STUDENT FULLNAMES : MARCUS PHILIPS
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STUDENT NUMBER : 01234567
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MODULE CODE : MNG4801
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ASSIGNMENT NUMBER : 01
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YEAR : 2026
PASS +
, TABLE OF CONTENTS
Introduction .................................................................................................................................................. 2
Question 1: Declaration .............................................................................................................................. 2
Question 2: Multiple-Choice ...................................................................................................................... 3
Question 3: Critically evaluate how complexity theory (Louw & Venter, 2024:14) can be applied
to understand the strategic direction of Bean There Coffee Company. Using theory on the four
perspectives of the balanced scorecard as a strategic management tool (Louw & Venter,
2024:95), advise the organization how they can navigate and leverage this complexity to
sustain a competitive advantage. ............................................................................................................. 3
Question 4: Critically analyze Bean There’s stakeholder approach by mapping out the
stakeholders’ interests in the company. Begin your analysis by defining the term ‘stakeholder’.
In addition, categorize Bean There’s stakeholders, evident in the case study, into the four
quadrants according to interest and power (Figure 2.1). As part of your discussion advise how
management can respond to each category. ......................................................................................... 6
Question 5: Critically discuss the value of integrating mechanisms for Bean There’s strategic
decision-making by focusing your discussion on people as integrating mechanisms. In
addition, discuss Jonathan Robinson’s role in creating a culture of innovation based on the
three observations on how the leader can foster strategic innovation. ............................................ 8
Question 6 – Reflection questions............................................................................................... 11
Conclusion ............................................................................................................................................... 11
References............................................................................................................................................... 12
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