UPDATED TWO VERSIONS WITH ACCURATE
ANSWERS AND STUDY MATERIAL
◉ True or False: Final repair costs may not exceed the estimate by
more than 10 per cent. Answer: True
◉ List five pieces of information that must be on all repair invoices.
Answer: * The name of the consumer
* The name of the repairer (and if different, the name under which
the repairer carries on business)
* The business address, telephone number, email address and fax
number of the repairer
* The make, model, vehicle identification number (VIN) and licence
number of the vehicle
* The date the consumer authorized the work and repairs
◉ If a repair involves the installation of new or reconditioned parts,
which of the following statements is most correct? Answer: The
minimum warranty on repairs is 90 days or 5,000 km
◉ Choose the most correct answer.