C724 (Information Systems Management)
- WGU questions and answers 2026\2027
A+ Grade
Executive information system -
correct answer A system that facilitates and supports senior managerial decisions.
Data -
correct answer Unorganized data that lacks meaning.
Information -
correct answer Data that has been organized in a meaningful manner.
Information system -
correct answer An integrated network of components working together to convert data into useful
information; includes an input, a process, and an output; comprised of people, processes, machines, and
information technology.
Knowledge -
correct answer The practical application of information.
Data, Information, and Knowledge example -
correct answer Data: The number of people below the poverty line in the region is 50,000.
Information: The number of people below the poverty line increases between 2010 and 2018.
Knowledge: The number of people below the poverty line has increased due to stagnating wages and
cuts to social programs.
,Decision support system -
correct answer This system uses models and statistical analysis to help decision makers solve problems
Management information system (MIS) -
correct answer Provides timely and accurate information that enables managers to manage their
departments more efficiently; analyzes performance.
Transaction processing system -
correct answer information system used for processing patient admissions, employee time cards, and
purchase orders
Information management -
correct answer The management of organizational processes and systems; helps the organization
reduce costs and adds value to products; helps the organization make better managerial decisions;
stores and processes data.
Information technology -
correct answer The use of computer and telecommunications systems for storing, retrieving, and
sending information; comprised of hardware, software, data, and networks.
information technology management -
correct answer the management of hardware, software, data, networks, and people that facilitate
access to information and allow the organization to achieve business objectives.
Strategic information system -
correct answer provide tools used by an organization to accomplish specific tasks to gain competitive
advantage.
Social Networking and interpersonal skills. -
correct answer Enhances interpersonal and relationship-forming skills.
Porters 5 competitive forces -
correct answer Intensity competitive rivalry
,bargaining power of customers
bargaining power of suppliers
threat of new entrants
threat of substitutes
Network economics (network-based strategy) -
correct answer the cost of adding another business participant to a business venture is small, the
potential gain is great.
Business ecosystems -
correct answer Network of businesses involved in delivering a product through mutual cooperation.
Product differentiation (business strategy) -
correct answer offering a higher quality product to differentiate from others in the market
growth (business strategy) -
correct answer adding new products or new enhancements to existing products
Enterprise Resource Planning (ERP) -
correct answer Involves utilizing computer technology to link various aspects of a business; a very
complex resource planning system that spans the entire business; companies often have difficulty
implementing the system.
Customer Relationship Management (CRM) -
correct answer Allows for personalized communication to customers.
Knowledge Management (KM) -
correct answer These systems provide tools to help manage organizational knowledge and create value
to meet business requirements and strategic goals.
chief executive officer (CEO) -
correct answer also called president or managing director, is responsible for the success or failure of the
company, creating the company culture, selecting the senior management team, setting strategy and
vision, and selecting projects to fund.
, chief operations officer (COO) -
correct answer is the director of operations, responsible for the oversight of internal operations on a
day-to-day basis and for monitoring production quotas
chief financial officer (CFO) -
correct answer manages the company's cash flow and evaluates and communicates financial risks.
chief information officer (CIO) -
correct answer a business leader who analyzes internal business processes such as payroll and billing,
reshapes the physical infrastructure and network purchases to meet business goals, and leads the
workforce to implement critical IT internal projects; responsible for information systems strategic
thinking and planning.
chief technology officer (CTO) -
correct answer has ultimate responsibility for all technology implementation, maintaining technology
compliance regulations, and identifying technology risks for the company.
chief security officer (CSO) -
correct answer is the highest level executive concerned with the overall security functions and policies
of a business.
Systems Analyst -
correct answer A change agent who uses design and analysis techniques to solve organizational
problems using information technology; they report about system development and keep others
informed; should understand overall business processes; focuses on analysis, design, and
implementation
Information Security Analyst -
correct answer Their goal is to ensure that data and systems are secure to prevent breaches.
Information Security -
correct answer The concept of protecting valuable information assets.
