CALMHSA PEER SUPPORT CERTIFICATION PT12
QUESTIONS & ANSWERS
What are the stages of recovery? - Answers -Precontemplation, contemplation,
preparation, action, maintenance, termination.
What does the proverb 'You Can Lead a Horse to Water, But You Can't Make It Drink'
mean? - Answers -You can provide an opportunity, but cannot force someone to take it.
What is the role of a PSS? - Answers -Support, resource, strength, empathy, and
compassion.
What is the Trans-theoretical Model of Behavior Change? - Answers -Change is a
process, interventions tailored to current stage are most effective.
What is MI? - Answers -Motivational Interviewing.
What is precontemplation? - Answers -Not yet thinking about changing.
What is contemplation? - Answers -Recognizes potential for change but is conflicted
and hesitant.
What is preparation/determination? - Answers -Devoted to transformation but debating
what to do.
What is action? - Answers -Making changes but has not reached stability.
What is maintenance? - Answers -Has accomplished goals and is making effort to keep
change.
What is relapse/recurrence? - Answers -A repetition of the issues will occur.
What is MI? - Answers -Motivational Interviewing, a client-centered approach to
behavior change.
What is the role of the PSS in MI? - Answers -To enable verbal exchange and help the
client discover how to make a change.
Why is it important to ask clients why they want to make a change? - Answers -It's
preferable to have the client advocate for a change in behavior.
What is the importance of listening in MI? - Answers -Listening well is at least as
important as speaking.
,What is the norm when it comes to behavior change? - Answers -Recurrence or
relapse.
What is the perception of mental and behavioral health in the community? - Answers -
There is an inherent stigma.
How can the transtheoretical model help improve your life? - Answers -It can help you
make a positive change.
What is the pre-contemplation stage of the transtheoretical model? - Answers -When
people may want to change but haven't made a plan yet.
What is the contemplation stage of the transtheoretical model? - Answers -When
people begin to consider the pros and cons of making a change.
What is the preparation or determination stage of the transtheoretical model? -
Answers -When people mentally and emotionally prepare themselves to change.
What is the action stage of the transtheoretical model? - Answers -When people take
concrete steps towards changing their behavior.
What is the role of the client in behavior change? - Answers -To supply the ideas and
internal resources to change.
What is the frequency of behavioral problems? - Answers -Frequent.
What is the rate of change in behavior? - Answers -Slow and varying.
Is knowledge sufficient to spur change? - Answers -No.
What is the tendency when it comes to holding others to unrealistic standards? -
Answers -It can leave patients and caregivers feeling frustrated and worn out.
What is the importance of being patient in MI? - Answers -It acknowledges the anxiety
that comes with having limited time with clients.
What is the role of the client in advocating for a change in behavior? - Answers -They
should do so.
What is the role of behavioral science in making a behavior change? - Answers -Helps
in succeeding and improving life.
What is the behavioral change process? - Answers -A process to change behavior.
Who is Isabella in the behavioral change process? - Answers -A beginner who started
walking.
, What did Isabella's group leader do to help her? - Answers -Provided motivational
material.
What stage of behavioral change did Isabella enter after becoming consistent? -
Answers -Maintenance stage.
What is the importance of internal attitude changes in behavioral change? - Answers -
Leads to external behavioral changes.
What is the role of a certified peer expert? - Answers -To be there for individuals in
crisis.
Why is it crucial to have a supportive working connection with a peer? - Answers -
Offers a special advantage in trying circumstances.
What is the significance of peer relationships? - Answers -Special and crucial.
What can applying behavioral science lead to? - Answers -Successful behavior
change.
What are the challenges in each stage of the behavioral change process? - Answers -
New challenges.
What does a supportive network help in behavioral change? - Answers -Building
consistency.
What are Peer Delivered Services? - Answers -Assistance from people with similar
experiences/illnesses.
Who can serve as peer providers? - Answers -Former or present mental health care
consumers.
What is the role of a PSS? - Answers -To intervene in a crisis and provide safety and
support.
What are some interventions for peer-led self-help? - Answers -Talking about personal
experiences, giving advice, creating a recovery plan.
What is a 'warm' line? - Answers -Mobile or telehealth support.
What are some services provided by peer providers within the mental health system? -
Answers -Case management and other conventional mental health services.
Where can peer support programs be found? - Answers -In either a standard mental
health service or an organization outside the mental health system.
