FULL SOLUTION GRADED A+
● __________ addresses whether a product was made or a service
performed to specifications. Answer: conformance quality
● An infrastructural element __________. Answer: is one of two major
decision categories addressed by a strategy and includes the policies,
people, decision rules, and organizational structure choices made by a
firm
● In the externally supportive stage of alignment, __________. Answer:
the operations and supply chain areas do more than just support the
business strategy: the business strategy actively seeks to exploit the core
competencies found within these areas
● A business strategy __________ Answer: identifies a firms targeted
customers and sets time frames and performance objectives for the
business
● __________ is a performance dimension that considers how quickly
operations and supply chains can respond to the unique needs of
customers. Answer: flexibility
, ● A(n) __________ is one of two major decision categories addressed
by a strategy. It includes the policies, people, decision rules, and
organizational structure choices made by a firm. Answer: infrastural
element
● In the internally neutral stage of alignment, __________. Answer:
management seeks only to minimize any negative potential in the
operations and supply chain areas
● A(n) __________ indicates how structural and infrastructural elements
within the operations and supply chain areas will be acquired and
developed to support the overall business strategy. Answer: operations
and supply chain strategy
● a core competency Answer: is an organizational strength or ability
developed over a long period, that customers find valuable and
competitors find difficult or even impossible to copy
● __________ addresses the basic operating characteristics of a product
or service. Answer: performance quality
● In the internally supportive stage of alignment, __________. Answer:
the operations and supply chain areas participate in the strategic debate
● __________ is the ability to produce a wide range of products or
services. Answer: mix flexibility