Chapter 4 - 6 Quiz - Quality CNA Questions and Answers

Chapter 4 - 6 Quiz - Quality CNA Questions and Answers 1) What does Maslow's theory about needs say? A) All needs have the same priority. B) Lower level needs must be met before more advanced needs can be met. C) Each person has individual needs. D) A person's self-fulfillment needs must be met before other needs can be met. B) Lower level needs must be met before more advanced needs can be met. 2) Which of the following actions is an example of a nurse assistant meeting a person's self-esteem needs? A) The nurse assistant sees that the person is lonely and offers to play a card game with the person. B) A nurse assistant helps a person get ready to attend a group activity. C) A nurse assistant encourages a retired veteran to talk about the medals he received for his military service. D) A nurse assistant feeds a person who cannot feed himself. C) A nurse assistant encourages a retired veteran to talk about the medals he received for his military service. 3) Which of the following statements about spirituality is true? A) Spirituality is a belief in something greater than oneself that helps a person assign meaning and purpose to life. B) In order to support a person's spirituality, the nurse assistant must share the person's spiritual beliefs. C) How often a person attends religious services is a measure of a person's spirituality. D) Nurse assistants are not responsible for supporting the spiritual needs of the people in their care. A) Spirituality is a belief in something greater than oneself that helps a person assign meaning and purpose to life. 4) You are providing care for a preschool-age girl. Which action takes into account the girl's developmental stage? A) Allowing the child to handle your stethoscope before listening to her heart beat. B) Leaving the child alone in the bathroom to protect her privacy. C) Giving the child a pacifier to calm and soothe her. D) Telling the child "she won't feel a thing" while receiving an injection, to avoid upsetting her. A) Allowing the child to handle your stethoscope before listening to her heart beat. 5) According to Abraham Maslow, the five basic needs are: A) Physical, safety and security, social, self-esteem and self-fulfillment needs. B) Food, shelter, money, friendship and religion needs. C) Proper diet, exercise, sleep, self-awareness and social needs. D) Happiness, money, mental, social and physical needs. A) Physical, safety and security, social, self-esteem and self-fulfillment needs. 6) A resident of a nursing home speaks with pride about the large family she has raised and the accomplishments of her various children. Which need of this resident has been met? A) Her safety and security needs B) Her self-fulfillment needs C) Her social needs D) Her physical needs B) Her self-fulfillment needs 7) A nurse assistant observes that two residents at the nursing home have become romantically involved. The nurse assistant should: A) Tell the residents' family members so that they can intervene. B) Arrange to have one of the residents transferred to a different unit. C) Ensure privacy for the couple. D) Report the relationship to the nurse because it is inappropriate. C) Ensure privacy for the couple 8) Mrs. Goldstein's religion prevents her from eating certain foods on certain days. Today, Mrs. Goldstein's lunch tray contained foods that she is not allowed to eat. What should the nurse assistant do? A) Offer to obtain a replacement meal for Mrs. Goldstein right away. B) Tell Mrs. Goldstein that she does not have to eat the foods she is not allowed to have and encourage her to eat the other items on the tray. C) Avoid talking about religion and serve Mrs. Goldstein her meal without saying anything. D) Encourage Mrs. Goldstein to eat what she has been served because good nutrition is important to help her maintain her health. A) Offer to obtain a replacement meal for Mrs. Goldstein right away. 9) Mr. Truman is a 97 year old male that has entered the "old-old" stage of growth & development. Which statement about Mr. Truman is true? A) Mr. Truman's intellectual abilities will probably start to decline. B) One of Mr. Truman's developmental tasks will be to look back on his life and begin thinking about and planning for his own death. C) Mr. Truman no longer can make meaningful contributions to society. D) Mr. Truman should give up his desire to be independent and accept that he is old. B) One of Mr. Truman's developmental tasks will be to look back on his life and begin thinking about and planning for his own death. 10) Which of the following is a way that a nurse assistant can help a resident of a nursing home meet her self-esteem needs? A) Prepare a daily schedule for the resident. B) Allow the resident to break the facility rules from time to time. C) Bring the resident a special gift once a week. D) Talk with the resident about his life before he came to live at the nursing home. D) Talk with the resident about his life before he came to live at the nursing home. 11) The resident asks to have her minister visit. The nurse assistant should: A) Explain the visiting hours. B) Tell the resident's family. C) Report the request to the nurse. D) Check for a doctor's order. C) Report the request to the nurse. 