscanning.
B) ankemployeekengagementksurvey.
C) ankexternalkmarketksurvey.
D) ankenvrionmentalkstudy.
E) ankexternalkopportunities/threatskstudy.
11) ThekHRkmanagerkofkSmithk&kYukcompanykwaskheavilykinvolvedkinkakdownsizingkexercisekofkthekcompany'sks
aleskforcekduektokankeconomickdownturn.kHekwaskalsokinvolvedkinkarrangingkforkoutplacementkserviceskandkemployee
kretentionkprogramskaskwellkaskrestructuringkofkthekbusinesskfollowingkthekdownsizing.kThiskiskankexamplekofkHR'skrol
ekin:
A) formulatingkstrategy.
B) operationalkactivities.
C) environmentalkscanning.
D) environmentalkscanningkandkexecutingkstrategy.
E) executingkstrategy.
12) Thekcorekvalues,kbeliefs,kandkassumptionskthatkarekwidelyksharedkbykmemberskofkankorganizationkarekknownka
s:
A) organizationalkclimate.
B) thekstrategickplan.
C) thekmissionkstatement.
D) organizationalkculture.
E) thekpervadingkatmosphere.
700591
k k
cPSD| 11
TEST BANK For
k k k
Human Resources Management in Canada
k k k k
15th Canadian Edition by Gary Dessler
k k k k k
Chapters 1 - 17
k k k k
,lOMoAR
700591
k k
cPSD| 11
, lOMoAR
700591
k k
cPSD| 11
AnswerskarekatkthekendkofkeachkChapter
Chapterk1
MULTIPLEkCHOICE. Choosekthekonekalternativekthatkbestkcompleteskthekstatementkorkanswerskthekquestion.
1) Humankresourceskmanagementkreferskto:
A) thekmanagementkofkpeoplekinkorganizations.
B) conceptskandktechniqueskforkorganizingkworkkactivities.
C) allkmanagerialkactivities.
D) conceptskandktechniqueskusedkinkleadingkpeoplekatkwork.
E) managementktechniqueskforkcontrollingkpeoplekatkwork.
2) Thekknowledge,keducation,ktraining,kskills,kandkexpertisekofkakfirm'skworkerskiskknownkas:
A) physicalkcapital.
B) management'skphilosophy.
C) humankcapital.
D) productionkcapital.
E) culturalkdiversity.
3) Humankresourceskpracticeskthatksupportkstrategykinclude:
A) performancekmanagement.
B) productionkscheduling.
C) policieskandkprocedures.
D) staffingkpractices.
E) rewardskpractices.
4) AkcompanykutilizeskaksystemktokmeasurekthekimpactkofkHumankResourceskwhichkbalanceskmeasureskrelatingkt
okfinancialkresults,kcustomers,kinternalkbusinesskprocesseskandkhumankcapitalkmanagement.kThisksystemkiskknowskask
the:
A) HRIS.
B) balancedkstrategy.
C) HumankCapitalkIndex.
D) balancedkscorecard.
E) nonekofkthekabove.
5) Youkhavekbeenktaskedkwithkbuildingkemployeekengagementkatkthekfirmkyoukworkkfor.kStrategickhumankr
esourceskinitiativeskyoukwouldkconsiderkimplementingkinclude:
A) employeekrecognitionkprogramskandkmanagementkdevelopmentkprograms.
B) diversitykprograms.
C) employeekrecognitionkprograms.
D) employeekrelationskactivity.
E) jobkdesignkindicators.
6) HRkdepartmentkstaffkmemberskarektraditionallykinvolvedkinkkeykoperationalkresponsibilities.kWhichkofkthekf
ollowingkiskankoperationalkresponsibility?
A) settingkgoalskandkobjectives
B) collectingkmetrics
C) analyzingkmetrics
D) interpretingkhumankrightklaws
E) interpretingkhealthkandksafetyklegislation
, lOMoAR
700591
k k
cPSD| 11
7) Beingkcompletelykfamiliarkwithkemploymentklegislation,kHRkpolicieskandkprocedures,kcollectivekagreement
s,kandkthekoutcomekofkrecentkarbitrationkhearingskandkcourtkdecisionskiskmostkcloselykrelatedkwithkwhichkofkthekfollo
wingkHRkactivities?
A) servingkaskakconsultant
B) formulatingkpolicieskandkprocedures
C) offeringkadvice
D) providingkservices
E) servingkaskakchangekagent
8) Thekpracticekofkcontractingkwithkoutsidekvendorsktokhandlekspecifiedkfunctionskonkakpermanentkbasiskiskk
nownkas
A) hiringktemporarykemployees.
B) payrollkandkbenefitskadministration.
C) contractkadministration.
D) outsourcing.
E) labour-managementkrelations.
9) Thekcompany'skplankforkhowkitkwillkbalancekitskinternalkstrengthskandkweaknesseskwithkexternalko
pportunitieskandkthreatskinkorderktokmaintainkcompetitivekadvantagekiskknownkas
A) HRkstrategy.
B) strategy.
C) environmentalkscanning.
D) policieskandkprocedures.
E) nonekofkthekabove.
10) RitakiskthekHRkDirectorkofkakmanufacturingkcompany.kShekrecentlykundertookkresearchktokidentifykcompet
itorkcompensationkandkincentivekplans,kinformationkaboutkpendingklegislativekchangeskandkavailabilitykofktalentkink
theklabourkmarketkforkthekupcomingkstrategickplanningkmeeting.kRitakwaskconducting:
A) environmentalkscanning.
B) ankemployeekengagementksurvey.
C) ankexternalkmarketksurvey.
D) ankenvrionmentalkstudy.
E) ankexternalkopportunities/threatskstudy.
11) ThekHRkmanagerkofkSmithk&kYukcompanykwaskheavilykinvolvedkinkakdownsizingkexercisekofkthekcompany'sks
aleskforcekduektokankeconomickdownturn.kHekwaskalsokinvolvedkinkarrangingkforkoutplacementkserviceskandkemployee
kretentionkprogramskaskwellkaskrestructuringkofkthekbusinesskfollowingkthekdownsizing.kThiskiskankexamplekofkHR'skrol
ekin:
A) formulatingkstrategy.
B) operationalkactivities.
C) environmentalkscanning.
D) environmentalkscanningkandkexecutingkstrategy.
E) executingkstrategy.
12) Thekcorekvalues,kbeliefs,kandkassumptionskthatkarekwidelyksharedkbykmemberskofkankorganizationkarekknownka
s:
A) organizationalkclimate.
B) thekstrategickplan.
C) thekmissionkstatement.
D) organizationalkculture.
E) thekpervadingkatmosphere.
