ISA235 Final Exam Review Questions and Answers.
What describes a driver of the Information Age? correct answers All but 1 are correct ways
Which of the following is an example of a competitive strategy employed by a firm? correct
answers launching a unique product targeted at a section of consumers
Which of the following types of employees at Kroger will be likely to need data with the finest
granularity? correct answers The Oxford Store Manager
What improves business process efficiencies by simplifying or eliminating unnecessary steps?
correct answers Streamlining
What area of information security focuses on preventing identity theft? correct answers
Authentication and authorization
Constance Abramowitz manages the service department at Guido's Transmission Sales and
Service in Binghamton, New York. Which of the following is an example of information that
Constance would be using to successfully perform her job? correct answers On Saturday,
December 9, Guido's Transmission Service had many more walk-in customers during the
morning than during the afternoon hours.
Critical success factors are fundamentals deemed essential for successful business where
_________ measure the progress of those elements. correct answers Key performance indicators
Your boss wants to know the best-selling product from the previous quarter. This is an example
of which core driver of the information age? correct answers Information
A system is a/are ______________ that link to achieve a common purpose. Systems thinking is a
way of monitoring ________________. correct answers collection of parts, the system as a
whole
The goal of ______________ is to identify processes in which the firm can add value for the
customer and create a competitive advantage for itself, with a _______________ or cost
advantage. correct answers value chain analysis, product differentiation
What kind of decisions are made when you have a few established processes to help evaluate
potential solutions, but not enough to lead to a definite recommended decision? correct answers
Semi-structured decisions
A wholesaler(a company that purchases goods from manufacturers in bulk at a discount and sell
to retailers) should be most threatened by: correct answers Disintermediation
Dividends at Miami can reduce its costs using ebusiness to streamline its business processes.
Which of the following does not represent an example of Dividends reducing its costs through
ebusiness? correct answers Hiring more workers for the salad line
, Janet is a financial aid counselor at a local community college and she shares an office with her
three coworkers. Janet feels safe in her office environment and frequently leaves her username
and password on a sticky note next to her computer. Without realizing it Janet is creating the
potential for which type of information security breach to occur? correct answers Insiders to hack
into the college system
Susan wants to log into the HR system to enter her boss' time for the week. After she
successfully logs in, she clicks on the 'Time Entry' button and the system gives her an error
preventing her from adding a new time sheet for her boss. What concept below describes this
protection technique? correct answers Authorization
Which of the following are ways to maintain information security that a company should include
in their information security policies? correct answers All but 1 are correct ways
The most secure procedures combine which of the following authentication and authorization
techniques? correct answers All of these choices
John and Jenny have been saving for two years to take their six children on a vacation to
Disneyworld. They are surprised to find out that airline tickets are far more expensive than they
had anticipated. They decide to try to find cheaper tickets on Priceline.com where they are
allowed to set their own price they are willing to pay for the airline tickets. What form of
ebusiness model are John and Jenny using? correct answers C2B
The Module Story about the Internet/WWW described explosion of the number of users and
websites as part of Web 2.0. What caused this explosion? correct answers All but 1 of these
choices
Which of the following is a cost of downtime in addition to lost revenue? correct answers Loss in
financial performance, damage to reputation, legal expenses (all of the above)
Cameron owns SDS Pizza in town. Recently, Cameron has noticed several customer complaints
about charging errors. Cameron decides to investigate the errors in his business payment process
and finds that most of the inaccuracies occur during order taking. Cameron decides to implement
an electronic ordering system to help improve order efficiency and effectiveness. What method
did Cameron follow to solve his charging issues? correct answers Modeled the As-Is process,
fixed the errors, and then created the To-Be process
What technology does Dr M refer to as the Mother of all Disruptive Technology because of how
it has fundamentally changed the way business is done? correct answers The Internet
Absolute information security is achievable correct answers False
When disruptive technology is first introduced in the market, it tends to provide us with better,
faster, and cheaper products correct answers False
What describes a driver of the Information Age? correct answers All but 1 are correct ways
Which of the following is an example of a competitive strategy employed by a firm? correct
answers launching a unique product targeted at a section of consumers
Which of the following types of employees at Kroger will be likely to need data with the finest
granularity? correct answers The Oxford Store Manager
What improves business process efficiencies by simplifying or eliminating unnecessary steps?