12) What are the four elements that must be present for effective communication? A) Sender, message, receiver and confirmation B) Message, encoder, receive, and decoder C) Sender, transmitter, message and receiver D) Sender, transmitter, receiver and decoder A) Sender, message, receiver and confirmation 13) You report to the nurse that Mrs. Jones has expressed an interest in writing a living will. To ensure good communication, what should you do after giving the nurse this information? A) Ensure that the nurse received your message by seeking confirmation. B) Document the information in Mrs. Jones' medical record. C) Watch the nurse to make sure that she goes into Mrs. Jones' room right away to follow up on this request. D) Tell Mrs. Jones that if she does not hear from the nurse within the next few hours, she should let you know so you can follow up. A) Ensure that the nurse received your message by seeking confirmation. 14) Which of the following is an example of a subjective observation? A) Mr. Wohl is nauseous. B) Mr. O'Neill's toenails need to be trimmed. C) Mrs. Yardley's urine is dark yellow. D) Mrs. Portnoy was able to walk 3 feet further today than she was yesterday. A) Mr. Wohl is nauseous. 17) Which of the following is an example of an objective observation? A) The person feels dizzy. B) The person has a tingling sensation in his leg. C) The person has a cough. D) The person has a headache. C) The person has a cough. 18) Which one of the following is an example of an open-ended question? A) Was breakfast good this morning, Mr. Williams? B) Don't you like scrambled eggs, Mr. Williams? C) Aren't you hungry for breakfast this morning, Mr. Williams? D) How do you like your eggs prepared, Mr. Williams? D) How do you like your eggs prepared, Mr. Williams? 15) The occupational therapist is teaching Mrs. Ryan how to use assistive devices to feed herself. How can the nurse assistant support this teaching? A) By offering Mrs. Ryan a clothing protector to prevent her from getting food on her clothes as she learns to use the assistive device B) By encouraging Mrs. Ryan to switch to regular utensils halfway through the meal C) By using the assistive devices to feed Mrs. Ryan D) By watching Mrs. Ryan use the assistive devices and correcting her technique as needed D) By watching Mrs. Ryan use the assistive devices and correcting her technique as needed 16) Three documents that health care workers use to communicate about the people in their care are the: A) Observation sheet, flow sheet and nurse assistant's notes. B) Care plan, flow sheet and nursing notes. C) Admissions sheet, medication form and release sheet. D) Inventory form, doctor's recommendations and observation sheet. B) Care plan, flow sheet and nursing notes. 19) Which one of the following is an example of negative body language? A) Pulling up a chair and sitting down while a person talks to you B) Leaning toward the person as she talks to you C) Gently squeezing a person's hand as she talks to you D) Glancing frequently at your watch while a person talks to you D) Glancing frequently at your watch while a person talks to you 20) Which of the following is a good coping method you can use if you feel upset or frustrated when a person in your care does something undesirable? A) Tell the person that you are going to report his behavior to the nurse. B) Tell the person that you will no longer care for him. C) Talk to someone about what happened. D) Resign from your job. C) Talk to someone about what happened. 21) A resident throws his lunch on the floor and says, "This is garbage." How should the nurse assistant respond? A) The nurse assistant should say nothing and bring the person a replacement meal. B) The nurse assistant should report the person's behavior to his family so that they can manage the situation. C) The nurse assistant should try to find out why the person is angry. D) The nurse assistant should say "We don't throw food on the floor here" and call housekeeping to clean up the spilled food C) The nurse assistant should try to find out why the person is angry. 22) What are two regular times when you must report the care you give? A) When you give the person a bath and when you help the person to the activity room B) When you begin to provide care for a person and when you complete it C) When you report for your shift and before you leave your shift D) After lunch and before dinner C) When you report for your shift and before you leave your shift 23) The process of giving and receiving information is known as: A) Listening. B) Communication. C) Bargaining D) Documentation. B) Communication. 24) Which of the following is an example of verbal communication? A) Patting a chair to encourage a resident to sit beside you B) Frowning while receiving an assignment from the nurse C) Stepping back from an angry person and raising your hand to tell the person to "stop" D) Writing down a telephone message D) Writing down a telephone message 25) Which of the following statements about microbes is true? A) Microbes grow best in a dry, cold environment. B) Washing with soap and water kills microbes. C) All microbes are potentially harmful to humans. D) Microbes grow best in a moist, warm environment. D) Microbes grow best in a moist, warm environment. 26) All of the following statements about infections are true EXCEPT: A) The body's natural defense mechanisms that help to protect against infections include intact skin and mucous membranes and the coughing and sneezing reflexes. B) A vaccine exists that can protect against infection with the hepatitis B virus (HBV). C) People who are receiving health care are at high risk for infections. D) All infections can be treated with antibiotics. C) People who are receiving health care are at high risk for infections. 