OHIO HOME IMPROVEMENT CONTRACTOR
767 CERTIFICATION EXAM SCRIPT 2026
◉ What is not 'home improvement'? Answer: Examples include:
construction of a new home or building; the sale of goods or
materials where the seller neither arranges nor participates in the
installation or application; work performed on a residence owned or
controlled by the state or municipality; painting or decoration when
no other home improvement services are provided.
◉ Contractor. Answer: Anyone who owns, operates, maintains,
conducts, controls, or transacts a home improvement business, or
solicits a home improvement contract.
◉ Home improvement contract. Answer: An agreement between a
contractor and an owner or tenant for performance of a home
improvement, including all labor, services, and materials to be
furnished and performed.
◉ Who must have a DCWP license?. Answer: Any person who
solicits, canvasses, sells, performs, or obtains a home improvement
contract as a contractor.
◉ Who does not require a DCWP license?. Answer: An individual
employee working for the contractor, a person performing a home
,improvement job less than $200, plumbers and electricians acting
within their licensed craft, architects and engineers acting
exclusively within their scope.
◉ Local Law 31 of 2020. Answer: Repealed the licensing
requirement for Home Improvement Salespersons, effective August
9, 2020.
◉ DCWP. Answer: Department of Consumer and Worker Protection.
◉ DOB. Answer: Department of Buildings.
◉ DOT. Answer: Department of Transportation.
◉ Consumer Protection Law. Answer: A law that licensees must
comply with, alongside all relevant laws and rules.
◉ Installation examples of home improvement. Answer: Includes
installation of central heating/air conditioning, central vacuum
cleaning systems, storm windows, awnings, and communication
systems.
,◉ Home Improvement Salespersons. Answer: Individuals who solicit
or negotiate contracts on behalf of contractors, no longer licensed by
DCWP as of August 9, 2020.
◉ Home Improvement Contractor license. Answer: A license that
must be posted by contractors.
◉ Qualifying home improvement work. Answer: Work that requires
a contractor's license and passing an examination by DCWP.
◉ Examination purpose. Answer: To test understanding of the law
related to home improvement.
◉ Relevant laws and rules. Answer: Laws and rules that licensees
must know and comply with, accessible at nyc.gov/BusinessToolbox.
◉ General Industry and Business Knowledge. Answer: One of the
topics covered in the home improvement examination.
◉ Advertising and Selling Practices. Answer: Another topic covered
in the home improvement examination.
◉ Contracts and Cancellations. Answer: One of the subjects tested in
the home improvement examination.
, ◉ The Basics of the City's Home Improvement Business Law.
Answer: The foundational knowledge required for the home
improvement examination.
◉ Home improvement business. Answer: A business that engages in
home improvement activities, requiring a contractor's license.
◉ Home improvement job under $200. Answer: A job that does not
require a DCWP license.
◉ Architects and engineers. Answer: Professionals who do not
require a DCWP license when acting within their scope.
◉ Home improvement work. Answer: Includes various activities
related to improving residential properties.
◉ License Posting Requirement. Answer: You must post your license
in your office where all consumers can see it or show it to
consumers upon request.
◉ Notification of Business Changes. Answer: At least 10 days before
a change to your business trade name or address, you must notify
DCWP.
767 CERTIFICATION EXAM SCRIPT 2026
◉ What is not 'home improvement'? Answer: Examples include:
construction of a new home or building; the sale of goods or
materials where the seller neither arranges nor participates in the
installation or application; work performed on a residence owned or
controlled by the state or municipality; painting or decoration when
no other home improvement services are provided.
◉ Contractor. Answer: Anyone who owns, operates, maintains,
conducts, controls, or transacts a home improvement business, or
solicits a home improvement contract.
◉ Home improvement contract. Answer: An agreement between a
contractor and an owner or tenant for performance of a home
improvement, including all labor, services, and materials to be
furnished and performed.
◉ Who must have a DCWP license?. Answer: Any person who
solicits, canvasses, sells, performs, or obtains a home improvement
contract as a contractor.
◉ Who does not require a DCWP license?. Answer: An individual
employee working for the contractor, a person performing a home
,improvement job less than $200, plumbers and electricians acting
within their licensed craft, architects and engineers acting
exclusively within their scope.
◉ Local Law 31 of 2020. Answer: Repealed the licensing
requirement for Home Improvement Salespersons, effective August
9, 2020.
◉ DCWP. Answer: Department of Consumer and Worker Protection.
◉ DOB. Answer: Department of Buildings.
◉ DOT. Answer: Department of Transportation.
◉ Consumer Protection Law. Answer: A law that licensees must
comply with, alongside all relevant laws and rules.
◉ Installation examples of home improvement. Answer: Includes
installation of central heating/air conditioning, central vacuum
cleaning systems, storm windows, awnings, and communication
systems.
,◉ Home Improvement Salespersons. Answer: Individuals who solicit
or negotiate contracts on behalf of contractors, no longer licensed by
DCWP as of August 9, 2020.
◉ Home Improvement Contractor license. Answer: A license that
must be posted by contractors.
◉ Qualifying home improvement work. Answer: Work that requires
a contractor's license and passing an examination by DCWP.
◉ Examination purpose. Answer: To test understanding of the law
related to home improvement.
◉ Relevant laws and rules. Answer: Laws and rules that licensees
must know and comply with, accessible at nyc.gov/BusinessToolbox.
◉ General Industry and Business Knowledge. Answer: One of the
topics covered in the home improvement examination.
◉ Advertising and Selling Practices. Answer: Another topic covered
in the home improvement examination.
◉ Contracts and Cancellations. Answer: One of the subjects tested in
the home improvement examination.
, ◉ The Basics of the City's Home Improvement Business Law.
Answer: The foundational knowledge required for the home
improvement examination.
◉ Home improvement business. Answer: A business that engages in
home improvement activities, requiring a contractor's license.
◉ Home improvement job under $200. Answer: A job that does not
require a DCWP license.
◉ Architects and engineers. Answer: Professionals who do not
require a DCWP license when acting within their scope.
◉ Home improvement work. Answer: Includes various activities
related to improving residential properties.
◉ License Posting Requirement. Answer: You must post your license
in your office where all consumers can see it or show it to
consumers upon request.
◉ Notification of Business Changes. Answer: At least 10 days before
a change to your business trade name or address, you must notify
DCWP.
