AFSRB Funeral Directing Exam Questions With
Correct Answers
What |is |the |primary |function |of |the |Regulatory |Board |established |under |the |Funeral |Services |
Act?
To |accept |and |exercise |powers |and |perform |duties |delegated |to |it |under |the |Act.
How |many |members |are |on |the |Regulatory |Board, |and |who |appoints |them?
Three |members |representing |public |interest |appointed |by |the |Minister. |and |Three |to |five |
members |representing |the |funeral |service |businesses |which |are |established |via |Industry |
Election |Committee
What |are |the |eligibility |criteria |for |public |interest |representatives |on |the |Board?
Must |be |residents |of |Alberta, |not |hold |a |license |under |the |Act, |and |have |no |interest |in |a |
funeral |services |business.
What |are |the |eligibility |criteria |for |funeral |business |representatives |on |the |Board?
resident |of |AB, |is/was |actively |engaged |in |the |daily |operations |of |a |funeral |business |or |
licensed |crematory
What |powers |does |the |Board |have |under |the |Funeral |Services |Act?
Regulation, |education, |licensing, |enforcement, |consumer |protection |and |resolution, |and |
monitoring |trends |and |regs, |overseeing |pre-need |fund |accounts, |oversee |a |claims |funds |to |pay
|for |losses/damage |caused |by |licensees, |provide |reports |to |minister
What |actions |can |the |Board |take |against |a |licensee?
Suspend |or |cancel |a |license, |refuse |to |issue |or |renew |a |license, |and |apply |administrative |
penalties.
What |is |required |for |a |person |to |apply |for |a |funeral |services |business |license?
They |must |apply |to |the |Director |and |meet |specific |requirements |set |out |- |proof |of |obtaining |
required |approvals, |name |of |business |manager, |additional |info, |fee |of |$500
What |is |also |required |for |a |person |who |is |applying |for |a |funeral |services |business |license |AND |
will |offer |pre-need |contracts
,an |agreement |between |the |applicant |and |authorized |trustee |for |the |establishment |of |a |special
|fund, |standard |form |of |the |pre-need |funeral |contract |to |be |used, |any |agreement |between |
applicant |and |insurance |company |for |which |the |applicant |is |a |solicitor |for |life |insurance |to |a |
purchaser |of |a |pre-need |for |the |purpose |of |funding |the |contract
What |are |the |two |options |for |taking |administration |fees |and |their |respective |amounts
taking |it |at |the |expiry |of |the |30-day |cancellation |period |prior |to |fund |transfer |- |can |be |up |to |
15% |of |the |total |contract |amount |or |taking |the |fee |when |it |is |either |cancelled |or |assigned |to |
another |business |0 |can |be |up |to |15% |of |the |principal |and |interest
What |is |the |maximum |administration |fee |that |may |be |charged |(2 |cases)
15% |of |the |total |cost |of |the |pre-need |contract |as |disclosed |in |the |contract |or |15% |of |the |
amount |held |in |trust |including |income |on |the |date |of |cancellation |or |assignment
What |constitutes |an |offense? |Any |person |who |___ |is |guilty |of |an |offense
contravenes |this |Act |or |regulations, |fails |to |comply |with |an |order |or |co-operate |with |someone
|enforcing |an |order |under |this |Act, |fails |to |comply |with |a |direction/delegation |of |the |Director, |
furnishes |false |info |or |misrepresents |anything |to |the |Director/their |delegate/inspector, |fails |to |
co-operate |with |the |Director/Delegate |of |Director/Inspector, |fails |to |comply |with |agreement |
terms |in |(19)
What |does |a |Funeral |Service |Business |License |authorize
Authorizes |a |licensee |to |enter |into |funeral |services |contracts |with |members |of |the |public |and |
if |specifically |stated |to |enter |into |pre-need |contracts |too
When |do |licenses |or |any |renewals |expire |following |their |issues
March |31st
What |happens |if |a |licensee |fails |to |comply |with |the |Funeral |Services |Act?
Their |license |may |be |canceled |or |suspended.
What |is |the |fee |for |applying |for |a |new |funeral |services |business |license?
$500.
What |must |a |funeral |services |business |do |to |enter |into |pre-need |funeral |service |contracts?
Hold |a |specific |license |that |states |authorization |for |pre-need |contracts. |Needs |a |separate |
business |license |for |each |location.
What |is |the |application |fee |for |a |dual |license |in |funeral |directing |and |embalming?
,$175 |plus |an |additional |$25 |if |the |combined |license |has |expired.
What |are |the |requirements |for |a |funeral |director's |license |application?
