Salesforce Admin 201 UPDATED ACTUAL Questions and
CORRECT Answers
Ursa Major Solar's administrator created a new account C. The record type is deactivated.
record type, but when marketing users are creating new D. The record type is disabled on the marketing user profile.
account records, they are unable to choose the new
record type. What are two potential causes of this issue? Record types need to be active in order for users to access them.
Choose 2 options.
Record types need to be assigned to a profile.
A. The record type is disassociated from the page layout.
B. The record type default setting is disabled.
C. The record type is deactivated.
D. The record type is disabled on the marketing user
profile.
To improve their customer service, Cloudy Computing Screen Flow
would like to use Salesforce to guide their support reps
as they collect the details of an issue from a customer.
They would like support reps to automatically see the
fields they need to complete and guidance on what to
ask the customer. What would you recommend?
-Web Form
-Process Builder Screens
-Screen Flow
-Autolaunched Flow
-Form Flow
Your company's financial year starts in February and ends Use the standard fiscal year
in January. As the Administrator, what must be done to
make sure this is reflected in Salesforce? (Choose 2) Select the fiscal year start month
-Use the standard fiscal year
-Create a custom fiscal year
-Select the fiscal year start month
-Select the fiscal year end month
-Create custom periods
,Cloudy Computing, a US based company, have recently Recommend the French users change their default language in Personal Settings
opened a small European office in France. The European
team is requesting that their language should be French.
To ensure all users have the correct language, what
should the Administrator suggest?
-Change the default language to French via the Company
Information page in Setup
-Change the default language to French via the Org
Settings page in Setup
-Change each user's default language for them in User
Settings
-Recommend the French users change their default
language in Personal Settings
Fields can be set to not-visible or read-only based on Profile
which of the following?
-User License
-Feature License
-Role
-Profile
What should the Administrator recommend if a user The user can reset their own password by clicking 'Forgot Password' on the login
forgets their password and needs it reset? The user is not page
locked out and the company does not use single sign on.
-The Administrator can unfreeze the user
-The user can reset their own password by clicking
'Forgot Password' on the login page
-The Administrator can unlock the user
-The Administrator can reset the user's password from the
user record using 'Change Password'
The standard values for forecast categories are: Pipeline, Best Case, Commit, Omitted, Closed
-Pipeline, Best Case, Commit, Omitted, Closed
-Pipeline, Best Case, Commit, Omitted, Won, Lost
-Prospect, Best Case, Commit, Omitted, Closed
-Pipeline, Best Case, Confirmed, Omitted, Closed
, Cloudy Computing generates Leads from various sources Record Types
such as web-to-lead, inbound sales calls and Lead Processes
telemarketing. Leads should follow a qualification Lead Status Picklist Field
process that is dependent on where the Lead originated.
How can this be achieved in Salesforce? (Choose 3)
-Page Layouts
-Record Types
-Lead Processes
-Lead Status Picklist Field
-Custom Picklist Field
Cloudy Computing would like to perform a backup of all Data Export Service
internal systems every week. What feature could be used
to ensure that Salesforce is backed up every week?
-Schedule Data Loader
-Data Export Service
-Import Wizard
-Export Wizard
Which of the following fields CANNOT be a controlling Custom Multi-Select Picklist
field for Dependent Picklists?
-Standard Picklist
-Custom Picklist
-Custom Multi-Select Picklist
-Standard Checkbox
-Custom Checkbox
The VP of Sales at Cloudy Computing should be notified Create an Approval Process with an entry criteria on the Discount % field on the
and approve every Opportunity with a discount greater Opportunity
than 30%. As the Administrator, what solution should you
recommend?
-Send an email alert to the VP of Sales using Workflow
-Use Process Builder to create an approval record and
assign to the VP of Sales
-Create an Approval Process with an entry criteria on the
Discount % field on the Opportunity
-Create an Approval Process with an entry criteria on the
Amount field on the Opportunity
What is NOT a type of Macro? Invokable Macro
-Invokable Macro
-Regular Macro
-Irreversible Macro
-Bulk Macro
CORRECT Answers
Ursa Major Solar's administrator created a new account C. The record type is deactivated.
record type, but when marketing users are creating new D. The record type is disabled on the marketing user profile.
account records, they are unable to choose the new
record type. What are two potential causes of this issue? Record types need to be active in order for users to access them.