- WGU questions and answers 2026\2027
A+ Grade
Executive information system -
correct answer A system that facilitates and supports senior managerial decisions.
Data -
correct answer Unorganized data that lacks meaning.
Information -
correct answer Data that has been organized in a meaningful manner.
Information system -
correct answer An integrated network of components working together to convert data into useful
information; includes an input, a process, and an output; comprised of people, processes, machines, and
information technology.
Knowledge -
correct answer The practical application of information.
Data, Information, and Knowledge example -
correct answer Data: The number of people below the poverty line in the region is 50,000.
Information: The number of people below the poverty line increases between 2010 and 2018.
Knowledge: The number of people below the poverty line has increased due to stagnating wages and
cuts to social programs.
,Decision support system -
correct answer This system uses models and statistical analysis to help decision makers solve problems
Management information system (MIS) -
correct answer Provides timely and accurate information that enables managers to manage their
departments more efficiently; analyzes performance.
Transaction processing system -
correct answer information system used for processing patient admissions, employee time cards, and
purchase orders
Information management -
correct answer The management of organizational processes and systems; helps the organization
reduce costs and adds value to products; helps the organization make better managerial decisions;
stores and processes data.
Information technology -
correct answer The use of computer and telecommunications systems for storing, retrieving, and
sending information; comprised of hardware, software, data, and networks.
information technology management -
correct answer the management of hardware, software, data, networks, and people that facilitate
access to information and allow the organization to achieve business objectives.
Strategic information system -
correct answer provide tools used by an organization to accomplish specific tasks to gain competitive
advantage.
Social Networking and interpersonal skills. -
correct answer Enhances interpersonal and relationship-forming skills.
Porters 5 competitive forces -
correct answer Intensity competitive rivalry
,bargaining power of customers
bargaining power of suppliers
threat of new entrants
threat of substitutes
Network economics (network-based strategy) -
correct answer the cost of adding another business participant to a business venture is small, the
potential gain is great.
Business ecosystems -
correct answer Network of businesses involved in delivering a product through mutual cooperation.
Product differentiation (business strategy) -
correct answer offering a higher quality product to differentiate from others in the market
growth (business strategy) -
correct answer adding new products or new enhancements to existing products
Enterprise Resource Planning (ERP) -
correct answer Involves utilizing computer technology to link various aspects of a business; a very
complex resource planning system that spans the entire business; companies often have difficulty
implementing the system.
Customer Relationship Management (CRM) -
correct answer Allows for personalized communication to customers.
Knowledge Management (KM) -
correct answer These systems provide tools to help manage organizational knowledge and create value
to meet business requirements and strategic goals.
chief executive officer (CEO) -
correct answer also called president or managing director, is responsible for the success or failure of the
company, creating the company culture, selecting the senior management team, setting strategy and
vision, and selecting projects to fund.
, chief operations officer (COO) -
correct answer is the director of operations, responsible for the oversight of internal operations on a
day-to-day basis and for monitoring production quotas
chief financial officer (CFO) -
correct answer manages the company's cash flow and evaluates and communicates financial risks.
chief information officer (CIO) -
correct answer a business leader who analyzes internal business processes such as payroll and billing,
reshapes the physical infrastructure and network purchases to meet business goals, and leads the
workforce to implement critical IT internal projects; responsible for information systems strategic
thinking and planning.
chief technology officer (CTO) -
correct answer has ultimate responsibility for all technology implementation, maintaining technology
compliance regulations, and identifying technology risks for the company.
chief security officer (CSO) -
correct answer is the highest level executive concerned with the overall security functions and policies
of a business.
Systems Analyst -
correct answer A change agent who uses design and analysis techniques to solve organizational
problems using information technology; they report about system development and keep others
informed; should understand overall business processes; focuses on analysis, design, and
implementation
Information Security Analyst -
correct answer Their goal is to ensure that data and systems are secure to prevent breaches.
Information Security -
correct answer The concept of protecting valuable information assets.