correct answers Streamlining
What area of information security focuses on preventing identity theft? correct answers
Authentication and authorization
Constance Abramowitz manages the service department at Guido's Transmission Sales and
Service in Binghamton, New York. Which of the following is an example of information that
Constance would be using to successfully perform her job? correct answers On Saturday,
December 9, Guido's Transmission Service had many more walk-in customers during the
morning than during the afternoon hours.
Critical success factors are fundamentals deemed essential for successful business where
_________ measure the progress of those elements. correct answers Key performance indicators
Your boss wants to know the best-selling product from the previous quarter. This is an example
of which core driver of the information age? correct answers Information
A system is a/are ______________ that link to achieve a common purpose. Systems thinking is a
way of monitoring ________________. correct answers collection of parts, the system as a
whole
The goal of ______________ is to identify processes in which the firm can add value for the
customer and create a competitive advantage for itself, with a _______________ or cost
advantage. correct answers value chain analysis, product differentiation
What kind of decisions are made when you have a few established processes to help evaluate
potential solutions, but not enough to lead to a definite recommended decision? correct answers
Semi-structured decisions
A wholesaler(a company that purchases goods from manufacturers in bulk at a discount and sell
to retailers) should be most threatened by: correct answers Disintermediation
Dividends at Miami can reduce its costs using ebusiness to streamline its business processes.
Which of the following does not represent an example of Dividends reducing its costs through
ebusiness? correct answers Hiring more workers for the salad line
, Janet is a financial aid counselor at a local community college and she shares an office with her
three coworkers. Janet feels safe in her office environment and frequently leaves her username
and password on a sticky note next to her computer. Without realizing it Janet is creating the
potential for which type of information security breach to occur? correct answers Insiders to hack
into the college system
Susan wants to log into the HR system to enter her boss' time for the week. After she
successfully logs in, she clicks on the 'Time Entry' button and the system gives her an error
preventing her from adding a new time sheet for her boss. What concept below describes this
protection technique? correct answers Authorization
Which of the following are ways to maintain information security that a company should include
in their information security policies? correct answers All but 1 are correct ways
The most secure procedures combine which of the following authentication and authorization
techniques? correct answers All of these choices
John and Jenny have been saving for two years to take their six children on a vacation to
Disneyworld. They are surprised to find out that airline tickets are far more expensive than they
had anticipated. They decide to try to find cheaper tickets on Priceline.com where they are
allowed to set their own price they are willing to pay for the airline tickets. What form of
ebusiness model are John and Jenny using? correct answers C2B
The Module Story about the Internet/WWW described explosion of the number of users and
websites as part of Web 2.0. What caused this explosion? correct answers All but 1 of these
choices
Which of the following is a cost of downtime in addition to lost revenue? correct answers Loss in
financial performance, damage to reputation, legal expenses (all of the above)
Cameron owns SDS Pizza in town. Recently, Cameron has noticed several customer complaints
about charging errors. Cameron decides to investigate the errors in his business payment process
and finds that most of the inaccuracies occur during order taking. Cameron decides to implement
an electronic ordering system to help improve order efficiency and effectiveness. What method
did Cameron follow to solve his charging issues? correct answers Modeled the As-Is process,
fixed the errors, and then created the To-Be process
What technology does Dr M refer to as the Mother of all Disruptive Technology because of how
it has fundamentally changed the way business is done? correct answers The Internet
Absolute information security is achievable correct answers False
When disruptive technology is first introduced in the market, it tends to provide us with better,
faster, and cheaper products correct answers False