Choose 2 options.
Record types need to be assigned to a profile.
A. The record type is disassociated from the page layout.
B. The record type default setting is disabled.
C. The record type is deactivated.
D. The record type is disabled on the marketing user
profile.
To improve their customer service, Cloudy Computing Screen Flow
would like to use Salesforce to guide their support reps
as they collect the details of an issue from a customer.
They would like support reps to automatically see the
fields they need to complete and guidance on what to
ask the customer. What would you recommend?
-Web Form
-Process Builder Screens
-Screen Flow
-Autolaunched Flow
-Form Flow
Your company's financial year starts in February and ends Use the standard fiscal year
in January. As the Administrator, what must be done to
make sure this is reflected in Salesforce? (Choose 2) Select the fiscal year start month
-Use the standard fiscal year
-Create a custom fiscal year
-Select the fiscal year start month
-Select the fiscal year end month
-Create custom periods
,Cloudy Computing, a US based company, have recently Recommend the French users change their default language in Personal Settings
opened a small European office in France. The European
team is requesting that their language should be French.
To ensure all users have the correct language, what
should the Administrator suggest?
-Change the default language to French via the Company
Information page in Setup
-Change the default language to French via the Org
Settings page in Setup
-Change each user's default language for them in User
Settings
-Recommend the French users change their default
language in Personal Settings
Fields can be set to not-visible or read-only based on Profile
which of the following?
-User License
-Feature License
-Role
-Profile
What should the Administrator recommend if a user The user can reset their own password by clicking 'Forgot Password' on the login
forgets their password and needs it reset? The user is not page
locked out and the company does not use single sign on.
-The Administrator can unfreeze the user
-The user can reset their own password by clicking
'Forgot Password' on the login page
-The Administrator can unlock the user
-The Administrator can reset the user's password from the
user record using 'Change Password'
The standard values for forecast categories are: Pipeline, Best Case, Commit, Omitted, Closed
-Pipeline, Best Case, Commit, Omitted, Closed
-Pipeline, Best Case, Commit, Omitted, Won, Lost
-Prospect, Best Case, Commit, Omitted, Closed
-Pipeline, Best Case, Confirmed, Omitted, Closed
, Cloudy Computing generates Leads from various sources Record Types
such as web-to-lead, inbound sales calls and Lead Processes
telemarketing. Leads should follow a qualification Lead Status Picklist Field
process that is dependent on where the Lead originated.
How can this be achieved in Salesforce? (Choose 3)
-Page Layouts
-Record Types
-Lead Processes
-Lead Status Picklist Field
-Custom Picklist Field
Cloudy Computing would like to perform a backup of all Data Export Service
internal systems every week. What feature could be used
to ensure that Salesforce is backed up every week?
-Schedule Data Loader
-Data Export Service
-Import Wizard
-Export Wizard
Which of the following fields CANNOT be a controlling Custom Multi-Select Picklist
field for Dependent Picklists?
-Standard Picklist
-Custom Picklist
-Custom Multi-Select Picklist
-Standard Checkbox
-Custom Checkbox
The VP of Sales at Cloudy Computing should be notified Create an Approval Process with an entry criteria on the Discount % field on the
and approve every Opportunity with a discount greater Opportunity
than 30%. As the Administrator, what solution should you
recommend?
-Send an email alert to the VP of Sales using Workflow
-Use Process Builder to create an approval record and
assign to the VP of Sales
-Create an Approval Process with an entry criteria on the
Discount % field on the Opportunity
-Create an Approval Process with an entry criteria on the
Amount field on the Opportunity
What is NOT a type of Macro? Invokable Macro
-Invokable Macro
-Regular Macro
-Irreversible Macro
-Bulk Macro
