Manual and Test Bank
Alan Swinkels
St. Edward’s University
Communicating in Small
Groups: Principles and
Practices
Thirteenth Edition
Steven A. Beebe
Texas State University
John T. Masterson
Texas Lutheran University
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,TEST BANK FOR
Communicating in Small Groups Principles and Practices, 13th
edition Steven A. Beebe John Masterson
Chapter 1-12
Table Of Contents
Chapter 1: Introducing Group Principles and Practices
Chapter 2: Understanding Small Group Communication Theory
Chapter 3: Facilitating Group Development
Chapter 4: Preparing to Collaborate
Chapter 5: Relating to Others in Groups
Chapter 6: Improving Group Climate
Chapter 7: Enhancing Communication Skills in Groups
Chapter 8: Managing Conflict
Chapter 9: Leading Groups
Chapter 10: Making Decisions and Solving Problems
Chapter 11: Using Problem-Solving Techniques
Chapter 12: Enhancing Creativity in Groups
Chapter 1:
Introducing Group Principles and Practices
True or False Questions
1. Communication is usually a linear process.
Answer: False
Topic: 1.1.1: Communication
Learning Objective: 1.1.1: Describe the process of communication
Skill: Understand the Concepts
Difficulty: Easy
2. If a group member sits in stony silence, that person is exerting no influence on the group’s
climate.
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,Answer: False
Topic: 1.1.5: Exerting Influence
Learning Objective: 1.1.5: Identify the characteristic of exerting influence on others as an
essential element of small group communication
Skill: Analyze It
Difficulty: Moderate
3. A team is a coordinated group of individuals organized to work together to achieve a
specific, common goal.
Answer: True
Topic: 1.2.1: Four Attributes of Effective Teams
Learning Objective: 1.2.1: Identify four attributes of effective teams
Skill: Understand the Concepts
Difficulty: Easy
4. An effective team member fears conflict and avoids accountability.
Answer: False
Topic: 1.2.2: Characteristics of an Effective Team
Learning Objective: 1.2.2: Describe characteristics of an effective team at work
Skill: Analyze It
Difficulty: Moderate
5. To enhance communication competence, a person must be motivated, have appropriate
knowledge, and have the skill to act appropriately.
Answer: True
Topic: 1.2.2: Characteristics of an Effective Team
Learning Objective: 1.2.2 Describe characteristics of an effective team at work
Skill: Apply What You Know
Difficulty: Moderate
6. Often, it is better to work in a group than to work alone because we learn more about
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, ourselves from the experience.
Answer: True
Topic: 1.3.1: Advantages of Working in Groups and Teams
Learning Objective: 1.3.1: Describe five advantages of group and team work
Skill: Apply What You Know
Difficulty: Moderate
7. When you work in a group, you are more likely to be satisfied with a decision you help to
make.
Answer: True
Topic: 1.3.1: Advantages of Working in Groups and Teams
Learning Objective: 1.3.1: Describe five advantages of group and team work
Skill: Apply What You Know
Difficulty: Moderate
8. Generally, study groups do not accomplish as much toward the learning task as those
who study alone.
Answer: False
Topic: 1.4.2: Secondary Groups
Learning Objective: 1.4.2: Describe six types of secondary groups
Skill: Analyze It
Difficulty: Moderate
9. A therapy group is a group of 5 to 15 employees who meet regularly to examine work
processes with the goal of improving productivity.
Answer: False
Topic: 1.4.2: Secondary Groups
Learning Objective: 1.4.2: Describe six types of secondary groups
Skill: Understand the Concepts
Difficulty: Easy
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,10. Virtual small group communication takes the form of communication among group
members who are not together in the same physical location.
Answer: True
Topic: 1.5: Communicating in Virtual Groups
Learning Objective: 1.5: Use methods to make virtual group meetings effective
Skill: Understand the Concepts
Difficulty: Easy
Multiple-Choice Questions
1. Generally, group work can be more productive than individual efforts because groups
A. have less information and knowledge available than an individual.
B. stimulate creative problem solving.
C. have the potential for agreement with an idea in order to avoid conflict.
D. take more time to assemble their members and more time to reach a decision.
Answer: B
Topic: 1.3.1: Advantages of Working in Groups and Teams
Learning Objective: 1.3.1: Describe five advantages of group and team work
Skill: Analyze It
Difficulty: Moderate
Consider This: Groups can confer some advantages that can’t be achieved when working
alone.
2. Which example best meets the criteria for being labeled a ―small group‖?
A. Four college professors from the communication department listening to an address by
the college president
B. Four people waiting for a bus
C. Four persons waiting in a line in a fast-food restaurant
D. Four office managers from various branches of a large corporation holding a
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, conference telephone call to decide a question about a company policy
Answer: D
Topic: 1.1.2: A Small Group of People
Learning Objective: 1.1.2: Describe the characteristics of a small group
Skill: Understand the Concepts
Difficulty: Easy
Consider This: For communication theorists, a small group requires definitional properties
focusing on the qualities of interaction and goals of the members.
3. A group whose main purpose is to give people a way to fulfill their need to associate with
others may be described as a
A. study group.
B. primary group.
C. therapy group.
D. committee.
Answer: B
Topic: 1.4.1: Primary Groups
Learning Objective: 1.4.1: Describe two types of primary groups
Skill: Understand the Concepts
Difficulty: Easy
Consider This: Some human needs, such as associating with others, are fundamental or
basic.
4. ―I think group work is just terrific,‖ gushed Marisol after a particularly harmonious and
productive group meeting. ―Yes,‖ replied Reiko, ―but you also have to realize that group
work has its disadvantages, including
A. less information and knowledge available than an individual would have.‖
B. less chance of comprehending and remembering information.‖
C. the potential for agreement with an idea just to avoid conflict.‖
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