ION1: Adapting to Ambiguity Analyzing Ambiguities Template
WGU D641 TASK 1: |PASSED ON FIRST
ATTEMPT |LATEST UPDATE WITH COMPLETE SOLUTION
AT WESTERN GOVERNORS UNIVERSITY
D641 Task 1 Analyzing Ambiguities
Understandi Considerations Response to Task Requirements A1-A10
ng the
Ambiguity
A1. Summary of · What are the key aspects · After a slowing of growth, a start-up company decides
Scenario of the situation provided to
in the scenario? move all employees to remote work to reduce
· What is the timeframe for operation costs. As team lead, I am responsible for
the proposed change from
how this transition will look for my team of 10
the scenario?
customer service reps.
· 1 month
A2. Description · What might be · While expectations should stay the same, the
of Ambiguity ambiguous aspects for processes
your team with the by which those expectations are met remotely are
proposed change? unclear.
A3. Business · Why is the proposed · This change is important because the overall
Rationale change important for operational
the business? costs will be reduced, thus ensuring the longevity of
· What are the potential the company.
outcomes from the
· This could have a positive impact on the business,
proposed change to the
as it no
business?
longer must pay for workspaces. It would increase
, ION1: Adapting to Ambiguity Analyzing Ambiguities Template
the profit margin.
A4. Gathering · What are ways you can · To gather information, I would meet with my team,
Information gather information from laying out expectations and engaging in a back and
your team? forth with them in order to ensure all processes
which are unclear
have now been explained thoroughly.
A5. Affect · What are the · When expectations can be unclear, output can
of potential impacts on decrease.
Ambiguity your team? Decreased output could potentially result in loss of
job. As a supervisor, it is my responsibility to ensure
that
expectations are plainly laid out and aid my team in
tweaking anything that needs to be tweaked so the
needs
of the company are met.
A6. Vision · What is the ideal · The ideal outcome for the employees is for there to
desired outcome? be no interruption in the day-to-day workings of the
business, and for them to not feel any added
stresses with any
changes in processes.
A7. Team · What are potential · Remote work comes with a bit more flexibility. Also,
Benefits positive outcomes for this change will increase profits, thus opening the
your team? potential for
pay increases and/or advancement for team
members.
A8. Resolving · What is a possible · Communication is key in this transition. As a team
Ambiguity solution to address the leader, one needs to listen to the feedback from
ambiguity? one’s team and be prepared to accept that
sometimes, the original way of
doing things isn’t working for everyone.
WGU D641 TASK 1: |PASSED ON FIRST
ATTEMPT |LATEST UPDATE WITH COMPLETE SOLUTION
AT WESTERN GOVERNORS UNIVERSITY
D641 Task 1 Analyzing Ambiguities
Understandi Considerations Response to Task Requirements A1-A10
ng the
Ambiguity
A1. Summary of · What are the key aspects · After a slowing of growth, a start-up company decides
Scenario of the situation provided to
in the scenario? move all employees to remote work to reduce
· What is the timeframe for operation costs. As team lead, I am responsible for
the proposed change from
how this transition will look for my team of 10
the scenario?
customer service reps.
· 1 month
A2. Description · What might be · While expectations should stay the same, the
of Ambiguity ambiguous aspects for processes
your team with the by which those expectations are met remotely are
proposed change? unclear.
A3. Business · Why is the proposed · This change is important because the overall
Rationale change important for operational
the business? costs will be reduced, thus ensuring the longevity of
· What are the potential the company.
outcomes from the
· This could have a positive impact on the business,
proposed change to the
as it no
business?
longer must pay for workspaces. It would increase
, ION1: Adapting to Ambiguity Analyzing Ambiguities Template
the profit margin.
A4. Gathering · What are ways you can · To gather information, I would meet with my team,
Information gather information from laying out expectations and engaging in a back and
your team? forth with them in order to ensure all processes
which are unclear
have now been explained thoroughly.
A5. Affect · What are the · When expectations can be unclear, output can
of potential impacts on decrease.
Ambiguity your team? Decreased output could potentially result in loss of
job. As a supervisor, it is my responsibility to ensure
that
expectations are plainly laid out and aid my team in
tweaking anything that needs to be tweaked so the
needs
of the company are met.
A6. Vision · What is the ideal · The ideal outcome for the employees is for there to
desired outcome? be no interruption in the day-to-day workings of the
business, and for them to not feel any added
stresses with any
changes in processes.
A7. Team · What are potential · Remote work comes with a bit more flexibility. Also,
Benefits positive outcomes for this change will increase profits, thus opening the
your team? potential for
pay increases and/or advancement for team
members.
A8. Resolving · What is a possible · Communication is key in this transition. As a team
Ambiguity solution to address the leader, one needs to listen to the feedback from
ambiguity? one’s team and be prepared to accept that
sometimes, the original way of
doing things isn’t working for everyone.