Application |to |Director |accompanied |by |name |of |business |manager |who |has |agreed |to |employ
|the |applicant, |list |of |all |business |locations |where |the |applicant |with |be |actively |engaged |in |
operations, |if |required |proof |of |passing |an |exam, |criminal |record |check, |proof |of |completion |
of |a |training |program, |any |additional |required |info, |fee |in |37 |($100 |+ |$25 |if |license |expired)
What |constitutes |an |unfair |practice |in |funeral |services |contracts? |(10 |of |them)
- |take |advantage |of |someone's |lack |of |knowledge |regarding |the |profession |or |contract |and |any
|relative |matter |they're |entering |into
- |to |enter |a |contract |when |it's |known/ought |to |be |known |there |are |insufficient |funds
- |state |that |certain |services |are |required |by |law |when |that's |not |true |- |to |carry |out |an |activity |
designated |in |regulations |as |an |unfair |practice
- |state |there |are |savings/financial |benefits |when |there |aren't |any |or |when |they |cannot |be |
supported |by |verifiable |data
- |oral |representations |regarding |rights |or |obligations |not |in |the |written |contract
- |to |abuse |trust |with |fear |or |exploit |to |enter |into |a |contract
- |use |unreasonable |pressure
- |use |foul |language
- |make |a |deceptive |or |misleading |statement |about |the |business
What |is |the |penalty |for |a |person |convicted |of |an |offense |under |the |Funeral |Services |Act?
A |fine |of |not |less |than |$500 |and |not |more |than |$100,000, |an |amount |= |3x |the |amount |
obtained |as |a |result, |or |imprisonment |for |up |to |2 |years.
Does |each |day |it |continues |constitute |a |separate |offence?
yes
Is |it |true |that |when |a |corporation |commits |and |offence |under |this |act, |every |princpal, |director,
|manager, |employee |or |agent |who |authorized |the
|contravention/failure/assented/acquisced/participated |in |it |is |guilty |of |an |offence?
yes, |True
What |does |it |mean |if |a |partner |in |a |partnership |is |convicted?
Each |partner |who |authorized |the |commission/assented/acquiesced |or |participated |is |guilty
What |is |the |purpose |of |a |claims |fund |established |by |the |Board?
To |pay |for |losses |or |damages |caused |by |licensees.
, What |is |required |for |a |funeral |services |business |to |maintain |confidentiality?
Members |and |employees |are |protected |from |liability |for |actions |done |in |good |faith.
What |happens |if |a |funeral |services |business |goes |out |of |business?
Employees |can |renew |their |expired |licenses |within |2 |years |of |the |business |ceasing |operations.
What |is |a |funeral |services |contract
an |agreement |relating |to |the |provisions |of |funeral |services |entered |into |by |a |licensee |and |a |
purchaser |of |funeral |services
The |Director |shall |be |notified |by |whomever |changes |employers |in |writing |of |the |change |of |
employment |within |____ |of |commencing |new |employment
7 |days
A |funeral |service |contract |shall
be |in |writing, |be |signed |by |the |purchaser |and |FD |or |pre-need |salesperson, |contain |a |detailed |
listing |of |all |goods |+ |services |to |be |provided |+ |the |cost |to |be |charged |to |the |purchaser |for |
each, |list |of |current |embalming |and |crematory |locations, |statement |of |cancellation |rights, |
statement |and |initial |from |purchaser |regarding |the |5 |year |cremation |disposition |period, |and |
whether |refrigeration |is |available
What |must |always |happen |with |a |funeral |service |contract
A |copy |of |the |signed |contract |shall |be |given |to |the |purchaser |immediately |after |signing
A |statement |of |cancellation |rights |shall |what?
be |in |the |form |of |Schedule |1, |show |the |heading |in |no |less |than |12-point |bold |type, |show |
paragraph |1 |in |12-point |type |and |show |the |remainder |of |the |statement |in |not |less |than |10-
point |type
What |must |be |included |in |a |pre-need |funeral |services |contract?
A |detailed |listing |of |goods |and |services, |costs, |and |cancellation |rights.
What |is |the |fee |for |renewing |a |funeral |services |business |license?
$150 |plus |$10 |for |each |contract |provided |in |the |preceding |year. |If |authorizing |pre-need |$200, |
employing |1+ |salesperson |or |$75, |not |employing |and |$50 |if |applicants |license |is |expired
What |must |a |funeral |services |business |disclose |to |the |purchaser |regarding |refrigeration?
Whether |refrigeration |is |available |at |the |service |location |and |alternative |refrigeration |options.