27) A nurse assistant is removing personal protective equipment (PPE). Which areas are NOT considered contaminated? A) The outside of the gloves B) The strings of the mask C) The outside front of the gown D) All of the above B) The strings of the mask 28) A nurse assistant has a cut on her hands. What should the nurse assistant do to lower her risk of infection? A) Wash the hands frequently. B) Apply antiseptic to the cut. C) Wear gloves when providing care. D) Call out sick from work until the cut is healed. C) Wear gloves when providing care. 29) A nurse assistant brings extra linens into a patient's room but does not put them on the bed. What should the nurse assistant do with the extra linens? A) Use them to make the bed of the patient in the next room. B) Leave them in the person's room until it is time to change the linens again C) Place them in the laundry hamper for laundering. D) Return them to the linen cart. C) Place them in the laundry hamper for laundering. 30) Which of the following are employers required to do to protect employees from on-the-job exposure to bloodborne pathogens? A) Provide personal protective equipment (PPE) for employee use. B) Screen all employees for tuberculosis exposure regularly. C) Require employees to sign a waiver that relieves the employer of responsibility if the employee develops a bloodborne illness. D) Fine employees who do not use personal protective equipment (PPE) properly. A) Provide personal protective equipment (PPE) for employee use. 31) Airborne droplet precautions are in effect for Mrs. Smith. What should the nurse assistant do? A) Wear a surgical mask while providing care for Mrs. Smith. B) Wash her hands frequently while providing care for Mrs. Smith. C) Wear a high-efficiency particulate air filter (HEPA) mask while providing care for Mrs. Smith. D) Avoid entering Mrs. Smith's room. C) Wear a high-efficiency particulate air filter (HEPA) mask while providing care for Mrs. Smith. 32) Providing tissues and a waste container for a person with a respiratory infection is an example of practicing: A) Droplet precautions B) Contact precautions C) Airborne precautions D) Respiratory hygiene and cough etiquette D) Respiratory hygiene and cough etiquette 33) Why is it important for health care workers to be vaccinated against the influenza virus? A) The influenza virus can affect the bones, brain, kidneys, and other organs. B) Health care workers who refuse the vaccination when their employer offers it are not eligible to get the vaccination later if they change their minds. C) The influenza virus can cause irreversible liver damage. D) When health care workers get vaccinated they break a link in the chain of infection, helping to protect the people in their care. D) When health care workers get vaccinated they break a link in the chain of infection, helping to protect the people in their care. 34) When should a nurse assistant practice Standard Precautions? A) With every person in his or her care B) When a person has signs of a contagious illness, such as vomiting, diarrhea, a runny nose or a fever C) When a person is known to be infected with HIV or HBV D) When isolation precautions are in effect A) With every person in his or her care 35) What is one time when a nurse assistant must wear a gown? A) When changing the linens on an occupied bed B) When there is a possibility that blood or body fluids will splash or spray C) When disinfecting an over-bed table D) When standard precautions are in effect B) When there is a possibility that blood or body fluids will splash or spray 36) What are transmission-based precautions? A) Precautions that are taken when a person's primary care provider suspects or confirms that the person has an infection. B) Precautions that are taken when a patient, resident or client is transferred from one health care facility to another C) Precautions that are taken with every patient, resident or client D) Precautions that are taken when a person has an infection caused by a blood borne pathogen A) Precautions that are taken when a person's primary care provider suspects or confirms that the person has an infection. 37) When should a nurse assistant wear protective eyewear? A) When assisting the nurse with advanced procedures, such as changing a wound dressing or inserting a urinary catheter B) When the possibility exists that something sharp could enter the eye C) When the possibility exists that blood or other body fluids could splash or spray into the eyes D) When it is necessary to see clearly C) When the possibility exists that blood or other body fluids could splash or spray into the eyes 38) When changing the bed linens, the nurse assistant should: A) Gather the soiled linens into a ball, containing the soiled areas on the inside. B) Shake out the clean linens before placing them on the bed. C) Place the soiled linens on the floor after removing them from the bed. D) All of the above A) Gather the soiled linens into a ball, containing the soiled areas on the inside. 39) Which of the following statements about infection control is NOT true? A) Pathogens can be brushed off linens and clothing. B) Pathogens can be spread through direct contact with body fluids. C) Pathogens can be spread through indirect contact with contaminated items, such as soiled linens. D) Pathogens can be transferred from a person's hands to another surface. A) Pathogens can be brushed off linens and clothing. 40) Which is NOT a method of preventing infection? A) Keeping a clean pair of gloves in your pocket at all times B) Keeping the people in your care clean C) Keeping the environment clean D) Keeping yourself clean A) Keeping a clean pair of gloves in your pocket at all times