HUMAN SERVICES 321 FINAL EXAM
QUESTIONS AND ANSWERS GRADED A+
2026
The human services professional degree was first offered in what decade?
- 1950s
- 1970s
- 1940s
- 1960s - ANS 1960s
Of the following list, which role would a human service professional NOT assume?
- Evaluator
- Psychotherapist
- Broker
- Outreach worker - ANS Psychotherapist
Professional associations serve which of the following purposes?
- Publish newsletters and journals
- All of the answer choices
- Sponsor national and regional conferences
@COPYRIGHT 2026/2027 ALL RIGHTS RESERVED
1
,- Provide grants for field-related projects - ANS All of the answer choices
Which of the following associations is mainly for human services and related fields?
- NASW
- AHSA
- NOHS
- HSWA - ANS NOHS
Which characteristic has been mostly related to client change?
- Competence
- Relationship building
- Listening
- Genuineness - ANS Relationship building
An empathic person is one who:
- Has experienced the problem of another person.
- Has dealt with that kind of problem before.
- Has the ability to understand the inner world of another person.
- Has been certified as being empathic. - ANS Has the ability to understand the inner world of
another person.
People who are real and genuine:
- Always express their feelings.
- Are always empathic.
- Easily hide their feelings.
@COPYRIGHT 2026/2027 ALL RIGHTS RESERVED
2
,- Have congruent feelings, thoughts, and actions. - ANS Have congruent feelings, thoughts,
and actions.
The effective human services professional:
- Is open to change.
- Realizes that life is a continual, never-ending growth process.
- All of the answer choices
- Views life as affording opportunities for growth and transformation. - ANS All of the answer
choices
Countertransference is the client's projection of his or her unfinished psychological issues onto
the helper.
- True
- False - ANS False
As a testament to the understanding that human service professionals bring to their profession,
approximately 85% of the helpers have been in some form of counseling.
- True
- False - ANS True
Who dismissed the notion that evil spirits were responsible for emotional ills and suggested
what some today might consider modern ways of treating individuals with emotional problems?
- St. Thomas Aquinas
- Plato
- Aristotle
- Hippocrates - ANS Hippocrates
@COPYRIGHT 2026/2027 ALL RIGHTS RESERVED
3
, Which of the following were known as two of the first experimental psychologists?
- Freud and Rogers
- G. Stanley Hall and Wundt
- Galton and Wundt
- Wundt and Freud - ANS Galton and Wundt
Which is NOT true of the Poor Laws of 1601?
- They provided relief to the poor and were overseen by the Church.
- They were established under King Henry VIII in England.
- They created Charity Organization Societies and "friendly visitors" for the poor.
- They provided a model for social welfare programs in the United States. - ANS They created
Charity Organization Societies and "friendly visitors" for the poor.
One of the main differences between the settlement house movement and Charity Organization
Societies (COSs) was:
- COSs provided trained, licensed therapists; settlement houses provided volunteers.
- COSs were developed in the 19th century and settlement houses in the 20th century.
- COSs had volunteers that would enter poor districts and offer aid while the settlement house
movement had volunteers who would live with the poor.
- COSs provided counseling; the settlement house movement provided monetary aid. -
ANS COSs had volunteers that would enter poor districts and offer aid while the settlement
house movement had volunteers who would live with the poor.
Social casework:
- Was the initial brainchild of psychologist Virginia Satir.
@COPYRIGHT 2026/2027 ALL RIGHTS RESERVED
4
QUESTIONS AND ANSWERS GRADED A+
2026
The human services professional degree was first offered in what decade?
- 1950s
- 1970s
- 1940s
- 1960s - ANS 1960s
Of the following list, which role would a human service professional NOT assume?
- Evaluator
- Psychotherapist
- Broker
- Outreach worker - ANS Psychotherapist
Professional associations serve which of the following purposes?
- Publish newsletters and journals
- All of the answer choices
- Sponsor national and regional conferences
@COPYRIGHT 2026/2027 ALL RIGHTS RESERVED
1
,- Provide grants for field-related projects - ANS All of the answer choices
Which of the following associations is mainly for human services and related fields?
- NASW
- AHSA
- NOHS
- HSWA - ANS NOHS
Which characteristic has been mostly related to client change?
- Competence
- Relationship building
- Listening
- Genuineness - ANS Relationship building
An empathic person is one who:
- Has experienced the problem of another person.
- Has dealt with that kind of problem before.
- Has the ability to understand the inner world of another person.
- Has been certified as being empathic. - ANS Has the ability to understand the inner world of
another person.
People who are real and genuine:
- Always express their feelings.
- Are always empathic.
- Easily hide their feelings.
@COPYRIGHT 2026/2027 ALL RIGHTS RESERVED
2
,- Have congruent feelings, thoughts, and actions. - ANS Have congruent feelings, thoughts,
and actions.
The effective human services professional:
- Is open to change.
- Realizes that life is a continual, never-ending growth process.
- All of the answer choices
- Views life as affording opportunities for growth and transformation. - ANS All of the answer
choices
Countertransference is the client's projection of his or her unfinished psychological issues onto
the helper.
- True
- False - ANS False
As a testament to the understanding that human service professionals bring to their profession,
approximately 85% of the helpers have been in some form of counseling.
- True
- False - ANS True
Who dismissed the notion that evil spirits were responsible for emotional ills and suggested
what some today might consider modern ways of treating individuals with emotional problems?
- St. Thomas Aquinas
- Plato
- Aristotle
- Hippocrates - ANS Hippocrates
@COPYRIGHT 2026/2027 ALL RIGHTS RESERVED
3
, Which of the following were known as two of the first experimental psychologists?
- Freud and Rogers
- G. Stanley Hall and Wundt
- Galton and Wundt
- Wundt and Freud - ANS Galton and Wundt
Which is NOT true of the Poor Laws of 1601?
- They provided relief to the poor and were overseen by the Church.
- They were established under King Henry VIII in England.
- They created Charity Organization Societies and "friendly visitors" for the poor.
- They provided a model for social welfare programs in the United States. - ANS They created
Charity Organization Societies and "friendly visitors" for the poor.
One of the main differences between the settlement house movement and Charity Organization
Societies (COSs) was:
- COSs provided trained, licensed therapists; settlement houses provided volunteers.
- COSs were developed in the 19th century and settlement houses in the 20th century.
- COSs had volunteers that would enter poor districts and offer aid while the settlement house
movement had volunteers who would live with the poor.
- COSs provided counseling; the settlement house movement provided monetary aid. -
ANS COSs had volunteers that would enter poor districts and offer aid while the settlement
house movement had volunteers who would live with the poor.
Social casework:
- Was the initial brainchild of psychologist Virginia Satir.
@COPYRIGHT 2026/2027 ALL RIGHTS RESERVED
4