Correct Answers
What |is |the |primary |function |of |the |Regulatory |Board |established |under |the |Funeral |Services |
Act?
To |accept |and |exercise |powers |and |perform |duties |delegated |to |it |under |the |Act.
How |many |members |are |on |the |Regulatory |Board, |and |who |appoints |them?
Three |members |representing |public |interest |appointed |by |the |Minister. |and |Three |to |five |
members |representing |the |funeral |service |businesses |which |are |established |via |Industry |
Election |Committee
What |are |the |eligibility |criteria |for |public |interest |representatives |on |the |Board?
Must |be |residents |of |Alberta, |not |hold |a |license |under |the |Act, |and |have |no |interest |in |a |
funeral |services |business.
What |are |the |eligibility |criteria |for |funeral |business |representatives |on |the |Board?
resident |of |AB, |is/was |actively |engaged |in |the |daily |operations |of |a |funeral |business |or |
licensed |crematory
What |powers |does |the |Board |have |under |the |Funeral |Services |Act?
Regulation, |education, |licensing, |enforcement, |consumer |protection |and |resolution, |and |
monitoring |trends |and |regs, |overseeing |pre-need |fund |accounts, |oversee |a |claims |funds |to |pay
|for |losses/damage |caused |by |licensees, |provide |reports |to |minister
What |actions |can |the |Board |take |against |a |licensee?
Suspend |or |cancel |a |license, |refuse |to |issue |or |renew |a |license, |and |apply |administrative |
penalties.
What |is |required |for |a |person |to |apply |for |a |funeral |services |business |license?
They |must |apply |to |the |Director |and |meet |specific |requirements |set |out |- |proof |of |obtaining |
required |approvals, |name |of |business |manager, |additional |info, |fee |of |$500
What |is |also |required |for |a |person |who |is |applying |for |a |funeral |services |business |license |AND |
will |offer |pre-need |contracts
,an |agreement |between |the |applicant |and |authorized |trustee |for |the |establishment |of |a |special
|fund, |standard |form |of |the |pre-need |funeral |contract |to |be |used, |any |agreement |between |
applicant |and |insurance |company |for |which |the |applicant |is |a |solicitor |for |life |insurance |to |a |
purchaser |of |a |pre-need |for |the |purpose |of |funding |the |contract
What |are |the |two |options |for |taking |administration |fees |and |their |respective |amounts
taking |it |at |the |expiry |of |the |30-day |cancellation |period |prior |to |fund |transfer |- |can |be |up |to |
15% |of |the |total |contract |amount |or |taking |the |fee |when |it |is |either |cancelled |or |assigned |to |
another |business |0 |can |be |up |to |15% |of |the |principal |and |interest
What |is |the |maximum |administration |fee |that |may |be |charged |(2 |cases)
15% |of |the |total |cost |of |the |pre-need |contract |as |disclosed |in |the |contract |or |15% |of |the |
amount |held |in |trust |including |income |on |the |date |of |cancellation |or |assignment
What |constitutes |an |offense? |Any |person |who |___ |is |guilty |of |an |offense
contravenes |this |Act |or |regulations, |fails |to |comply |with |an |order |or |co-operate |with |someone
|enforcing |an |order |under |this |Act, |fails |to |comply |with |a |direction/delegation |of |the |Director, |
furnishes |false |info |or |misrepresents |anything |to |the |Director/their |delegate/inspector, |fails |to |
co-operate |with |the |Director/Delegate |of |Director/Inspector, |fails |to |comply |with |agreement |
terms |in |(19)
What |does |a |Funeral |Service |Business |License |authorize
Authorizes |a |licensee |to |enter |into |funeral |services |contracts |with |members |of |the |public |and |
if |specifically |stated |to |enter |into |pre-need |contracts |too
When |do |licenses |or |any |renewals |expire |following |their |issues
March |31st
What |happens |if |a |licensee |fails |to |comply |with |the |Funeral |Services |Act?
Their |license |may |be |canceled |or |suspended.
What |is |the |fee |for |applying |for |a |new |funeral |services |business |license?
$500.
What |must |a |funeral |services |business |do |to |enter |into |pre-need |funeral |service |contracts?
Hold |a |specific |license |that |states |authorization |for |pre-need |contracts. |Needs |a |separate |
business |license |for |each |location.
What |is |the |application |fee |for |a |dual |license |in |funeral |directing |and |embalming?
,$175 |plus |an |additional |$25 |if |the |combined |license |has |expired.
What |are |the |requirements |for |a |funeral |director's |license |application?