QUESTIONS & ANSWERS
What are the stages of recovery? - Answers -Precontemplation, contemplation,
preparation, action, maintenance, termination.
What does the proverb 'You Can Lead a Horse to Water, But You Can't Make It Drink'
mean? - Answers -You can provide an opportunity, but cannot force someone to take it.
What is the role of a PSS? - Answers -Support, resource, strength, empathy, and
compassion.
What is the Trans-theoretical Model of Behavior Change? - Answers -Change is a
process, interventions tailored to current stage are most effective.
What is MI? - Answers -Motivational Interviewing.
What is precontemplation? - Answers -Not yet thinking about changing.
What is contemplation? - Answers -Recognizes potential for change but is conflicted
and hesitant.
What is preparation/determination? - Answers -Devoted to transformation but debating
what to do.
What is action? - Answers -Making changes but has not reached stability.
What is maintenance? - Answers -Has accomplished goals and is making effort to keep
change.
What is relapse/recurrence? - Answers -A repetition of the issues will occur.
What is MI? - Answers -Motivational Interviewing, a client-centered approach to
behavior change.
What is the role of the PSS in MI? - Answers -To enable verbal exchange and help the
client discover how to make a change.
Why is it important to ask clients why they want to make a change? - Answers -It's
preferable to have the client advocate for a change in behavior.
What is the importance of listening in MI? - Answers -Listening well is at least as
important as speaking.
,What is the norm when it comes to behavior change? - Answers -Recurrence or
relapse.
What is the perception of mental and behavioral health in the community? - Answers -
There is an inherent stigma.
How can the transtheoretical model help improve your life? - Answers -It can help you
make a positive change.
What is the pre-contemplation stage of the transtheoretical model? - Answers -When
people may want to change but haven't made a plan yet.
What is the contemplation stage of the transtheoretical model? - Answers -When
people begin to consider the pros and cons of making a change.
What is the preparation or determination stage of the transtheoretical model? -
Answers -When people mentally and emotionally prepare themselves to change.
What is the action stage of the transtheoretical model? - Answers -When people take
concrete steps towards changing their behavior.
What is the role of the client in behavior change? - Answers -To supply the ideas and
internal resources to change.
What is the frequency of behavioral problems? - Answers -Frequent.
What is the rate of change in behavior? - Answers -Slow and varying.
Is knowledge sufficient to spur change? - Answers -No.
What is the tendency when it comes to holding others to unrealistic standards? -
Answers -It can leave patients and caregivers feeling frustrated and worn out.
What is the importance of being patient in MI? - Answers -It acknowledges the anxiety
that comes with having limited time with clients.
What is the role of the client in advocating for a change in behavior? - Answers -They
should do so.
What is the role of behavioral science in making a behavior change? - Answers -Helps
in succeeding and improving life.
What is the behavioral change process? - Answers -A process to change behavior.
Who is Isabella in the behavioral change process? - Answers -A beginner who started
walking.
, What did Isabella's group leader do to help her? - Answers -Provided motivational
material.
What stage of behavioral change did Isabella enter after becoming consistent? -
Answers -Maintenance stage.
What is the importance of internal attitude changes in behavioral change? - Answers -
Leads to external behavioral changes.
What is the role of a certified peer expert? - Answers -To be there for individuals in
crisis.
Why is it crucial to have a supportive working connection with a peer? - Answers -
Offers a special advantage in trying circumstances.
What is the significance of peer relationships? - Answers -Special and crucial.
What can applying behavioral science lead to? - Answers -Successful behavior
change.
What are the challenges in each stage of the behavioral change process? - Answers -
New challenges.
What does a supportive network help in behavioral change? - Answers -Building
consistency.
What are Peer Delivered Services? - Answers -Assistance from people with similar
experiences/illnesses.
Who can serve as peer providers? - Answers -Former or present mental health care
consumers.
What is the role of a PSS? - Answers -To intervene in a crisis and provide safety and
support.
What are some interventions for peer-led self-help? - Answers -Talking about personal
experiences, giving advice, creating a recovery plan.
What is a 'warm' line? - Answers -Mobile or telehealth support.
What are some services provided by peer providers within the mental health system? -
Answers -Case management and other conventional mental health services.
Where can peer support programs be found? - Answers -In either a standard mental
health service or an organization outside the mental health system.
