UHC Ethics and Compliance Test with Questions and Answers

UHC Ethics and Compliance Test with Questions and Answers John has Power of Attorney to act on behalf of his mother. What does that mean when it comes to his mother enrolling in a Medicare Advantage Plan? A) John may sign the Enrollment Application and must be able to provide documentation upon request by the plan that indicates his authority under state law to enroll his mother B) John may sign the Enrollment Application, but does not need to provide documentation to support his claim of authority upon request by the plan C) John may sign the Enrollment Application and must submit documentation that indicates his authority under state law to enroll his mother with the application D) John may attend a idual marketing appointment with his mother, but has no authority to sign the Enrollment Application ANSWER A) John may sign the Enrollment Application and must be able to provide documentation upon request by the plan that indicates his authority under state law to enroll hi mother When can telephonic contact with a Medicare eligible consumer be made? A) When the consumer consented to be contacted for sales activities, subsequent telephonic contact has not yet occurred, and the permission has not yet expired. B) When confirming receipt of mailed information C) When a member has voluntary disenrolled from a plan ANSWER A) When the consumer consented to be contacted for sales Who has the authority to sign an Enrollment Application? A) The consumer or the consumer's authorized legal rep (e.g. Power of Attorney) B) The consumer or any individual authorized by the consumer C) The consumer, the consumer's spouse, or the consumer's adult child