Application |to |Director |accompanied |by |name |of |business |manager |who |has |agreed |to |employ
|the |applicant, |list |of |all |business |locations |where |the |applicant |with |be |actively |engaged |in |
operations, |if |required |proof |of |passing |an |exam, |criminal |record |check, |proof |of |completion |
of |a |training |program, |any |additional |required |info, |fee |in |37 |($100 |+ |$25 |if |license |expired)
What |constitutes |an |unfair |practice |in |funeral |services |contracts? |(10 |of |them)
- |take |advantage |of |someone's |lack |of |knowledge |regarding |the |profession |or |contract |and |any
|relative |matter |they're |entering |into
- |to |enter |a |contract |when |it's |known/ought |to |be |known |there |are |insufficient |funds
- |state |that |certain |services |are |required |by |law |when |that's |not |true |- |to |carry |out |an |activity |
designated |in |regulations |as |an |unfair |practice
- |state |there |are |savings/financial |benefits |when |there |aren't |any |or |when |they |cannot |be |
supported |by |verifiable |data
- |oral |representations |regarding |rights |or |obligations |not |in |the |written |contract
- |to |abuse |trust |with |fear |or |exploit |to |enter |into |a |contract
- |use |unreasonable |pressure
- |use |foul |language
- |make |a |deceptive |or |misleading |statement |about |the |business
What |is |the |penalty |for |a |person |convicted |of |an |offense |under |the |Funeral |Services |Act?
A |fine |of |not |less |than |$500 |and |not |more |than |$100,000, |an |amount |= |3x |the |amount |
obtained |as |a |result, |or |imprisonment |for |up |to |2 |years.
Does |each |day |it |continues |constitute |a |separate |offence?
yes
Is |it |true |that |when |a |corporation |commits |and |offence |under |this |act, |every |princpal, |director,
|manager, |employee |or |agent |who |authorized |the
|contravention/failure/assented/acquisced/participated |in |it |is |guilty |of |an |offence?
yes, |True
What |does |it |mean |if |a |partner |in |a |partnership |is |convicted?
Each |partner |who |authorized |the |commission/assented/acquiesced |or |participated |is |guilty
What |is |the |purpose |of |a |claims |fund |established |by |the |Board?
To |pay |for |losses |or |damages |caused |by |licensees.
, What |is |required |for |a |funeral |services |business |to |maintain |confidentiality?
Members |and |employees |are |protected |from |liability |for |actions |done |in |good |faith.
What |happens |if |a |funeral |services |business |goes |out |of |business?
Employees |can |renew |their |expired |licenses |within |2 |years |of |the |business |ceasing |operations.
What |is |a |funeral |services |contract
an |agreement |relating |to |the |provisions |of |funeral |services |entered |into |by |a |licensee |and |a |
purchaser |of |funeral |services
The |Director |shall |be |notified |by |whomever |changes |employers |in |writing |of |the |change |of |
employment |within |____ |of |commencing |new |employment
7 |days
A |funeral |service |contract |shall
be |in |writing, |be |signed |by |the |purchaser |and |FD |or |pre-need |salesperson, |contain |a |detailed |
listing |of |all |goods |+ |services |to |be |provided |+ |the |cost |to |be |charged |to |the |purchaser |for |
each, |list |of |current |embalming |and |crematory |locations, |statement |of |cancellation |rights, |
statement |and |initial |from |purchaser |regarding |the |5 |year |cremation |disposition |period, |and |
whether |refrigeration |is |available
What |must |always |happen |with |a |funeral |service |contract
A |copy |of |the |signed |contract |shall |be |given |to |the |purchaser |immediately |after |signing
A |statement |of |cancellation |rights |shall |what?
be |in |the |form |of |Schedule |1, |show |the |heading |in |no |less |than |12-point |bold |type, |show |
paragraph |1 |in |12-point |type |and |show |the |remainder |of |the |statement |in |not |less |than |10-
point |type
What |must |be |included |in |a |pre-need |funeral |services |contract?
A |detailed |listing |of |goods |and |services, |costs, |and |cancellation |rights.
What |is |the |fee |for |renewing |a |funeral |services |business |license?
$150 |plus |$10 |for |each |contract |provided |in |the |preceding |year. |If |authorizing |pre-need |$200, |
employing |1+ |salesperson |or |$75, |not |employing |and |$50 |if |applicants |license |is |expired
What |must |a |funeral |services |business |disclose |to |the |purchaser |regarding |refrigeration?
Whether |refrigeration |is |available |at |the |service |location |and |alternative |refrigeration |options.
