MORT 236 PRACTICE QUESTIONS AND CORRECT ANSWERS

MORT 236 PRACTICE QUESTIONS AND
CORRECT ANSWERS

AccordingA2toA2theA2FTCA2FuneralA2Rule,A2whichA2ofA2theA2followingA2"minimalA2services"
A2orA2"packageA2prices"A2mustA2beA2includedA2onA2theA2GeneralA2PriceA2ListA2ifA2offeredA2f
orA2sale?A2(CFRA216,A2453.2)A2-A2Ans--
DirectA2cremation,A2forwardingA2ofA2remains,A2receivingA2ofA2remains,A2andA2immediateA2
burial

AccordingA2toA2theA2FTCA2FuneralA2Rule,A2whenA2mustA2funeralA2providersA2giveA2priceA2i
nformationA2overA2theA2telephone?A2(CFRA216,A2453.2)A2-A2Ans--
WhenA2askedA2aboutA2theA2provider'sA2offeringsA2orA2prices

AnA2individualA2entersA2yourA2funeralA2establishmentA2andA2asksA2theA2receptionistA2ifA2yo
uA2offerA2cremationA2services.A2WhatA2shouldA2theA2receptionistA2do?
A2(CFRA216,A2453.2)A2-A2Ans--
HandA2theA2individualA2aA2copyA2ofA2theA2"GeneralA2PriceA2List"

AssumeA2youA2areA2aA2funeralA2directorA2assistingA2inA2makingA2aA2removalA2fromA2aA2res
idenceA2andA2youA2encounterA2theA2familyA2ofA2theA2deceased.A2WhenA2mustA2youA2prese
ntA2yourA2GeneralA2PriceA2List?A2(CFRA216,A2453.2)A2-A2Ans--
YouA2areA2requiredA2toA2offerA2theA2GeneralA2PriceA2ListA2ifA2thereA2isA2aA2discussionA2abo
utA2pricesA2orA2theA2selectionA2ofA2funeralA2goodsA2andA2servicesA2otherA2thanA2aA2reques
tA2toA2embalmA2theA2body

ItA2isA2notA2consideredA2aA2violationA2ofA2theA2FTCA2FuneralA2RuleA2toA2declineA2toA2provid
eA2whatA2typeA2ofA2servicesA2requestedA2byA2customers?A2(CFRA216,A2453.4)A2-A2Ans--
ThoseA2thatA2areA2impracticalA2toA2provide

WhichA2oneA2ofA2theA2followingA2practicesA2isA2consideredA2toA2beA2anA2unfairA2orA2decept
iveA2actA2accordingA2toA2theA2FTCA2FuneralA2Rule?A2(CFRA216,A2453.4)A2-A2Ans--
ChargingA2aA2casket-handlingA2feeA2forA2aA2thirdA2partyA2providedA2casket

AccordingA2toA2theA2FTCA2FuneralA2Rule,A2whatA2typeA2ofA2containerA2mustA2funeralA2pro
vidersA2makeA2availableA2ifA2theyA2arrangeA2forA2directA2cremations?
A2(CFRA216,A2453.4)A2-A2Ans--AlternativeA2containers


AccordingA2toA2theA2FTCA2FuneralA2Rule,A2whenA2isA2itA2permissibleA2toA2requireA2consu
mersA2toA2buyA2unwantedA2servicesA2inA2orderA2toA2getA2theA2itemsA2theyA2doA2want?
A2(CFRA216,A2453.4)A2-A2Ans--
WhenA2byA2notA2doingA2soA2itA2wouldA2beA2impracticalA2toA2provideA2them

TheA2FTCA2FuneralA2RuleA2considersA2itA2toA2beA2anA2unfairA2orA2deceptiveA2practiceA2toA2
embalmA2aA2bodyA2forA2aA2feeA2unlessA2whichA2ofA2theA2followingA2isA2true?

, (CFRA216,A2453.5)A2-A2Ans--
A2
TheA2funeralA2providerA2hasA2receivedA2priorA2approvalA2fromA2aA2familyA2member

When,A2accordingA2toA2theA2FTCA2FuneralA2Rule,A2isA2itA2permissibleA2toA2embalmA2aA2de
cedentA2forA2aA2fee?A2(CFRA216,A2453.5)A2-A2Ans--
IfA2theA2familyA2cannotA2beA2reachedA2afterA2exercisingA2dueA2dile\
igence,A2thereA2isA2noA2reasonA2toA2believeA2theA2familyA2wouldA2notA2wantA2embalming,A2
andA2subsequentA2approvalA2isA2obtained

AccordingA2toA2theA2FTCA2FuneralA2Rule,A2howA2longA2areA2youA2requiredA2toA2retainA2co
piesA2ofA2yourA2GeneralA2PriceA2List?A2(CFRA216,A2453.6)A2-A2Ans--
OneA2yearA2afterA2theA2dateA2ofA2theirA2lastA2distribution

HowA2mustA2theA2obligatoryA2FTCA2disclosuresA2beA2madeA2onA2theA2requiredA2priceA2list
s?A2(CFRA216,A2453.7)A2-A2Ans--
InA2anyA2sizeA2type,A2asA2longA2asA2theyA2areA2allA2presentedA2inA2aA2clearA2andA2conspicu
ousA2manner

WhatA2activitiesA2shallA2beA2conductedA2atA2aA2licensedA2funeralA2establishment?
A2(B&PA27616)A2-A2Ans--
OnlyA2activitiesA2incident,A2convenient,A2orA2relatedA2toA2theA2preparationA2andA2dispositio
nA2arrangementsA2ofA2humanA2remains

InA2orderA2toA2obtainA2aA2license,A2whatA2roomA2orA2roomsA2mustA2aA2funeralA2establishm
entA2eitherA2maintainA2orA2legallyA2shareA2withA2anotherA2licensee?A2(B&PA27616)A2-
A2Ans--AA2suitableA2roomA2forA2storageA2ofA2remainsA2orA2aA2preparationA2room


WhenA2shallA2aA2licensedA2funeralA2establishmentA2beA2requiredA2toA2employA2aA2license
dA2funeralA2director?A2(B&PA27616.2)A2-A2Ans--AtA2allA2times

WhichA2ofA2theA2followingA2criteriaA2areA2requirementsA2toA2beA2aA2licensedA2funeralA2dire
ctor?A2(B&PA27619,A27622,A27622.3)A2-A2Ans--
PassingA2theA2funeralA2director'sA2exam,A218A2yearsA2ofA2age,A2holdingA2anA2AssociateA2o
fA2ArtsA2degree

AssumeA2youA2haveA2successfullyA2passedA2theA2FuneralA2Director'sA2ExaminationA2give
nA2byA2theA2StateA2ofA2California.A2WhenA2isA2theA2soonestA2youA2mayA2holdA2yourselfA2ou
tA2asA2aA2funeralA2director?A2(B&PA27619.3)A2-A2Ans--
WhenA2youA2areA2employedA2byA2aA2licensedA2funeralA2establishment

CaliforniaA2lawA2prohibitsA2aA2funeralA2directorA2fromA2addingA2aA2surchargeA2toA2whichA2o
fA2theA2followingA2cashA2advanceA2items?A2(B&PA27633)A2-A2Ans--
CertifiedA2copiedA2ofA2theA2certificateA2ofA2death

WhatA2qualificationsA2mustA2anA2individualA2possessA2inA2orderA2toA2consultA2withA2theA2fa
milyA2orA2representativesA2ofA2aA2familyA2ofA2aA2deceasedA2personA2forA2theA2purposeA2ofA