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, Chapter 1— ym
ym An Overview of Integrated Marketing Communic
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ations TRUE/FALSE ym
1. Marketing communications play an important role for all companies.
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CORRECT ANSWER: T ym ym PTS: 1 y m
2. According to a recent study, integrated marketing communications is seldom employed by business-
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to- business marketers.
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CORRECT ANSWER: F ym ym PTS: 1 y m
3. The marketing communications component of the marketing mix has decreased dramatically
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in importance in recent decades.
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CORRECT ANSWER: F ym ym PTS: 1 y m
4. Marketing and communications are virtually inseparable.
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CORRECT ANSWER: T ym ym PTS: 1 y m
5. The use of marketing communications is not appropriate for organizations delivering not-for-
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profit services.
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CORRECT ANSWER: F ym ym PTS: 1 y m
6. Most marketing communications occur at the brand level.
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CORRECT ANSWER: T ym ym PTS: 1 y m
7. The term brand is a convenient (and appropriate) label for describing any object of concerted market
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ing efforts.
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,8. Brands perform a critical strategic role by providing a key means for differentiating one company‘s
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offering from competitive brands. CO
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9. Many companies treat the various communication elements, such as advertising, sales promotions, p
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ublic relations, and so on, as virtually separate activities rather than integrated tools that work together
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to achieve a common goal.
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10. Interactive marketing communications, or simply IMC, is the philosophy and practice of carefully
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coordinating a brand‘s sundry marketing communications elements.
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CORRECT ANSWER: F ym ym PTS: 1 y m
11. One reason firms have not practiced IMC is because different units within organizations ha
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ve specialized in separate aspects of marketing communications.
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12. One reason firms have not practiced IMC is because outside suppliers, such as advertising, public
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mrelations, and promotion agencies, have been reluctant to broaden their function beyond the one aspec
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t of marketing communications in which they have developed expertise and built their reputations.
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CORRECT ANSWER: T ym ym PTS: 1 y m
13. In reality, IMC is little more than a management fad that is short lived.
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CORRECT ANSWER: F ym ym PTS: 1 y m
14. Novice managers are more likely than experienced managers to practice IMC. CORRECT ANSWE
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R: F ymPTS: 1 ym
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, 15. By closely integrating multiple communication tools and media, brand managers achieve duplicit
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y, which means multiple methods in combination with one another yield more positive communicat
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ion results than do the tools used individually. CORRECT ANSWER: F PTS: 1
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16. The integrated marketing communication process starts by determining the strengths and weakness
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es of the marketer.
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17. The IMC approach uses the ―inside-out‖ approach in identifying communication vehicles.
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18. The use of integrated marketing communications is restricted to the mass media.
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19. The terms touch point and contact are used interchangeably to mean any message medium capable
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of reaching target customers and presenting the brand in a favorable light.
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20. Coordination of messages and media is absolutely critical to achieving a strong and unified bra
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nd image and moving consumers to action.
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21. A positioning statement is the key idea that encapsulates what a brand is intended to stand for in its
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target market‘s mind.
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22. Successful marketing communication requires building relationships between brands and the
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ir consumers/customers.
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