PGA GOLF MANAGEMENT 3.0 LEVEL 3
EXAM PREP ACTUAL TEST PAPER 2026
COMPLETE SOLUTIONS ACCURATE
⫸ How should resources be allocated to avoid overwhelming a
performer? Answer: Make them aware of what is available
⫸ What should a manager do when a performer has difficulty
recognizing when to act on a specific task? Answer: Take a specific
direction
⫸ A team member sets the holes correctly and is assigned this task
routinely. What is the result of this? Answer: Reinforced the desired
outcome
⫸ How should the GM use significant work when telling the
merchandiser to spot audit due to shrinkage? Answer: Explain feedback
and consequences
⫸ How can managers communicate that they want to work with the
performer to ensure success? Answer: Feedback is clear
⫸ What guidelines apply when a manager uses the supporting strategy?
Answer: Capable and motivated
,⫸ What guideline is used with the convincing strategy because the
employee is resistant? Answer: Help overcome resistance and give
resources to do the job
⫸ What strategy is used by the head pro when requested solutions by
his assistant? Answer: Supporting
⫸ What strategy is used with employees who are experienced but
unwilling? Answer: Involving
⫸ What action increases the chances of finding a solution that satisfies
all parties? Answer: Address the problem early
⫸ During joint problem solving, why is it important to state the problem
in relation to the expectations? Answer: To avoid blame
⫸ What manager behavior is appropriate during termination? Answer:
Considerate, clear, decisive
⫸ F&B uses internal control to keep the operation functioning
smoothly; what are the characteristics? Answer: Measure, evaluate, act
⫸ What is food cost control? Answer: Management and procedures to
regulate costs
, ⫸ What is the most important consideration when forecasting number
of staff and scheduling? Answer: Provide the service, minimal payroll
⫸ Which condition enhances the benefits of mental practice? Answer:
Cognitive hypothesis
⫸ What is an effective means to help a beginner use motor imagery to
improve? Answer: Combine with physical performance
⫸ What optimizes performance when combining mental and physical
practice? Answer: Recall past shots, execute prior memory
⫸ What conditions lead to greater learning transfer? Answer:
Same/similar conditions
⫸ What approach is recommended to optimize learning transfer of a
golf skill? Answer: Transfer skill at similar level in transfer learning
⫸ What are two major ways to structure swing change movements
through rehearsal? Answer: Skills practice and transfer practice
⫸ What should a coach do when a student gets mad a swing change
does not work? Answer: Accept blame, remind them they agreed to it
⫸ What step in pre shot routine is helpful to a player who wants to trust
their swing? Answer: Positive self-talk
EXAM PREP ACTUAL TEST PAPER 2026
COMPLETE SOLUTIONS ACCURATE
⫸ How should resources be allocated to avoid overwhelming a
performer? Answer: Make them aware of what is available
⫸ What should a manager do when a performer has difficulty
recognizing when to act on a specific task? Answer: Take a specific
direction
⫸ A team member sets the holes correctly and is assigned this task
routinely. What is the result of this? Answer: Reinforced the desired
outcome
⫸ How should the GM use significant work when telling the
merchandiser to spot audit due to shrinkage? Answer: Explain feedback
and consequences
⫸ How can managers communicate that they want to work with the
performer to ensure success? Answer: Feedback is clear
⫸ What guidelines apply when a manager uses the supporting strategy?
Answer: Capable and motivated
,⫸ What guideline is used with the convincing strategy because the
employee is resistant? Answer: Help overcome resistance and give
resources to do the job
⫸ What strategy is used by the head pro when requested solutions by
his assistant? Answer: Supporting
⫸ What strategy is used with employees who are experienced but
unwilling? Answer: Involving
⫸ What action increases the chances of finding a solution that satisfies
all parties? Answer: Address the problem early
⫸ During joint problem solving, why is it important to state the problem
in relation to the expectations? Answer: To avoid blame
⫸ What manager behavior is appropriate during termination? Answer:
Considerate, clear, decisive
⫸ F&B uses internal control to keep the operation functioning
smoothly; what are the characteristics? Answer: Measure, evaluate, act
⫸ What is food cost control? Answer: Management and procedures to
regulate costs
, ⫸ What is the most important consideration when forecasting number
of staff and scheduling? Answer: Provide the service, minimal payroll
⫸ Which condition enhances the benefits of mental practice? Answer:
Cognitive hypothesis
⫸ What is an effective means to help a beginner use motor imagery to
improve? Answer: Combine with physical performance
⫸ What optimizes performance when combining mental and physical
practice? Answer: Recall past shots, execute prior memory
⫸ What conditions lead to greater learning transfer? Answer:
Same/similar conditions
⫸ What approach is recommended to optimize learning transfer of a
golf skill? Answer: Transfer skill at similar level in transfer learning
⫸ What are two major ways to structure swing change movements
through rehearsal? Answer: Skills practice and transfer practice
⫸ What should a coach do when a student gets mad a swing change
does not work? Answer: Accept blame, remind them they agreed to it
⫸ What step in pre shot routine is helpful to a player who wants to trust
their swing? Answer: Positive self-talk
