1. A customer with marginal credit is seeking to finance a vehicle. Which
option is most appropriate to reduce lender risk?
A. Increase the loan term
B. Require a larger down payment
C. Add optional aftermarket products
D. Offer a variable interest rate
Correct Answer: B
Rationale: A larger down payment lowers the loan-to-value ratio, reducing lender
risk.
2. Which factor has the greatest impact on a customer’s annual percentage
rate (APR)?
A. Vehicle age
B. Credit score
C. Dealer participation
D. Registration fees
Correct Answer: B
Rationale: Credit score is the primary determinant of APR due to its assessment of
repayment risk.
3. In a closed-end lease, which party assumes the residual value risk?
A. Lessee
B. Dealer
C. Lessor
D. Finance manager
Correct Answer: C
Rationale: The lessor owns the vehicle and bears the risk if the vehicle’s value is
lower than projected.
4. Which disclosure is required under the Truth in Lending Act (TILA)?
,A. Dealer invoice price
B. Buy rate
C. APR
D. Dealer holdback
Correct Answer: C
Rationale: TILA mandates disclosure of APR to allow consumers to compare
credit terms.
5. What does “capitalized cost” represent in a lease agreement?
A. Total lease payments
B. Residual value
C. Negotiated price plus financed items
D. End-of-lease purchase option
Correct Answer: C
Rationale: Capitalized cost includes the agreed vehicle price plus additional
financed charges.
6. Which practice is considered payment packing?
A. Offering optional products
B. Quoting a monthly payment without itemization
C. Explaining benefits of GAP coverage
D. Disclosing all fees in writing
Correct Answer: B
Rationale: Payment packing occurs when products are included in a payment
without clear disclosure.
7. GAP insurance primarily protects against:
A. Mechanical breakdown
B. Theft
C. Negative equity after a total loss
D. Late payment penalties
Correct Answer: C
Rationale: GAP covers the difference between insurance payout and remaining
,loan balance.
8. Which law governs adverse action notices?
A. GLBA
B. ECOA
C. OFAC
D. FTC Act
Correct Answer: B
Rationale: The Equal Credit Opportunity Act requires notice when credit is denied
or changed.
9. What is the primary purpose of the Red Flags Rule?
A. Prevent identity theft
B. Prevent money laundering
C. Regulate lease advertising
D. Control interest rates
Correct Answer: A
Rationale: The Red Flags Rule requires businesses to detect and prevent identity
theft.
10. Which document authorizes a lender to verify a consumer’s credit?
A. Buyer’s order
B. Credit application
C. Lease agreement
D. Privacy notice
Correct Answer: B
Rationale: A signed credit application grants permission to access credit
information.
11. In leasing, what does the money factor represent?
A. Interest rate
B. Residual percentage
, C. Depreciation amount
D. Acquisition fee
Correct Answer: A
Rationale: The money factor is the lease’s financing charge, similar to an interest
rate.
12. Which action best supports ethical compliance in the F&I office?
A. Maximizing profit on every deal
B. Selective disclosure of products
C. Consistent presentation of all options
D. Steering customers to higher-rate loans
Correct Answer: C
Rationale: Ethical practice requires consistent, transparent product presentation.
13. What is the main function of OFAC compliance?
A. Consumer privacy protection
B. Interest rate regulation
C. Preventing transactions with prohibited parties
D. Lease disclosure enforcement
Correct Answer: C
Rationale: OFAC ensures businesses do not transact with sanctioned individuals
or entities.
14. Which fee is typically non-negotiable in a lease?
A. Capitalized cost
B. Money factor
C. Acquisition fee
D. Down payment
Correct Answer: C
Rationale: Acquisition fees are set by the leasing company.