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What should CRSS professionals focus on when
mentoring?
Achieving quick results
The individual's strengths and needs
Providing direct instructions
Setting strict goals - Answer-The individual's strengths and
needs
What is an Advance Directive?
A document that outlines future care wishes
A daily schedule planner
A form for medical prescriptions
A type of therapy session - Answer-A document that
outlines future care wishes
Which stage of change involves not yet considering
change?
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Precontemplation
Contemplation
Preparation
Action - Answer-Precontemplation
In Shared Decision Making who are considered the
experts?
Doctors and nurses
Patients and their families
Doctors and patients
Social workers and patients - Answer-Doctors and patients
How can CRSS professionals demonstrate non-
judgmental behavior?
By agreeing with the individual's decisions
By focusing on the present and individual needs
By avoiding any personal opinions
By giving neutral advice - Answer-By giving neutral advice
What is a key element of supporting individuals during
extraordinary times?
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Offering financial support
Reducing contact
Setting strict guidelines
Providing consistent and reliable services - Answer-
Providing consistent and reliable services
What is the purpose of the Wellness Toolbox in WRAP®?
To list simple and safe ideas for well-being
To track medication schedules
To plan weekly activities
To monitor therapy sessions - Answer-To list simple and
safe ideas for well-being
What is a key function of a CRSS professional?
Diagnose mental health conditions
Provide medication
Facilitate recovery and support
Conduct therapy sessions - Answer-Facilitate recovery
and support
Which of the following is a key component of empathetic
listening?
, 4|Page
Giving advice
Sympathizing
Validating feelings
Offering solutions - Answer-Validating feelings
How should CRSS professionals approach ethical
dilemmas?
Based on personal judgment
By consulting the supervisor
By avoiding the situation
By immediately reporting to authorities - Answer-By
consulting the supervisor
What does WRAP® stand for?
Wellness Recovery Action Plan
Wellness Rehabilitation Action Program
Wellness Recovery Activity Plan
Wellness Rehabilitation and Action Plan - Answer-
Wellness Recovery Action Plan
What is the first step in ethical decision-making?